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1 produkter

  1. Agutter Claire, Rob England,, Van Haren Publishing - VeriSM  - A Service Management Approach for the Digital Age, Inbunden. Tillgänglighet: Lägg i varukorg

    VeriSM - A Service Management Approach for the Digital Age

    Av Agutter Claire, Rob England, m. fl.

    Inbunden, 2017

    664 kr

    Lägg i varukorg

    VeriSM is a framework that describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department. Based around the VeriSM model, it shows organizations how they can adopt a range of management practices in a flexible way to …