Rob England – författare
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6 produkter
VeriSM - A Service Management Approach for the Digital Age
Av Agutter Claire, Rob England, m. fl.
Inbunden, 2017
664 kr
Lägg i varukorg
VeriSM is a framework that describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department. Based around the VeriSM model, it shows organizations how they can adopt a range of management practices in a flexible way to …
