Amanda Squires – författare

Visar alla böcker från författaren Amanda Squires. Handla med fri frakt och snabb leverans.

1 produkter

1. 

   Providing Quality in the Public Sector

   Av Lucy Gaster, Amanda Squires

   Häftad, 2003

   457 kr

   Lägg i varukorg

   This book argues that if public services are to be ’reformed’ or ‘improved’, achieving the best possible quality of service is essential. It starts from the premise that citizens and users are the key ‘stakeholders’. They need to be consulted and involved at every stage. Within inevitable resource …