Lucy Gaster – författare
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3 produkter
Quality in Public Services: Managers' Choices.
Av Lucy Gaster, Gaster
Häftad, 1995
451 kr
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Providing Quality in the Public Sector
Av Lucy Gaster, Amanda Squires
Häftad, 2003
457 kr
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This book argues that if public services are to be ’reformed’ or ‘improved’, achieving the best possible quality of service is essential. It starts from the premise that citizens and users are the key ‘stakeholders’. They need to be consulted and involved at every stage. Within inevitable resource …
Past it at 40?
A grassroots view of ageism and discrimination in employment
Av Lucy Gaster
Häftad, 2002
300 kr
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There is a growing recognition that people over the age of fifty experience discrimination in the labour market. This ground-breaking report provides new evidence that ageism and discrimination are also having devastating effects on the lives of people as young as forty, with a cost to the economy …