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This incisive Research Handbook on Information Systems and Society (ISS) explores the role of Information Systems in contemporary and future societies, outlining the key sectors in which they are used and also examining their potential negative impacts, such as privacy violations, fake news and hate speech.Expert scholars dissect ISS from an interdisciplinary perspective, considering their uses across a range of sectors including healthcare, education and disaster management, as well as their moral and ethical implications. Chapters analyze the uses of ISS through detailed case studies, such as the utilization of wearable technology to maintain public health during the COVID-19 pandemic and the role of AI in improving customer experience. The Research Handbook develops ISS-based solutions for contemporary and future issues, including forthcoming public policies, smart agriculture and sustainability in the face of globalization.The Research Handbook on Information Systems and Society is vital for students and scholars of ISS, knowledge management, ICT innovation, and the sociology of science and technology. The comprehensive overview of the uses of ISS also makes this a crucial toolkit for industry experts in information systems, ICT and knowledge management.

This insightful Research Handbook examines the role of Information Systems & Technology (IS&T) across multiple fields including artificial intelligence, cloud computing, business intelligence and mobile communication. It discusses the ethical implications of IS&T, including risks to privacy and security, and outlines potential solutions to these challenges.Contributing authors illustrate the complex and rapidly evolving state of the field, analysing case studies that demonstrate the transformative impact of technology on global business organizations. They provide insight into the design and usage of information systems, rethinking current paradigms around the development of smart technologies, automated computations and digital transformations for industrial applications. This Research Handbook showcases how information systems can be used to advance intelligence systems, smart drones and configured chatbots, while examining the impact of blended learning platforms on online learning during the COVID-19 pandemic.The Research Handbook on Information Systems and Technology is an essential guide for students and scholars in science and technology, IS and sociology. Its practical approach to a diverse range of industries will also greatly benefit practitioners and researchers in knowledge management, technology design and innovation.