Research Handbook on Information Systems and Society

Edited by Arti Jain, Assistant Professor (Sr. Grade), Department of Computer Science & Engineering and Information Technology, Jaypee Institute of Information Technology, India, John Wang, Professor, Department of Information Management and Business Analytics, Montclair State University, USA and Arun Kumar Yadav, Assistant Professor, Department of Computer Science and Engineering, National Institute of Technology, Hamirpur, Himanchal Pradesh, India

‘This forward-thinking, insightful, and comprehensive book explores how technology—from wearable innovations to AI and smart agriculture—shapes our world. A good resource for anyone interested in the transformative impact of information systems on society, business, and public health.’

• ContentsIntroduction to the Research Handbook on Information Systems and Society 1Arti Jain, John Wang and Arun Kumar Yadav1 The impact and role of wearable technologies in battle against COVID-19pandemic 7Akash Jain and Akanksha Jain2 The emerging information systems of SDGs and their effects on business –case study from Finland 17Rauno Rusko3 Location-based intelligence at the crossroads of information systems andsocial media: a societal perspective 38Munir Ahmad4 Ambidextrous cyber-physical sustainability: balancing technologicalprogress with environmental, social, and economic goals 53Elias G. Carayannis, Evangelos Grigoroudis, Pantelis C. Kostis,Kyriaki I. Kafka and Theodora Valvi5 Personalized healthcare information system framework for enhancingstudent mental healthcare 67Akella Vandana, Manisha Gupta, Priya Asthana and Preetvanti Singh6 A redefined landscape: a stakeholder-centric approach towardimplementing gamified information systems for workplace learning 81Adam Palmquist and Izabella Jedel7 Exploring the role of artificial intelligence in information systems towardsimproving customer experience: a systematic literature review 103Nidhi Arora and Poonam Arora8 Predicting the legal judgments from legal documents: a survey 128Sonam Gupta, Arun Kumar Yadav, Divakar Yadav and Utkarsh Dixit9 Empowering Indian rural women through self-help groups: socioeconomicimpact and global perspectives 153Swati and D. D. Sharm10 Toward the epistemic decolonial thinking of social media as a digitalenabler of digital bullying in the global south 174Fulufhelo Oscar Makananise11 Benefits and challenges of modern cyber-physical information systems andsociety 196Kenneth David Strang and Narasimha Rao Vajjhala12 Enterprise resource planning as a secret recipe for KFC’s inimitableresource capacity 220Uwarani Krishnan and Maslin Masrom13 Advances in emerging healthcare-based information systems 237Aiman Muzaffar14 Information systems and social change 251Zeinab Arees15 Information systems and ethical issues 269Joachim Schöpfel, Tibor Koltay and Otmane Azeroual16 Information systems and smart agriculture 289Barbara Wyrzykowska, Agnieszka Tul-Krzyszczuk and Hubert Szczepaniuk17 The importance of social media management in today’s society andbusiness 304Anna Mazurkiewicz-Pizło18 Information systems and education: transforming learning in the digitalage 316Nivedita Das and Sagar Chakraborty19 The information systems capabilities that support supply chain digitaltransformation 339Matthew J. Drake and Michael D. Sherwin20 Information systems and healthcare 35921 Supply chain risk and disruption: future research agenda 372Janmejai Kumar Shah, Manu Sharma, Sudhanshu Joshi, RajatSharma and Shalini Bartwal22 A framework for understanding motivational factors behind user intentionsto engage with multiscreen social television 392Hajara Umar Sanda, Adamkolo Mohammed Ibrahim and Vi Thi Phuong23 Effective automated classification of cyberbullying 411Ambika N24 Recommendation system for music depending on mood 427Ramisetty Veera Rama Vikhil Royal, Medapati ShanmukeswaraReddy, Priyanka Choudary, C. Akanksha and Shaziya Banu S25 An exploration of the ethical challenges in artificial intelligence 442Shuvro Chakrobartty26 Examining the role of institutional forces and user satisfaction ine-government public value 467Solomon Odei-Appiah and Acheampong Owusu