Bill Self – författare
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5 produkter
Customer Satisfaction Measurement for ISO 9000: 2000
Av Bill Self, Greg Roche m. fl.
Häftad, 2001
1206 kr
Lägg i varukorg
For the first time, the ISO 9000 quality management standard requires that registered companies measure customer satisfaction.Many customer surveys produce misleading results due to poor questionnaire design, inappropriate data collection methods and invalid statistic analysis.Customer Satisfaction …
Customer Satisfaction Measurement for ISO 9000: 2000
Av Greg Roche, Bill Self m. fl.
E-bok, 2007
1134 kr
Lägg i varukorg
For the first time, the ISO 9000 quality management standard requires that registered companies measure customer satisfaction. Many customer surveys produce misleading results due to poor questionnaire design, inappropriate data collection methods and invalid statistic analysis. Customer …
Customer Satisfaction Measurement for ISO 9000: 2000
Av Greg Roche, Bill Self m. fl.
E-bok, 2007
1159 kr
Lägg i varukorg
For the first time, the ISO 9000 quality management standard requires that registered companies measure customer satisfaction. Many customer surveys produce misleading results due to poor questionnaire design, inappropriate data collection methods and invalid statistic analysis. Customer …
Customer Satisfaction Measurement for ISO 9000: 2000
Av Bill Self, Greg Roche m. fl.
Inbunden, 2017
3173 kr
Lägg i varukorg
For the first time, the ISO 9000 quality management standard requires that registered companies measure customer satisfaction. Many customer surveys produce misleading results due to poor questionnaire design, inappropriate data collection methods and invalid statistic analysis. Customer …
