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Greg Roche – författare

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4 produkter

  1. Bill Self, Greg Roche, Nigel Hill - Customer Satisfaction Measurement for ISO 9000: 2000, Häftad. Tillgänglighet: Lägg i varukorg

    Customer Satisfaction Measurement for ISO 9000: 2000

    Av Bill Self, Greg Roche m. fl.

    Häftad, 2001

    1206 kr

    Lägg i varukorg

    For the first time, the ISO 9000 quality management standard requires that registered companies measure customer satisfaction.Many customer surveys produce misleading results due to poor questionnaire design, inappropriate data collection methods and invalid statistic analysis.Customer Satisfaction …

  2. Greg Roche, Bill Self, Nigel Hill - Customer Satisfaction Measurement for ISO 9000: 2000, E-bok. Tillgänglighet: Lägg i varukorg

    Customer Satisfaction Measurement for ISO 9000: 2000

    Av Greg Roche, Bill Self m. fl.

    E-bok, 2007

    1134 kr

    Lägg i varukorg

    For the first time, the ISO 9000 quality management standard requires that registered companies measure customer satisfaction. Many customer surveys produce misleading results due to poor questionnaire design, inappropriate data collection methods and invalid statistic analysis. Customer …

  3. Greg Roche, Bill Self, Nigel Hill - Customer Satisfaction Measurement for ISO 9000: 2000, E-bok. Tillgänglighet: Lägg i varukorg

    Customer Satisfaction Measurement for ISO 9000: 2000

    Av Greg Roche, Bill Self m. fl.

    E-bok, 2007

    1159 kr

    Lägg i varukorg

    For the first time, the ISO 9000 quality management standard requires that registered companies measure customer satisfaction. Many customer surveys produce misleading results due to poor questionnaire design, inappropriate data collection methods and invalid statistic analysis. Customer …

  4. Bill Self, Greg Roche, Nigel Hill - Customer Satisfaction Measurement for ISO 9000: 2000, Inbunden. Tillgänglighet: Lägg i varukorg

    Customer Satisfaction Measurement for ISO 9000: 2000

    Av Bill Self, Greg Roche m. fl.

    Inbunden, 2017

    3173 kr

    Lägg i varukorg

    For the first time, the ISO 9000 quality management standard requires that registered companies measure customer satisfaction. Many customer surveys produce misleading results due to poor questionnaire design, inappropriate data collection methods and invalid statistic analysis. Customer …