Charles Decker – författare
Visar alla böcker från författaren Charles Decker. Handla med fri frakt och snabb leverans.
4 produkter
Beans
Four Principles for Running a Business in Good Times or Bad
Av Bob Nelson, Charles Decker m. fl.
E-bok, 2003
234 kr
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Beans is the story of The El Espresso, a legend in its own time in Seattle and a coffee company that has prospered by intentionally staying small, inspiring fanatical customer loyalty in the process. Told over the span of a single day, it follows The El''s founder, Jack Hartman, through a business …
Priceless
Beyond Customer Care to Customer Delight
E-bok, 2014
54 kr
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Cora Tyler works at the Hotel Metronome in San Francisco, and shes always seeking to learn new things. A chance meeting on a train with an employee at a hotel in New York City, Ari, gives her the chance to share her business insights. Their lively discussion gets them both thinking about delivering …
