Chris Chen - Böcker

An effective and engaging way employees can learn Six Sigma and put its concepts into play

Part of the popular Big Book of Games series, which capitalizes on the proven effective method for workplace training, this first book of training games for Six Sigma ensures that employees will better retain Six Sigma's complex topics.

This invaluable tool offers 50 experiential activities that teach the core improvement approach of Six Sigma, called DMAIC (Define, Measure, Analyze, Improve, Control), as well as many of the popular statistical improvement tools, including Pareto charts and Failure Mode Effects Analysis (FMEA).

The Trainer’s Workshop Series is designed to be a practical, hands-on roadmap to help you quickly develop training in key business areas. Each book in the series offers all the exercises, handouts, assessments, structured experiences and ready-to-use presentations needed to develop effective training sessions. In addition to easy-to-use icons, each book in the series includes a companion CD-ROM with PowerPoint™ presentations and electronic copies of all supporting material featured in the book.New Supervisor Training helps new and experienced supervisors make the transition from individual contributor to leader with ready-made training tools and materials. This guide includes sections on interactive training, evaluation and improvement and provides key skills to new leaders. Contains exercises, handouts, assessments and tools to help you:• set up supervisor training in record time• provide key skills to new leaders• become a more effective and efficient facilitator• ensure training is on target and gets results“Jones and Chen share a wealth of practical experience aimed at the realities of becoming and succeeding as a new supervisor. This is required reading for trainers.”Ed Oxford, Vice President and Director, Leadership, Learning and Performance, Commercial, Government and Industrial Solutions Sector, Motorola, Inc.Other books in this series: Leadership Training, Customer Service Training, New Employee Orientation Training, Leading Change Training.