Christopher Brown – författare

“This one is fresh, intelligent, and emotional with a plot that envisions an alternate reality hard to dismiss as unreal.  It’s a legal thriller, with a big twist, stirring and imaginative, brimming with skullduggery, that will have you asking: is this possible?”-- New York Times bestselling author Steve Berry

Better Call Saul meets Ben Winter''s The Last Policeman in this first volume in an explosive legal thriller series set in the world of Tropic of Kansas—a finalist for the 2018 Campbell Award for best science fiction novel of the year.Defeated in a devastating war with China and ravaged by climate change, America is on the brink of a bloody civil war. Seizing power after a controversial election, the ruling regime has begun cracking down on dissidents fighting the nation’s slide toward dictatorship. For Donny Kimoe, chaos is good for business. He’s a lawyer who makes his living defending enemies of the state.

His newest client, young filmmaker Xelina Rocafuerte, witnessed the murder of an opposition leader and is now accused of terrorism. To save her from the only sentence worse than death, Donny has to extract justice from a system that has abandoned the rule of law. That means breaking the rules—and risking the same fate as his clients.

When Donny bungles Xelina’s initial hearing, he has only days to save the young woman from being transferred to a detention camp from which no one returns. His only chance of winning is to find the truth—a search that begins with the opposition leader’s death and leads to a dark conspiracy reaching the highest echelons of power.

Now, Donny isn’t just fighting for his client’s life—he’s battling for his own. But as the trial in the top secret court begins, Xelina’s friends set into motion a revolutionary response that could destroy the case. And when another case unexpectedly collides with Xelina’s, Donny uncovers even more devastating secrets, knowledge that will force him to choose between saving one client . . . or the future of the entire country.

What do Toyota, Apple, and Zappos have in common?CUSTOMER-CENTRIC CULTURE

And now, with this research-based method, you can replicate their success with your business

Based on more than 60 studies and the authors’ three-year proprietary research project with more than 100 companies, The Customer Culture Imperative demonstrates that organizations exhibiting a strong "customer-centric culture" do, in fact, produce superior business performance. It provides diagnostic tools and a roadmap for effective implementation, designed to make cultural change concrete and actionable in any organization.

Dr. Linden R. Brown is chairman and co-founder of MarketCulture Strategies Inc.Christopher Brown is the former marketing director for Hewlett-Packard for the South Pacific and is presently a Silicon Valley-based sales and marketing consultant.

BECOME THE ENVY OF YOUR INDUSTRY WITH A CUSTOMER-CENTRIC CULTURE

Winner of Marketing Book of the Year 2015 by Marketing and Sales Books

For the first time, this groundbreaking guide unlocksthe secrets used by Amazon, Virgin, Apple, Starbucks, and salesforce.com. It creates a guide for success based on three years of scientific study drawing insights from more than 100 businesses to identify seven key factors. When implemented together these factors have been proven to drive superior business performance. Customer culture isas fundamental to business performance as breathing is to living. It is the life force of your business. This applies no matter what your industry sector.

And with the evidence-based methods in this book,you can replicate their success in your business!

The Customer Culture Imperative reveals the keydisciplines of customer culture that consistently predict enhanced, sustainable business results. Each one is linked to a particular strategy and drives predictable and measurable improvements in one or more business performance factors--from innovation and customer satisfaction to growth in sales and profits to higher rates of new-product success. It gives you the tools to:

Creating a customer-centric company takes more than making an investment in the customer service department and systems. It's about building a culture in which the customer is at the heart of all decisions made within every function and unit. What's best for the customer is what's best for business. Make that a part of the DNA of your organization, and you will lead your company tounprecedented success. Guaranteed.

PRAISE FOR THE CUSTOMER CULTURE IMPERATIVE

"Linden and Chris Brown have written the best book on what it takes to build a genuine customer culture in an organization. Their framework and their stories will inspire you to take the next step." -- Philip Kotler, S. C. Johnson Distinguished Professor of International Marketing at the Kellogg School of Management at Northwestern University

"A customer-focused culture is a powerful competitive advantage. This book will show you how todiagnose the level of a customer culture and then make the leadership moves to raise this level." -- George Day, Geoffrey T. Boisi Professor of Marketing and Co-Director of the Mack Institute for Innovation Management, Wharton, University of Pennsylvania

"Creating unique customer engagements is an essential ingredient of the 'Starbucks Experience.'Crafting an authentic culture is essential to insuring that all employees consistently execute and innovate the highest quality customer experience. Linden and Chris provide a unique framework and road map to build this culture within large and small organizations." -- Arthur Rubinfeld, chief creative officer and president,Global Innovation and Evolution Fresh Retail, Starbucks

"Smart phones, smart networks, and personalized apps are changing the way people live and work--giving control to an emerging class of globally connected customers that have the power to shift markets. Linden and Chris Brown’s work will help you understand what is happening and what it means to your business.” -- David Thodey, Chief Executive Officer, Telstra

"Over the 40+ years of my life in business I have always known that a customer culture is the key to success. How to achieve it has been a continuous search and challenge. This book is the clearest roadmap I have read to truly achieve a customer culture and all the benefits it brings.” -- John Stanhope, Chairman, Australia Post

"Some books (alas, very rare) summarise well-researched management theory, combined with current best practice, to deliver powerful and pragmatic guidelines for growing shareholder value. This is one such book. Read it. Enjoy it. It is a powerful contribution to best practice.” -- Malcolm MacDonald, Emeritus Professor, Cranfield University School of Management

"Smart phones, smart networks, and personalized apps are changing the way people live and work,giving control to an emerging class of globally connected customers that have the power to shift markets. Linden and Chris Brown’s work will help you understand what is happening and what it means to your business.”--David Thodey, Chief Executive Officer, Telstra

"Over the 40+ years of my life in business I have always known that a customer culture is the key to success. How to achieve it has been a continuous search and challenge. This book is the clearest roadmap I have read to truly achieve a customer culture and all the benefits it brings.”--John Stanhope, Chairman, Australia Post

"Some books, alas very rare, summarise well-researched management theory, combined with current best practice, to deliver powerful and pragmatic guidelines for growing shareholder value. This is one such book. Read it. Enjoy it. It is a powerful contribution to best practice.”--Malcolm MacDonald, Emeritus Professor,Cranfield University School of Management

"This easy to read book provides essential and unique guidance for driving the critical relationship between customer centricity and sustained organisational performance."-—Dr Ramzi Fayed, Executive Dean, Australian Graduate School of Leadership

It is the Spring of 2016. Young engineer/pilots working for Aerospace Companies in Montreal get caught up in ventures which, as time moves on, diverge only slightly from the reality of that Spring.

The technology is real. The science is not fiction. The young people find themselves designing and flying vehicles which can climb out of Earth''s gravity well into orbit.

More people, and Life in all its forms, are recruited for a 21st Century re-enactment of Noah''s Ark. But the new Ark is a project for generations, not months. Can this small band keep it going?

Action is Hope.

If, with Hope and Love, the Ark and the Arkborn can survive, maybe the Earth and the Earthborn can, too.

In Race and the Senses, Sachi Sekimoto and Christopher Brown explore the sensorial and phenomenological materiality of race as it is felt and sensed by the racialized subjects. Situating the lived body as an active, affective, and sensing participant in racialized realities, they argue that race is not simply marked on our bodies, but rather felt and registered through our senses. They illuminate the sensorial landscape of racialized world by combining the scholarship in sensory studies, phenomenology, and intercultural communication. Each chapter elaborates on the felt bodily sensations of race, racism, and racialization that illuminate how somatic labor plays a significant role in the construction of racialized relations of sensing. Their thought-provoking theorizing about the relationship between race and the senses include race as a sensory assemblage, the phenomenology of the racialized face and tongue, kinesthetic feelings of blackness, as well as the possibility of cross-racial empathy. Race is not merely socially constructed, but multisensorially assembled, engaged, and experienced. Grounded in the authors’ experiences, one as a Japanese woman living in the USA, and the other as an African American man from Chicago, Race and the Senses is a book about how we feel the racialized world into being.

In Race and the Senses, Sachi Sekimoto and Christopher Brown explore the sensorial and phenomenological materiality of race as it is felt and sensed by the racialized subjects. Situating the lived body as an active, affective, and sensing participant in racialized realities, they argue that race is not simply marked on our bodies, but rather felt and registered through our senses. They illuminate the sensorial landscape of racialized world by combining the scholarship in sensory studies, phenomenology, and intercultural communication. Each chapter elaborates on the felt bodily sensations of race, racism, and racialization that illuminate how somatic labor plays a significant role in the construction of racialized relations of sensing. Their thought-provoking theorizing about the relationship between race and the senses include race as a sensory assemblage, the phenomenology of the racialized face and tongue, kinesthetic feelings of blackness, as well as the possibility of cross-racial empathy. Race is not merely socially constructed, but multisensorially assembled, engaged, and experienced. Grounded in the authors’ experiences, one as a Japanese woman living in the USA, and the other as an African American man from Chicago, Race and the Senses is a book about how we feel the racialized world into being.

Contemporary Practice in Studio Art Therapy discovers where studio practice stands in the profession today and reflects on how changing social, political, and economic contexts have influenced its ethos and development.

This is the first UK volume devoted to studio art therapy, and the writers explore what is meant by a studio approach and how they are adapting art-based practices in radical new ways and settings. It comprises three parts – Part I: Frames of reference explores how particular social, cultural, and political contexts have led to the discourses within practice; Part II: Models of practice gives accounts of current studio art therapy practice, describing rationale for working methods and providing a resource for practitioners; Part III: Curating, exhibiting and archiving considers how the display and disposal of artworks, particularly relevant to studio approaches, may be thought about and implemented. The book includes chapters from North American authors who illustrate a trajectory of practice that has the potential to point to future developments.

The book will be essential reading for practitioners and students who are interested in taking a fresh perspective on art therapy and will be encouraged by new ways of thinking about the studio approach in today’s changing world.

Contemporary Practice in Studio Art Therapy discovers where studio practice stands in the profession today and reflects on how changing social, political, and economic contexts have influenced its ethos and development.

This is the first UK volume devoted to studio art therapy, and the writers explore what is meant by a studio approach and how they are adapting art-based practices in radical new ways and settings. It comprises three parts – Part I: Frames of reference explores how particular social, cultural, and political contexts have led to the discourses within practice; Part II: Models of practice gives accounts of current studio art therapy practice, describing rationale for working methods and providing a resource for practitioners; Part III: Curating, exhibiting and archiving considers how the display and disposal of artworks, particularly relevant to studio approaches, may be thought about and implemented. The book includes chapters from North American authors who illustrate a trajectory of practice that has the potential to point to future developments.

The book will be essential reading for practitioners and students who are interested in taking a fresh perspective on art therapy and will be encouraged by new ways of thinking about the studio approach in today’s changing world.