Cristina Ziliani – författare
Visar alla böcker från författaren Cristina Ziliani. Handla med fri frakt och snabb leverans.
4 produkter
Loyalty Management
Driving Engagement with Loyalty Programs and Customer Experience
Av Cristina Ziliani, Marco Ieva
Häftad, 2025
742 kr
Lägg i varukorg
In this insightful text, Cristina Ziliani and Marco Ieva trace the evolution of thinking, contemporary themes and practice in loyalty management. Loyalty management is increasingly identified with the design and management of a quality customer experience in the journey across the many touchpoints …
Loyalty Management
Driving Engagement with Loyalty Programs and Customer Experience
Av Cristina Ziliani, Marco Ieva
Inbunden, 2025
2588 kr
Lägg i varukorg
In this insightful text, Cristina Ziliani and Marco Ieva trace the evolution of thinking, contemporary themes and practice in loyalty management. Loyalty management is increasingly identified with the design and management of a quality customer experience in the journey across the many touchpoints …
Loyalty Management
Driving Engagement with Loyalty Programs and Customer Experience
Av Marco Ieva, Cristina Ziliani
E-bok, 2025
855 kr
Lägg i varukorg
In this insightful text, Cristina Ziliani and Marco Ieva trace the evolution of thinking, contemporary themes and practice in loyalty management. Loyalty management is increasingly identified with the design and management of a quality customer experience in the journey across the many touchpoints …
Loyalty Management
Driving Engagement with Loyalty Programs and Customer Experience
Av Marco Ieva, Cristina Ziliani
E-bok, 2025
874 kr
Lägg i varukorg
In this insightful text, Cristina Ziliani and Marco Ieva trace the evolution of thinking, contemporary themes and practice in loyalty management. Loyalty management is increasingly identified with the design and management of a quality customer experience in the journey across the many touchpoints …