Darril Gibson – författare

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All-in-One is All You Need

Get complete coverage of all three Microsoft Certified IT Professional database developer exams for SQL Server 2005 in this comprehensive volume. Written by a SQL Server expert and MCITP, this definitive exam guide features learning objectives at the beginning of each chapter, exam tips, practice questions, and in-depth explanations. Detailed and authoritative, the book serves as both a complete certification study guide and an essential on-the-job reference.

Get full details on all exam topics including how to:

The CD-ROM features:

Get complete coverage of all three Microsoft Certified IT Professional database administration exams for SQL Server 2005 in this comprehensive volume. Written by a SQL Server expert and MCITP, this definitive exam guide features learning objectives at the beginning of each chapter, exam tips, practice questions, and in-depth explanations. Detailed and authoritative, the book serves as both a complete certification study guide and an essential on-the-job reference.

Get full details on all exam topics including how to:

Electronic content features:

All-in-One is All You Need

Get complete coverage of all three Microsoft Certified IT Professional database developer exams for SQL Server 2005 in this comprehensive volume. Written by a SQL Server expert and MCITP, this definitive exam guide features learning objectives at the beginning of each chapter, exam tips, practice questions, and in-depth explanations. Detailed and authoritative, the book serves as both a complete certification study guide and an essential on-the-job reference.

Get full details on all exam topics including how to:

The CD-ROM features:

All of today’s help desk support skills, in one easy-to-understand book

The perfect beginner’s guide: No help desk or support experience necessary

Covers both “soft” personal skills and “hard” technical skills

Explains the changing role of help desk professionals in the modern support center

Today, everyone depends on technology–and practically everyone needs help to use it well. Organizations deliver that assistance through help desks. This guide brings together all the knowledge you need to succeed in any help desk or technical support role, prepare for promotion, and succeed with the support-related parts of other IT jobs. Leading technology instructor Darril Gibson tours the modern help desk, explains what modern support professionals really do, and fully covers both of the skill sets you’ll need: technical and personal. In clear and simple language, he discusses everything from troubleshooting specific problems to working with difficult users. You’ll even learn how to manage a help desk, so it works better and delivers more value.

Coverage includes:

• How the modern help desk has evolved

• Understanding your users’ needs, goals, and attitudes

• Walking through the typical help desk call

• Communicating well: listening actively and asking better questions

• Improving interactions and handling difficult situations

• Developing positive attitudes, and “owning” the problem

• Managing your time and stress

• Supporting computers, networks, smartphones, and tablets

• Finding the technical product knowledge you need

• Protecting the security of your users, information, and devices

• Defining, diagnosing, and solving problems, step by step

• Writing it up: from incident reports to documentation

• Working in teams to meet the goals of the business

• Using ITIL to improve the services you provide

• Calculating help desk costs, benefits, value, and performance

• Taking control of your support career

Powerful features make it easier to learn about help desk careers!

• Clear introductions describe the big ideas and show how they fit with what you’ve already learned

• Specific chapter objectives tell you exactly what you need to learn

• Key Terms lists help you identify important terms and a complete Glossary helps you understand them

• Author’s Notes and On The Side features help you go deeper into the topic if you want to

• Chapter Review tools and activities help you make sure you’ve learned the material

Exclusive Mind Mapping activities!

• Organize important ideas visually–in your mind, in your words

• Learn more, remember more

• Understand how different ideas fit together

It is estimated that 90 percent of the world’s computers run Windows. Desktop technicians and administrators need this comprehensive manual to guide them through their daily work with Windows 7. While this Sybex guide is packed with information you’ll need to know for the MCITP certification exam, it is equally valuable in real-world situations you will encounter on the job.

Windows 7 Desktop Support and Administration provides knowledge that will be needed on certification exams and remains a valuable reference for support and administrative personnel on the job.

Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

It is estimated that 90 percent of the world’s computers run Windows. Desktop technicians and administrators need this comprehensive manual to guide them through their daily work with Windows 7. While this Sybex guide is packed with information you’ll need to know for the MCITP certification exam, it is equally valuable in real-world situations you will encounter on the job.

Windows 7 Desktop Support and Administration provides knowledge that will be needed on certification exams and remains a valuable reference for support and administrative personnel on the job.

Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

Enterprise-level operating system deployment is challenging and requires knowledge of specific tools. It is expected that Windows 7 will be extensively deployed in businesses worldwide. This comprehensive Sybex guide provides thorough coverage of the Microsoft deployment tools that were specifically created for Windows 7, preparing system administrators, MIS professionals, and corporate programmers to tackle the task effectively.

Illustrated with plenty of real-world scenarios, Mastering Windows Deployment provides the hands-on instruction you need to fully understand and use each deployment technology.

Enterprise-level operating system deployment is challenging and requires knowledge of specific tools. It is expected that Windows 7 will be extensively deployed in businesses worldwide. This comprehensive Sybex guide provides thorough coverage of the Microsoft deployment tools that were specifically created for Windows 7, preparing system administrators, MIS professionals, and corporate programmers to tackle the task effectively.

Illustrated with plenty of real-world scenarios, Mastering Windows Deployment provides the hands-on instruction you need to fully understand and use each deployment technology.

Networking can be a complex topic, especially for those new to the field of IT. This focused, full-color book takes a unique approach to teaching Windows networking to beginners by stripping down a network to its bare basics, thereby making each topic clear and easy to understand. Focusing on the new Microsoft Technology Associate (MTA) program, this book pares down to just the essentials, showing beginners how to gain a solid foundation for understanding networking concepts upon which more advanced topics and technologies can be built.

This straightforward guide begins each chapter by laying out a list of topics to be discussed, followed by a concise discussion of the core networking skills you need to have to gain a strong handle on the subject matter. Chapters conclude with review questions and suggested labs so you can measure your level of understanding of the chapter''s content.

If you''re new to IT and interested in entering the IT workforce, then Microsoft Windows Networking Essentials is essential reading.

Networking can be a complex topic, especially for those new to the field of IT. This focused, full-color book takes a unique approach to teaching Windows networking to beginners by stripping down a network to its bare basics, thereby making each topic clear and easy to understand. Focusing on the new Microsoft Technology Associate (MTA) program, this book pares down to just the essentials, showing beginners how to gain a solid foundation for understanding networking concepts upon which more advanced topics and technologies can be built.

This straightforward guide begins each chapter by laying out a list of topics to be discussed, followed by a concise discussion of the core networking skills you need to have to gain a strong handle on the subject matter. Chapters conclude with review questions and suggested labs so you can measure your level of understanding of the chapter''s content.

If you''re new to IT and interested in entering the IT workforce, then Microsoft Windows Networking Essentials is essential reading.

IT security can be a complex topic, especially for those new to the field of IT. This full-color book, with a focus on the Microsoft Technology Associate (MTA) program, offers a clear and easy-to-understand approach to Windows security risks and attacks for newcomers to the world of IT. By paring down to just the essentials, beginners gain a solid foundation of security concepts upon which more advanced topics and technologies can be built.

This straightforward guide begins each chapter by laying out a list of topics to be discussed, followed by a concise discussion of the core networking skills you need to have to gain a strong handle on the subject matter. Chapters conclude with review questions and suggested labs so you can measure your level of understanding of the chapter''s content.

If you''re new to IT and interested in entering the IT workforce, then Microsoft Windows Security Essentials is essential reading.

IT security can be a complex topic, especially for those new to the field of IT. This full-color book, with a focus on the Microsoft Technology Associate (MTA) program, offers a clear and easy-to-understand approach to Windows security risks and attacks for newcomers to the world of IT. By paring down to just the essentials, beginners gain a solid foundation of security concepts upon which more advanced topics and technologies can be built.

This straightforward guide begins each chapter by laying out a list of topics to be discussed, followed by a concise discussion of the core networking skills you need to have to gain a strong handle on the subject matter. Chapters conclude with review questions and suggested labs so you can measure your level of understanding of the chapter''s content.

If you''re new to IT and interested in entering the IT workforce, then Microsoft Windows Security Essentials is essential reading.

CISSP (ISC)2 Certified Information Systems Security Professional Official Study Guide, 7th Edition has been completely updated for the latest 2015 CISSP Body of Knowledge. This bestselling Sybex study guide covers 100% of all exam objectives. You''ll prepare for the exam smarter and faster with Sybex thanks to expert content, real-world examples, advice on passing each section of the exam, access to the Sybex online interactive learning environment, and much more. Reinforce what you''ve learned with key topic exam essentials and chapter review questions.

Along with the book, you also get access to Sybex''s superior online interactive learning environment that includes:

Coverage of all of the exam topics in the book means you''ll be ready for:

The only Official CISSP Study Guide - fully updated for the 2021 CISSP Body of Knowledge

(ISC)2 Certified Information Systems Security Professional (CISSP) Official Study Guide, 9th Edition has been completely updated based on the latest 2021 CISSP Exam Outline. This bestselling Sybex Study Guide covers 100% of the exam objectives. You''ll prepare for the exam smarter and faster with Sybex thanks to expert content, knowledge from our real-world experience, advice on mastering this adaptive exam, access to the Sybex online interactive learning environment, and much more. Reinforce what you''ve learned with key topic exam essentials and chapter review questions.

The three co-authors of this book bring decades of experience as cybersecurity practitioners and educators, integrating real-world expertise with the practical knowledge you''ll need to successfully pass the CISSP exam. Combined, they''ve taught cybersecurity concepts to millions of students through their books, video courses, and live training programs.

Along with the book, you also get access to Sybex''s superior online interactive learning environment that includes:

Coverage of all of the exam topics in the book means you''ll be ready for:

The only Official CISSP Study Guide - fully updated for the 2021 CISSP Body of Knowledge

(ISC)2 Certified Information Systems Security Professional (CISSP) Official Study Guide, 9th Edition has been completely updated based on the latest 2021 CISSP Exam Outline. This bestselling Sybex Study Guide covers 100% of the exam objectives. You''ll prepare for the exam smarter and faster with Sybex thanks to expert content, knowledge from our real-world experience, advice on mastering this adaptive exam, access to the Sybex online interactive learning environment, and much more. Reinforce what you''ve learned with key topic exam essentials and chapter review questions.

The three co-authors of this book bring decades of experience as cybersecurity practitioners and educators, integrating real-world expertise with the practical knowledge you''ll need to successfully pass the CISSP exam. Combined, they''ve taught cybersecurity concepts to millions of students through their books, video courses, and live training programs.

Along with the book, you also get access to Sybex''s superior online interactive learning environment that includes:

Coverage of all of the exam topics in the book means you''ll be ready for:

This fully-updated, integrated self-study system offers complete coverage of the revised 2015 Systems Security Certified Practitioner (SSCP) exam domains

Thoroughly revised for the April 2015 exam update, SSCP Systems Security Certified Practitioner All-in-One Exam Guide, Second Edition enables you to take the exam with complete confidence. To aid in self-study, each chapter includes Exam Tips that highlight key exam information, chapter summaries that reinforce salient points, and end-of-chapter questions that are an accurate reflection of the content and question format of the real exam.

Beyond exam prep, the practical examples and real-world insights offered in this guide make it an ideal on-the-job reference for IT security professionals. You will learn the security concepts, tools, and procedures needed to employ and enforce solid security policies and effectively react to security incidents.

CISSP Study Guide - fully updated for the 2024 CISSP Body of Knowledge

ISC2 Certified Information Systems Security Professional (CISSP) Official Study Guide, 10th Edition has been completely updated based on the latest 2024 CISSP Detailed Content Outline. This bestselling Sybex Study Guide covers 100% of the CISSP objectives. You''ll prepare smarter and faster with Sybex thanks to expert content, knowledge from our real-world experience, access to the Sybex online interactive learning environment, and much more. Reinforce what you''ve learned with key topic Study Essentials and chapter review questions.

The book’s co-authors bring decades of experience as cybersecurity practitioners and educators, integrating real-world expertise with the practical knowledge you''ll need to successfully prove your CISSP mastery. Combined, they''ve taught cybersecurity concepts to millions of students through their books, video courses, and live training programs.

Along with the book, you also get access to Sybex''s superior online interactive learning environment that includes:

Coverage of all of the CISSP topics in the book means you''ll be ready for:

CISSP Study Guide - fully updated for the 2024 CISSP Body of Knowledge

ISC2 Certified Information Systems Security Professional (CISSP) Official Study Guide, 10th Edition has been completely updated based on the latest 2024 CISSP Detailed Content Outline. This bestselling Sybex Study Guide covers 100% of the CISSP objectives. You''ll prepare smarter and faster with Sybex thanks to expert content, knowledge from our real-world experience, access to the Sybex online interactive learning environment, and much more. Reinforce what you''ve learned with key topic Study Essentials and chapter review questions.

The book’s co-authors bring decades of experience as cybersecurity practitioners and educators, integrating real-world expertise with the practical knowledge you''ll need to successfully prove your CISSP mastery. Combined, they''ve taught cybersecurity concepts to millions of students through their books, video courses, and live training programs.

Along with the book, you also get access to Sybex''s superior online interactive learning environment that includes:

Coverage of all of the CISSP topics in the book means you''ll be ready for:

Your complete resource for passing the Security+ exam on the first try.

The CompTIA Security+ Get Certified Get Ahead SY0-701 Study Guide has helped thousands of readers pass the exam on their first attempt.

This book covers all of the SY0-701 objectives and includes the same elements readers raved about in the previous versions. Each of the eleven chapters presents topics in an easy-to-understand manner and includes real-world examples of security principles in action. The authors use many of the same analogies and explanations that they honed in the classroom that have helped thousands of students master the Security+ content.

With this book, you''ll understand the important and relevant security topics for the Security+ exam without being overloaded with unnecessary details. Additionally, each chapter includes a comprehensive Exam Topic Review section to help you focus on what''s important.

Over 300 realistic practice test questions with in-depth explanations will help you test your comprehension and readiness for the exam. The study guide includes a 50-question pre-test, practice test questions at the end of every chapter, as well as a full 90-question practice exam. Each question includes a detailed explanation, helping you understand why the correct answers are correct and why the incorrect answers are wrong. Using these resources, you''ll be ready to take and pass the exam the first time you take it.

If you plan to pursue any of the advanced security certifications, this guide will also help you lay a solid foundation of security knowledge. Learn this material, and you''ll be a step ahead for other exams. This SY0-701 study guide is for any IT or security professional interested in advancing in their field and a must-read for anyone striving to master the basics of IT systems security.