Ernest Brewster – författare
Visar alla böcker från författaren Ernest Brewster. Handla med fri frakt och snabb leverans.
4 produkter
Business Relationship Manager
Careers in IT service management
Häftad, 2014
309 kr
Lägg i varukorg
Business relationship management (BRM) is central to all aspects of an organisation’s interaction with existing and potential customers. It is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible book gives an excellent …
IT Service Management
Support for your ITSM Foundation exam - Third edition
Av John Sansbury, Ernest Brewster m. fl.
Häftad, 2016
529 kr
Lägg i varukorg
Whether you're preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provides a comprehensive, practical introduction to IT service management.Building on their collective …
IT Service Management
Support for your ITSM Foundation exam - Third edition
Av Richard Griffiths, Aidan Lawes m. fl.
E-bok, 2016
588 kr
Lägg i varukorg
Whether you''re preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provides a comprehensive, practical introduction to IT service management.Building on their collective …
IT Service Management
Support for your ITSM Foundation exam - Third edition
Av Richard Griffiths, Aidan Lawes m. fl.
E-bok, 2016
478 kr
Lägg i varukorg
Whether you''re preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provides a comprehensive, practical introduction to IT service management.Building on their collective …
