John Sansbury – författare
Visar alla böcker från författaren John Sansbury. Handla med fri frakt och snabb leverans.
5 produkter
Service Level Manager
Careers in IT service management
Häftad, 2017
309 kr
Lägg i varukorg
The role of service level manager is a critical one in that the agreements negotiated with customers should inform the activities of the service provider. This book aims to help those whose role is to establish, negotiate, manage or update service level agreements and to use these as the basis of …
IT Service Management
Support for your ITSM Foundation exam - Third edition
Av John Sansbury, Ernest Brewster m. fl.
Häftad, 2016
529 kr
Lägg i varukorg
Whether you're preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provides a comprehensive, practical introduction to IT service management.Building on their collective …
IT Service Management
Support for your ITSM Foundation exam - Third edition
Av Richard Griffiths, Aidan Lawes m. fl.
E-bok, 2016
588 kr
Lägg i varukorg
Whether you''re preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provides a comprehensive, practical introduction to IT service management.Building on their collective …
IT Service Management
Support for your ITSM Foundation exam - Third edition
Av Richard Griffiths, Aidan Lawes m. fl.
E-bok, 2016
478 kr
Lägg i varukorg
Whether you''re preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provides a comprehensive, practical introduction to IT service management.Building on their collective …
