Frank Davis Jr. - Böcker
Visar alla böcker från författaren Frank Davis Jr.. Handla med fri frakt och snabb leverans.
1 produkt
1 produkt
Del 1 - Total Quality Management
Customer Responsive Management
The Flexible Advantage
Häftad, Engelska, 1996
251 kr
Skickas inom 7-10 vardagar
This book illustrates TQM concepts as they apply to service organizations where a product may or may not be involved. It addresses nine key management areas including cultivating relationships with customers and capacity management.