Frédérique Six - Böcker

Within political and administrative sciences generally, trust as a concept is contested, especially in the field of regulatory governance. This groundbreaking book is the first to systematically explore the role and dynamics of trust within regulatory regimes. Conceptualizing, mapping and analyzing trust between regulators, regulatees and citizens, expert contributors systematically review the existing empirical research on the role of trust within these relations. Further chapters offer new empirical material, with in-depth case studies covering different regulatory relations, regulatory issues and geographical areas. After scoping the field of inquiry and significantly adding to it, the book concludes with a proposal for a challenging and encompassing agenda for future research on trust in regulatory governance. Comprehensive and forward thinking, this book will be of interest to academics working in the fields of regulation, sociology, law, political science, public administration and trust. It will also offer a compelling read for practitioners working in the field of regulation.Contributors include: E. Baekkesko, G. Bouckaert, B. Carter, R.W. Mills, L. Naslund, P. Oomsels, D. Reiss, F. Six, K. Tamm Hallström, H. van der Voort, H. van Ees, K. Verhoest

This Handbook explores the transformative power of trust for relations within and between governments, parliaments and politicians, administrations and regulatory agencies, courts, societal actors and citizens. Adopting a multi-actor and multi-level perspective, it highlights the centrality of trust in enhancing the resilience, effectiveness and legitimacy of current governance systems.Bringing together a cross-disciplinary team of experts, the Handbook examines the causes, dynamics and effects of trust and distrust in public governance. Authors illustrate the complex interplay between (dis)trust, vulnerability, transparency, power, regulation and control in an era characterised by fluid and inclusive forms of government that require collaboration and a functional balance between trust and distrust to operate. They cover key topics including among others, participation, networks, contracting, technology, crisis governance, and trust reparation. Ultimately, the Handbook explores how to expand the boundaries of future research, and demonstrates that fostering reciprocal relations of functional trust is a fundamental principle of effective governance.The Handbook on Trust in Public Governance is an essential read for students and scholars of public administration and management, political science, policy studies, and public governance. It is also a key resource for policy-makers and government officials seeking to craft strategies that enhance governance legitimacy and resilience.

Taking an interdisciplinary approach, this volume focuses on the trust processes between people within organizations, with an emphasis on empirical studies.Rational foundations and psychological motivations for trust are taken into account through conceptual and empirical chapters. The authors begin by summarizing a number of key elements from the literature including how trust develops in time, and how its development is affected by social-psychological phenomena. This includes the notion of 'framing': the interpretive context in which actions are perceived and evaluated. A conceptual framework is then used to analyse trust and power in the internal relationships of the organization. The contributors take up this issue in an evolutionary analysis of competition between trust and cheating. The conditions for trust in teams, in terms of type of task and team composition are examined, and the effects on trust of different types of leadership are studied. In the concluding chapters, the relation between the control imposed by an expert system and the influence of users is analysed, and the relational signalling perspective is used for a study of norm violation and sanctioning, which in turn is used to analyse trust and trouble. The Trust Process in Organizations will be invaluable to students, academics and scholars of organization, management, organizational behaviour, HRM, organizational change and learning. In addition, those in the areas of trust, social capital, governance of relations, social psychology and leadership will deem this work essential reading.