Frédérique Six – författare
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Bringing together a cross-disciplinary team of experts, the Handbook examines the causes, dynamics and effects of trust and distrust in public governance. Authors illustrate the complex interplay between (dis)trust, vulnerability, transparency, power, regulation and control in an era characterised by fluid and inclusive forms of government that require collaboration and a functional balance between trust and distrust to operate. They cover key topics including among others, participation, networks, contracting, technology, crisis governance, and trust reparation. Ultimately, the Handbook explores how to expand the boundaries of future research, and demonstrates that fostering reciprocal relations of functional trust is a fundamental principle of effective governance.
The Handbook on Trust in Public Governance is an essential read for students and scholars of public administration and management, political science, policy studies, and public governance. It is also a key resource for policy-makers and government officials seeking to craft strategies that enhance governance legitimacy and resilience.
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The author illustrates how trust works as an interactive and asymmetrical process, how trust is built up against the inevitable occurrence of trouble and how organizational policies and settings affect the generation and maintenance of trust. The key argument put forward in this study is that for interpersonal trust to be built in work relations within organizations, both individuals in the relationship need to have their actions guided by a stable normative frame, in other words, they need to want to continue the relationship in the future.
Trust is an important feature of the effective functioning of organizations in all sectors of society and therefore this book will strongly appeal to academics, researchers, students and practitioners with an interest in organizational science, business management and public administration.