H. David Sherman – författare
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15 produkter
15 produkter
1 314 kr
Skickas inom 10-15 vardagar
Service Productivity Management is an in-depth guide to using the most powerful available benchmarking technique to improve service organization performance - Data Envelopment Analysis (DEA). (1) It outlines the use of DEA as a benchmarking technique. (2) It identifies high costs service units. (3) It isolates specific changes to each service unit to elevate their performance to the best practice services level providing high quality service at low cost. (4) And most important, it guides the improvement process. The discussion and methods are all supported by case-study applications to organizations that have sought and have successfully improved its performance. The techniques discussed in the book are accessible to any and all managers with access to Microsoft® Excel spreadsheet software (Excel).
Inbunden, Engelska, 2022
345 kr
Skickas inom 5-8 vardagar
Häftad, Engelska, 2022
193 kr
Skickas inom 5-8 vardagar
Inbunden, Engelska, 2022
321 kr
Skickas inom 5-8 vardagar
Häftad, Engelska, 2022
161 kr
Skickas inom 5-8 vardagar
Inbunden, Engelska, 2022
345 kr
Skickas inom 5-8 vardagar
Häftad, Engelska, 2022
180 kr
Skickas inom 5-8 vardagar
Inbunden, Engelska, 2022
345 kr
Skickas inom 5-8 vardagar
Häftad, Engelska, 2022
180 kr
Skickas inom 5-8 vardagar
Inbunden, Engelska, 2022
345 kr
Skickas inom 5-8 vardagar
Häftad, Engelska, 2022
180 kr
Skickas inom 5-8 vardagar
Inbunden, Engelska, 2015
434 kr
Skickas inom 3-6 vardagar
Häftad, Engelska, 2014
1 225 kr
Skickas inom 10-15 vardagar
Service Productivity Management is an in-depth guide to using the most powerful available benchmarking technique to improve service organization performance - Data Envelopment Analysis (DEA). (1) It outlines the use of DEA as a benchmarking technique. (2) It identifies high costs service units. (3) It isolates specific changes to each service unit to elevate their performance to the best practice services level providing high quality service at low cost. (4) And most important, it guides the improvement process. The discussion and methods are all supported by case-study applications to organizations that have sought and have successfully improved its performance. The techniques discussed in the book are accessible to any and all managers with access to Microsoft® Excel spreadsheet software (Excel).
Inbunden, Engelska, 2017
1 557 kr
Skickas inom 10-15 vardagar
This book presents the methodology and applications of Data Envelopment Analysis (DEA) in measuring productivity, efficiency and effectiveness in Financial Services firms such as banks, bank branches, stock markets, pension funds, mutual funds, insurance firms, credit unions, risk tolerance, and corporate failure prediction.
Häftad, Engelska, 2018
1 114 kr
Skickas inom 10-15 vardagar
This book presents the methodology and applications of Data Envelopment Analysis (DEA) in measuring productivity, efficiency and effectiveness in Financial Services firms such as banks, bank branches, stock markets, pension funds, mutual funds, insurance firms, credit unions, risk tolerance, and corporate failure prediction.