Haywantee Ramkissoon – författare

This innovative Research Agenda explores how the metaverse is reshaping the tourism and hospitality industry. Highlighting both the opportunities and challenges created, it outlines how tourism and hospitality professionals can integrate metaverse technologies into their operations and planning.

Expert contributing authors analyze the key concepts and applications of the metaverse within tourism and hospitality, and trace rapidly shifting views on the technology. They showcase important areas of transformation, including the amplification of personalized experiences and the creation of new revenue streams. The Research Agenda also demonstrates how the metaverse can reshape business operations, from human resource management to destination marketing. Ultimately, it provides practical strategies and actionable insights, and identifies key avenues for future research.

This Research Agenda is an essential read for students and scholars of tourism and hospitality management. It is also a valuable resource for tourism and hospitality professionals seeking to adapt to and use developing metaverse technologies.

The Handbook explores why, while there is heightened debate surrounding the negative impacts of tourism, people tend to be psychologically distant from this problem when they travel, and greater efforts need to be made to encourage people to be socially and environmentally responsible. Leading contributors from across the globe show how and why tourists’ and residents’ behaviour change interventions need to be designed to align with the Sustainable Development Goals going forward, and how a thorough understanding of tourism settings is key to achieving desired behaviour change outcomes.

With the COVID-19 pandemic encouraging a resurgence of interest in the topic, this timely Handbook will be a key resource for tourism scholars and students. The explorations of why behaviour change is important and when to implement interventions that are offered across the chapters will also be beneficial to tourism practitioners and policy makers.

Presenting international case studies, top scholars in the field explore the interplay of relationships in gendered entrepreneurship in specific tourism settings. Chapters examine socially constructed understandings of men and women, and how these influence peoples’ social identities and entrepreneurial practices. Building on feminist theories, it provides theoretical, qualitative and quantitative analyses of the topic.

This will be an invigorating read for tourism scholars, particularly those looking at the interconnections between gender and entrepreneurship in tourism. Its wide range of case studies will also make this a useful read for tourism practitioners and policy makers.

Covering the significance of customer engagement in broader tourism marketing practices, this book highlights the current emerging issues in the field and applications across different contexts and sectors. With practical applications of concepts through case studies pre-, during and post-COVID-19 pandemic, it develops a rich narrative around customer engagement in evolving technological environments. Chapters further forecast potential developments in the field in the wake of current issues and challenges.

This will be a crucial read for students and scholars of business management, economics and geography, particularly those focusing on marketing and tourism and hospitality management. The practical guidance offered will also make this helpful for policy makers, planners, marketers and managers in the tourism industry.

This book rekindles the well-known connection between people and place in the context of a global pandemic. The chapters are divided into two sections. In the first section, “Place Attachment During a Pandemic,” we review the nature of the COVID-19 pandemic and the extent of its impact on place attachment and human-environment interactions. We examine how restrictions in mobility and environmental changes can have a significant psychological burden on people who are dealing with the effect of place attachment disruption that arises during a pandemic. In the second section, “Adjusting to Place Attachment Disruption During and After a Pandemic,” we focus on adaptive processes and responses that could enable people to adjust positively to place attachment disruption. We conclude the book by discussing the potential for pro-environmental behavior to promote place attachment and flourishing in the aftermath of the COVID-19 pandemic by introducing an integrative framework ofplace flourishing and exploring its implications for theory, research, policy, and practice.