Haywantee Ramkissoon – författare

Elgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary.This innovative Research Agenda explores how the metaverse is reshaping the tourism and hospitality industry. Highlighting both the opportunities and challenges created, it outlines how tourism and hospitality professionals can integrate metaverse technologies into their operations and planning.Expert contributing authors analyze the key concepts and applications of the metaverse within tourism and hospitality, and trace rapidly shifting views on the technology. They showcase important areas of transformation, including the amplification of personalized experiences and the creation of new revenue streams. The Research Agenda also demonstrates how the metaverse can reshape business operations, from human resource management to destination marketing. Ultimately, it provides practical strategies and actionable insights, and identifies key avenues for future research.This Research Agenda is an essential read for students and scholars of tourism and hospitality management. It is also a valuable resource for tourism and hospitality professionals seeking to adapt to and use developing metaverse technologies.

Elgar Research Agendas outline the future of research in each area. Leading scholars are given the space to explore their subject in provocative ways and map out the potential directions of travel. They are relevant but also visionary.This timely Research Agenda examines how Generative AI (GAI) is radically changing tourism and hospitality businesses and customer expectations. Expert contributors critically analyse the advantages and associated risks of using GAI across the industry and its impacts for consumers.Exploring key synergies between theory and practice, authors evaluate the way GAI is currently being used within tourism and hospitality. Outlining both opportunities and challenges, authors use a variety of international case studies to illustrate the adoption of GAI in businesses, from augmented tourist experience and engagement, to travel bias and destination diversity. Ultimately, chapters present practical strategies and actionable insights for the industry and highlight areas for further research.This Research Agenda is a valuable resource for students and scholars of tourism and hospitality studies. It is also beneficial for tourism and hospitality professionals, providing foundational knowledge for effective integration of GAI into operations and future planning.

A must-read for researchers and practitioners focusing on how the tourism industry needs to evolve given the societal and sustainability challenges we face, this comprehensive Handbook serves as a vital reference point for advanced research in tourism and behaviour change. Chapters depict critical reviews and debates on the topic, comprising both theoretical and empirical research illustrated by international case studies to explore strategies for current and future challenges in the field.The Handbook explores why, while there is heightened debate surrounding the negative impacts of tourism, people tend to be psychologically distant from this problem when they travel, and greater efforts need to be made to encourage people to be socially and environmentally responsible. Leading contributors from across the globe show how and why tourists’ and residents’ behaviour change interventions need to be designed to align with the Sustainable Development Goals going forward, and how a thorough understanding of tourism settings is key to achieving desired behaviour change outcomes.With the COVID-19 pandemic encouraging a resurgence of interest in the topic, this timely Handbook will be a key resource for tourism scholars and students. The explorations of why behaviour change is important and when to implement interventions that are offered across the chapters will also be beneficial to tourism practitioners and policy makers.

This innovative book brings together a unique collection of research on entrepreneurship centring on gender perspectives in tourism in both Western and non-Western contexts. It serves as a vital reference point for advanced studies on gender issues, allowing the reader to explore current and future challenges and strategies for entrepreneurship in tourism.Presenting international case studies, top scholars in the field explore the interplay of relationships in gendered entrepreneurship in specific tourism settings. Chapters examine socially constructed understandings of men and women, and how these influence peoples’ social identities and entrepreneurial practices. Building on feminist theories, it provides theoretical, qualitative and quantitative analyses of the topic.This will be an invigorating read for tourism scholars, particularly those looking at the interconnections between gender and entrepreneurship in tourism. Its wide range of case studies will also make this a useful read for tourism practitioners and policy makers.

Providing an overview of current research and empirical applications, this Handbook serves as an authoritative and comprehensive guide to customer engagement in the tourism industry. Addressing important challenges, contributions from a global range of scholars explore an array of strategic and tactical issues including understanding and managing customer engagement as well as the metrics for capturing, measuring and implementing engagement methods.Covering the significance of customer engagement in broader tourism marketing practices, this book highlights the current emerging issues in the field and applications across different contexts and sectors. With practical applications of concepts through case studies pre-, during and post-COVID-19 pandemic, it develops a rich narrative around customer engagement in evolving technological environments. Chapters further forecast potential developments in the field in the wake of current issues and challenges.This will be a crucial read for students and scholars of business management, economics and geography, particularly those focusing on marketing and tourism and hospitality management. The practical guidance offered will also make this helpful for policy makers, planners, marketers and managers in the tourism industry.

In the second section, “Adjusting to Place Attachment Disruption During and After a Pandemic,” we focus on adaptive processes and responses that could enable people to adjust positively to place attachment disruption.

It is an essential read for those interested in enriching their knowledge of the linkages between place, spirituality, and well-being, while also providing a foundation for future research on place and its intersections with both spirituality and well-being.