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4 produkter
4 produkter
Del 377 - Lecture Notes in Business Information Processing
Exploring Service Science
10th International Conference, IESS 2020, Porto, Portugal, February 5–7, 2020, Proceedings
Häftad, Engelska, 2020
536 kr
Skickas inom 10-15 vardagar
This book is structured in six parts, based on the six main conference themes, as follows: Customer Experience, Data Analytics in Service, Emerging Service Technologies, Service Design and Innovation, Service Ecosystems, and Service Management.
Del 201 - Lecture Notes in Business Information Processing
Exploring Services Science
6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings
Häftad, Engelska, 2015
552 kr
Skickas inom 10-15 vardagar
This book contains the refereed proceedings of the 6th International Conference on Exploring Service Science (IESS), held in Porto, Portugal, in February 2015.Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy.The 27 full papers accepted for IESS were selected from 69 submissions. The papers consider the topics service innovation, service exploration, service design, IT-based service engineering, and service sustainability.
Del 247 - Lecture Notes in Business Information Processing
Exploring Services Science
7th International Conference, IESS 2016, Bucharest, Romania, May 25-27, 2016, Proceedings
Häftad, Engelska, 2016
552 kr
Skickas inom 10-15 vardagar
This book contains the refereed proceedings of the 7th International Conference on Exploring Service Science (IESS), held in Bucharest, Romania, in May 2016.Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy.The 45 full papers and 13 short papers accepted for IESS were selected from 119 submissions. The papers consider the topics service exploration theories and processes; modeling service requirements and management of business processes; value co-creation through knowledge management and user-centric services; service design methodologies and patterns; service innovation and strategy; IT-based service engineering; servitization in sustainable manufacturing; product-service systems; business software services and data-driven service design; web service design and service-oriented agents; IoT and mobile apps for public transport service management; e-health services and medical data interoperability; and service and IT-oriented learning and education systems.
Del 143 - Lecture Notes in Business Information Processing
Exploring Services Science
4th International Conference, IESS 2013, Porto, Portugal, February 7-8, 2013, Proceedings
Häftad, Engelska, 2013
552 kr
Skickas inom 10-15 vardagar
Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the services industry and its economy.This book contains the refereed proceedings of the 4th International Conference on Exploring Services Science (IESS), held in Porto, Portugal, in February 2013. This year, the conference theme was Enhancing Service System Fundamentals and Experiences, chosen to address the current need to explore enhanced methods, approaches, and techniques for a more sustainable and comprehensive economy and society. The 19 full and 9 short papers accepted for IESS were selected from 78 submissions and presented ideas and results related to innovation, services discovery, services engineering, and services management, as well as the application of services in information technology, business, healthcare, and transportation.