Jiazhen Huo – författare

A service economy era is coming! As the basic discipline of service dominant era, service science mainly studies common rules of service activities, aiming to provide theoretical bases for creating service value in the new era. The book, which integrates knowledge of service management, operational management, logistics and supply chain management, constructs a research system for this emerging discipline. Service science research system constitutes service philosophy, resource allocation, operational management and service technology. Many cases about China’s service enterprises are incorporated in the book, in the hope of providing readers an insight into not only service science but also the development of China’s service economy.

With Operations Research and System Dynamics as research tools, this book discusses the theme of emergency supplies in Major Public Health Emergency (MPHE) scenarios. The subject includes a series of new issues: critical criteria matching supply with demand for emergency supplies in MPHE, emergency medical materials reserve mode, dynamic optimization of emergency logistics, dynamic optimization of allocating multi-period and multi-category emergency supplies, etc. This book is suitable for university teachers, undergraduate and graduate students, and researchers in fields of logistics and supply chain management as well as emergency management. The most important features of this book include: Firstly, to achieve fairness and accuracy of material distribution during the epidemic, this book constructs a material shortage adjustment function. Secondly, from the comprehensive perspective of cross-regional coordination, multi-organization coordination and multiperiod coordination, the operation optimization models of emergency material supply in major epidemic situation are constructed. Additionally, the comparative analysis and empirical research of the practices in China and Germany also reflects the novelty and benefit of the book.