Joe J. Marquez – författare
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3 produkter
Getting Started in Service Design
A How-to-Do-It Manual for Librarians
Häftad, 2017
730 kr
Lägg i varukorg
Service design is a holistic, collaborative methodology that puts the user at the center of the service delivery model. Because this approach prioritizes users and their overall experience, it’s a valuable framework that librarians and administrators can use as a group to assess, revise, and create …
Library Service Design
A LITA Guide to Holistic Assessment, Insight, and Improvement
Av Joe J. Marquez, Annie Downey
Inbunden, 2016
1395 kr
Lägg i varukorg
Service design is a holistic, co-creative, and user-centered approach to understanding user behavior for creating or refining services. Use this LITA Guide to help as a toolkit for implementing service design studies and projects at all types of libraries. It begins with directions for how to …
Library Service Design
A LITA Guide to Holistic Assessment, Insight, and Improvement
Av Joe J. Marquez, Annie Downey
Häftad, 2016
701 kr
Lägg i varukorg
Service design is a holistic, co-creative, and user-centered approach to understanding user behavior for creating or refining services. Use this LITA Guide to help as a toolkit for implementing service design studies and projects at all types of libraries. It begins with directions for how to …