John Bush – författare

Deep in the ocean lives a fish whose wishes come true! He wishes for all sorts of crazy things - a castle, a car, and even fine clothes to wear. But he is a rather foolish fish and one day he wishes to be just like all the other fish . . . perhaps this will be the one wish he wishes he never wished!The rhythmical text is great to read aloud and Korky Paul's illustrations take to you to a crazy underwater world. With its neat punch line, this is a book that children will just love to hear (and join in with) over and over again.

Deep in the ocean lives a fish whose wishes come true! He wishes for all sorts of crazy things - a castle, a car, and even fine clothes to wear. But he is a rather foolish fish and one day he wishes to be just like all the other fish . . . perhaps this will be the one wish he wishes he never wished! The rhythmical text is great to read aloud and Korky Paul''s illustrations take to you to a crazy underwater world. With its neat punch line, this is a book that children will just love to hear (and join in with) over and over again.

You may have your industry’s most prolific product or service in the marketplace, but your customers’ loyalty and checkbooks will only go as far as your customer service will allow. In the end, customers will not recognize the minor advantages of your superior product, but poor customer service will stand out like the Vegas strip on a moonless night. So the most vital question any manager or business owner can ask themselves today is, how well are you training, coaching, and supporting your company’s frontline employees?The invaluable, must-have Managing Knock Your Socks Off Service shows managers and supervisors how to: • Find and retain service-oriented people • Understand customer needs, expectations, and desires • Build a service vision • Design a user-friendly service delivery process • Involve and inspire employees • Recognize and reward good performance Fully updated with new chapters on: learning from lost customers; inciting passion and incentivizing service; fostering trust; and delivering great customer experiences online, this indispensable resource provides absolutely everything managers need to ensure their frontline employees become their company''s biggest asset.

A comic caper that will have you laughing all the way to the bank from John Bush and Korky Paul. Perfect for children learning to read. Mr Crocodile needs a job. So says Mrs Crocodile. But what to do? Luckily, Mr. Crocodile is a croc with imagination. He could be a soccer star – Mr Soccerdile has a nice ring to it. Or perhaps a cook – Mr Cookodile sounds splendid. But what would be even easier for a lazy croc would be to turn into Mr Crookodile and rob a bank! However, despite a cunning disguise, Mr. Crocodile's plans start to unravel in a very funny way…The Reading Ladder series helps children to enjoy learning to read. It features well-loved authors, classic characters and favourite topics, so that children will find something to excite and engage them in every title they pick up. It’s the first step towards a lasting love of reading. Level 2 Reading Ladder titles are perfect for readers who are growing in confidence and are beginning to enjoy longer stories. • Clear type • Up to 8 lines per page • Bright, appealing pictures for added interest • A variety of sentence structures • A wider range of vocabulary • Strong themes and characters to discuss All Reading Ladder titles are developed with a leading literacy consultant, making them perfect for use in schools and for parents keen to support their children’s reading.Book band: Purple