John Buswell - Böcker
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4 produkter
4 produkter
historical account of the knights of the Most Noble Order of the Garter, from its first institution, in the year MCCCL, to the present time. By John Buswell, ...
Häftad, Engelska, 2010
280 kr
Skickas inom 5-8 vardagar
Historical Account of the Knights of the Most Noble Order of the Garter, From its First Institution, in the Year MCCCL, to the Present Time. By John Buswell,
Inbunden, Engelska, 2018
391 kr
Skickas inom 5-8 vardagar
605 kr
Skickas inom 7-10 vardagar
Service quality is at the forefront of how the leisure, events, tourism and sport (LETS) sectors operate. An important consideration for any business, and therefore any student of the subject, this new edition of a successful textbook addresses the key points and principles of managing service quality across the industry sector. Fully updated and enhanced, it: - Covers areas such as the experience economy, capacity management and service culture, as well as methods for measuring quality and satisfaction. - Includes numerous case studies to help students apply classroom-based theory to practice. - Is packed with student-friendly pedagogy and full colour illustrations throughout to enhance the learning experience. Considering the underpinning theory of service quality, this book informs the reader of the practical application of service quality management tools and techniques in an industry with distinctive features and challenges. An invaluable read for students within the LETS sectors, it also provides a useful refresher for practitioners working in the industry.
Mushroom Biology and Mushroom Products
Proceedings of the First International Conference on Mushroom Biology and Mushroom Products, 23-26 August 1993, the Chinese University of Hong Kong
Häftad, Engelska, 1993
573 kr
Skickas inom 11-20 vardagar