Judith Banks Strother – författare
Visar alla böcker från författaren Judith Banks Strother. Handla med fri frakt och snabb leverans.
1 produkter
Service Leadership
The Quest for Competitive Advantage
Av Svafa Gronfeldt, Judith Banks Strother
Häftad, 2005
3193 kr
Lägg i varukorg
The purpose of this book is to provide a comprehensive theoretical framework as well as practical strategies—not just for survival but for a true search for excellence in the uncertain and ever-changing world of customer service management. The theoretical framework is based on the notion that …
