Karen A. Shire – författare
Visar alla böcker från författaren Karen A. Shire. Handla med fri frakt och snabb leverans.
9 produkter
On the Front Line
Organization of Work in the Information Economy
Av Stephen J. Frenkel, Marek Korczynski m. fl.
Inbunden, 1999
1639 kr
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The importance of customer service is widely emphasized in business today. This book offers the first comprehensive analysis of the organization and dynamics of front-line work. The volume is based on a four-year study of over a thousand employees and eight leading companies in the United States, …
On the Front Line
Organization of Work in the Information Economy
Av Stephen J. Frenkel, Marek Korczynski m. fl.
Häftad, 1999
584 kr
Lägg i varukorg
The importance of customer service is widely emphasized in business today. This book offers the first comprehensive analysis of the organization and dynamics of front-line work. The volume is based on a four-year study of over a thousand employees and eight leading companies in the United States, …
Re-organising Service Work
Call Centres in Germany and Britain
Av Karen A. Shire, Ursula Holtgrewe m. fl.
Häftad, 2019
563 kr
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This title was first published in 2002. Call centres are a type of service work that stand at the interface between corporations and consumers. They exemplify more general tendencies present within service work. They also have a particular public image - being associated in the public mind with low …
Re-organising Service Work
Call Centres in Germany and Britain
Av Karen A. Shire, Ursula Holtgrewe m. fl.
Inbunden, 2017
2209 kr
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This title was first published in 2002. Call centres are a type of service work that stand at the interface between corporations and consumers. They exemplify more general tendencies present within service work. They also have a particular public image - being associated in the public mind with low …
Re-organising Service Work
Call Centres in Germany and Britain
Av Christian Kerst, Ursula Holtgrewe m. fl.
E-bok, 2017
637 kr
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This title was first published in 2002. Call centres are a type of service work that stand at the interface between corporations and consumers. They exemplify more general tendencies present within service work. They also have a particular public image - being associated in the public mind with low …
Re-organising Service Work
Call Centres in Germany and Britain
Av Christian Kerst, Ursula Holtgrewe m. fl.
E-bok, 2017
658 kr
Lägg i varukorg
This title was first published in 2002. Call centres are a type of service work that stand at the interface between corporations and consumers. They exemplify more general tendencies present within service work. They also have a particular public image - being associated in the public mind with low …
Trafficking Chains
Modern Slavery in Society
Av Sylvia Walby, Karen A. Shire
Häftad, 2024
409 kr
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Available open access digitally under CC-BY-NC-ND license. This book offers a theory of trafficking and modern slavery with implications for policy. Despite economic development, modern slavery persists all around the world. The issue is not only one of crime but the regulation of the economy, …
Technologiegestützte Dienstleistungsinnovation in der Gesundheitswirtschaft
Av Karen A. Shire, Jan Marco Leimeister
Häftad, 2012
785 kr
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Dieser Sammelband dient dem Austausch von Forschungsergebnissen zwischen den Projekten der Fokusgruppe „AAL-MST an der Schnittstelle Nutzer-Dienstleistungen“. Untersuchungsgegenstand sind Aspekte des Einsatzes von Mikrosystemtechnik als Schnittstelle zwischen Nutzern und Anbietern von …
Technologiegestützte Dienstleistungsinnovation in der Gesundheitswirtschaft
Av Jan Marco Leimeister, Karen A. Shire
E-bok, 2012
630 kr
Lägg i varukorg
Dieser Sammelband dient dem Austausch von Forschungsergebnissen zwischen den Projekten der Fokusgruppe „AAL-MST an der Schnittstelle Nutzer-Dienstleistungen“. Untersuchungsgegenstand sind Aspekte des Einsatzes von Mikrosystemtechnik als Schnittstelle zwischen Nutzern und Anbietern von …
