Keith Dawson – författare
Visar alla böcker från författaren Keith Dawson. Handla med fri frakt och snabb leverans.
10 produkter
Call Center Savvy
How to Position Your Call Center for the Business Challenges of the 21st Century
Av Keith Dawson
E-bok, 1999
571 kr
Lägg i varukorg
It''s not just the technology, the people, or the customers. It''s all three, and more: call centers are not just places where calls arrive. They are a strategic business asset, the core of your business''s customer relationship strategy. Call Center Savvy is an exploration of how the call center …
Call Center Handbook
The Complete Guide to Starting, Running, and Improving Your Call Center
Av Keith Dawson
E-bok, 2003
779 kr
Lägg i varukorg
Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. The Call Center Handbook is a complete guide to starting, running and improving your call center. It explains it all: …
Call Center Savvy
How to Position Your Call Center for the Business Challenges of the 21st Century
Av Keith Dawson
Inbunden, 2017
3129 kr
Lägg i varukorg
It's not just the technology, the people, or the customers. It's all three, and more: call centers are not just places where calls arrive. They are a strategic business asset, the core of your business's customer relationship strategy. Call Center Savvy is an exploration of how the call center …
Call Center Savvy
How to Position Your Call Center for the Business Challenges of the 21st Century
Av Keith Dawson
E-bok, 1999
559 kr
Lägg i varukorg
It''s not just the technology, the people, or the customers. It''s all three, and more: call centers are not just places where calls arrive. They are a strategic business asset, the core of your business''s customer relationship strategy. Call Center Savvy is an exploration of how the call center …
Call Center Handbook
The Complete Guide to Starting, Running, and Improving Your Call Center
Av Keith Dawson
E-bok, 2003
779 kr
Lägg i varukorg
Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. The Call Center Handbook is a complete guide to starting, running and improving your call center. It explains it all: …
Call Center Savvy
How to Position Your Call Center for the Business Challenges of the 21st Century
Av Keith Dawson
Häftad, 1999
485 kr
Lägg i varukorg
It's not just the technology, the people, or the customers. It's all three, and more: call centers are not just places where calls arrive. They are a strategic business asset, the core of your business's customer relationship strategy. Call Center Savvy is an exploration of how the call center …
Call Center Handbook
The Complete Guide to Starting, Running, and Improving Your Call Center
Av Keith Dawson
Häftad, 2003
754 kr
Lägg i varukorg
Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. The Call Center Handbook is a complete guide to starting, running and improving your call center. It explains it all: …
Australia
Av Keith Dawson
Inbunden, 2024
157 kr
Lägg i varukorg
Lets go, Globetrotters! Were traveling to Australia, home to unique wildlife and some of the worlds most spectacular landscapes. Discover what life is like in Australia, and how people live, work and play. Find out about the food, culture and language, and visit some of the most beautiful …
Call Center Handbook
Av Keith Dawson
Häftad, 2007
713 kr
Tillfälligt slut
This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline.
