Keith Hawk - Böcker
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2 produkter
2 produkter
Terrific Five-Star Customer Service: Learning about Excellent Service from Special People
Häftad, Engelska, 2014
169 kr
Tillfälligt slut
269 kr
Tillfälligt slut
This book is truly like a sales coach: it's based on broad experience, with a clear point of view and philosophy that set it apart – it's practical and asks a lot of you. The short chapters focus on mindset and values, but you also get practical tips that come from deep experience in the real world. And the unique Not Real chapters make you question yourself and confront unprofessional sales practices that are often ignored or minimized.