Lowell Ackerman – författare

Provides a quick veterinary reference to all things practice management related, with fast access to pertinent details on human resources, financial management, communications, facilities, and more Blackwell's Five-Minute Veterinary Practice Management Consult, Third Edition provides quick access to practical information for managing a veterinary practice. It offers 320 easily referenced topics that present essential details for all things practice management—from managing clients and finances to information technology, legal issues, and planning. This fully updated Third Edition adds 26 new topics, with a further 78 topics significantly updated or expanded. It gives readers a look at the current state of the veterinary field, and teaches how to work in teams, communicate with staff and clients, manage money, market a practice, and more. It also provides professional insight into handling human resources in a veterinary practice, conducting staff performance evaluations, facility design and construction, and managing debt, among other topics. KEY FEATURES:  Presents essential information on veterinary practice management in an easy-to-use formatOffers a practical support tool for the business aspects of veterinary medicineIncludes 26 brand-new topics and 78 significantly updated topicsProvides models of veterinary practice, challenges to the profession, trends in companion practices, and moreFeatures contributions from experts in veterinary practice, human resources, law, marketing, and moreSupplies sample forms and other resources digitally on a companion websiteBlackwell's Five-Minute Veterinary Practice Management Consult offers a trusted, user-friendly resource for all aspects of business management, carefully tailored for the veterinary practice. It is a vital resource for any veterinarian or staff member involved in practice management.

A practical guide to identifying risks in veterinary patients and tailoring their care accordingly Pet-specific care refers to a practice philosophy that seeks to proactively provide veterinary care to animals throughout their lives, aiming to keep pets healthy and treat them effectively when disease occurs. Pet-Specific Care for the Veterinary Team offers a practical guide for putting the principles of pet-specific care into action. Using this approach, the veterinary team will identify risks to an individual animal, based on their particular circumstances, and respond to these risks with a program of prevention, early detection, and treatment to improve health outcomes in pets and the satisfaction of their owners.  The book combines information on medicine and management, presenting specific guidelines for appropriate medical interventions and material on how to improve the financial health of a veterinary practice in the process. Comprehensive in scope, and with expert contributors from around the world, the book covers pet-specific care prospects, hereditary and non-hereditary considerations, customer service implications, hospital and hospital team roles, and practice management aspects of pet-specific care. It also reviews specific risk factors and explains how to use these factors to determine an action plan for veterinary care.  This important book:   Offers clinical guidance for accurately assessing risks for each patient Shows how to tailor veterinary care to address a patient’s specific risk factors Emphasizes prevention, early detection, and treatment Improves treatment outcomes and provides solutions to keep pets healthy and well Written for veterinarians, technicians and nurses, managers, and customer service representatives, Pet-Specific Care for the Veterinary Team offers a hands-on guide to taking a veterinary practice to the next level of care.

Thoroughly updated new edition of a comprehensive yet practical reference to all aspects of veterinary business and practice management Taking a concise, bulleted approach to the subject, Blackwell’s Five-Minute Veterinary Practice Management Consult offers a thorough and practical reference to all things related to practice management. The book is divided into seventeen sections presenting important information about the veterinary marketplace, administrative management, human resources, client relationship management, communication, marketing, finance, cash management, operations, inventory, technology, facility management, safety, legal issues, practice ownership, and professional development, as well as a rich collection of appendices. This fully revised and updated Fourth Edition covers many exciting new topics including relationship-centered veterinary medicine, staff shortages and recruitment, access to care, incremental care, artificial intelligence, connected care, pharmacy management, team dynamics, promoting staff resilience, remote monitoring, cybersecurity, diversity, equity and inclusion (DEI), sustainability, cloud computing, constructive conflict, and crisis protocols. More information on how veterinary technicians/nurses contribute to practice productivity has been woven throughout the book. Other topics explored in Blackwell’s Five-Minute Veterinary Practice Management Consult include: Stakeholders and strategic partners, mergers and acquisitions, corporate veterinary practices, not-for-profit veterinary hospitals, and house call and mobile practices Change management, compromise and leadership fatigue, negotiation, budgeting, hospital manuals, staff productivity, growth mindset, and exit planningClient service strategies, personalized pet profiles, scheduling, reminder systems, rewards programs, discounting, and personalized medicineBasic tools of marketing, differentiation, push versus pull marketing, branding, paid advertising, target marketing, digital marketing strategies, and client focus groupsProfessional development, planning, and personal growth, work-life balance, time management, setting healthy boundaries, the art of saying no, and befriending stressThis updated and expanded edition of Blackwell’s Five-Minute Veterinary Practice Management Consult is an essential resource for veterinarians, veterinary practice managers, veterinary technicians/nurses, veterinary students, and anyone seeking fast access to authoritative information about veterinary practice health.

Raising an almost perfect pet does not happen by accident. When people acquire pets, they may not be certain about what to expect, but few anticipate the problems that can result--including expenses, health care issues and bad behaviors--or the emotional investment that comes with a true commitment to another living being. Being prepared, having realistic expectations, and raising pets with desired outcomes can make the experience one to be treasured.This handbook is a complete guide to dog and cat care aimed at pet owners wishing to raise healthy, happy pets and to foster a lasting, loving relationship with their four-legged friends.