Marcus Hansen – författare

Although destination management is regarded as the supreme discipline in tourism management, little attention is paid to destination development, especially from a geographical perspective. This book analyses destination development and proposes key strategies for a positive destination development in the future in regard to sustainability, accessibility and economic prosperity. International scholars from a range of disciplines explore current issues in destination development and propose solutions that can help policy-makers prepare for future challenges. This book includes case studies from all around the globe to illustrate the diversity of destination development. This book thus offers students, colleagues from the scientific community as well as practitioners and political decision-makers numerous suggestions, considerations and decision-making aids with regard to destination development.

Although destination management is regarded as the supreme discipline in tourism management, little attention is paid to destination development, especially from a geographical perspective. This book analyses destination development and proposes key strategies for a positive destination development in the future in regard to sustainability, accessibility and economic prosperity. International scholars from a range of disciplines explore current issues in destination development and propose solutions that can help policy-makers prepare for future challenges. This book includes case studies from all around the globe to illustrate the diversity of destination development. This book thus offers students, colleagues from the scientific community as well as practitioners and political decision-makers numerous suggestions, considerations and decision-making aids with regard to destination development.

The Handbook of Accessible Tourism is a crucial resource addressing the need for accessibility in the tourism industry, offering insights, theoretical foundations, and practical strategies to make tourism more accessible. Combining conceptual and empirical work, the handbook spans various components of the tourism system, considers the experiences of people with different accessibility requirements, and covers a range of geographical settings. It identifies gaps in current knowledge and provides recommendations for future research and innovation, encouraging continuous improvement in accessible tourism. Featuring 35 chapters, the handbook is organised into three parts: Foundations of accessible tourism: explores the evolution of accessible tourism; integrates concepts like leisure constraints theory; covers institutional frameworks, sustainability, information and communications, functionality, disability mobilities, support for carers and friends, and human-animal relations. Accessible destinations and tourism experiences: examines practical aspects of making tourism accessible, emphasising interdisciplinary collaboration, stakeholder engagement, and universal design; includes case studies highlighting challenges, opportunities, and the role of technology. Designing for accessibility: focuses on making tourism accessible through universal design, transition design, cognitive work analysis, service design, technology, and stakeholder collaboration; addresses the needs of different groups, specific tourism sectors, and the importance of education and training. Crucial resource addressing the need for accessibility in the tourism industry Offers insights, theoretical foundations, and practical strategies to make tourism more accessible Combines conceptual and empirical work that spans various components of the tourism system Considers the experiences of people with different accessibility requirements, and covers a range of geographical settings Includes case studies highlighting challenges, opportunities, and the role of technology Identifies gaps in current knowledge and provides recommendations for future research and innovation, encouraging continuous improvement in accessible tourism

The Handbook of Accessible Tourism is a crucial resource addressing the need for accessibility in the tourism industry, offering insights, theoretical foundations, and practical strategies to make tourism more accessible. Combining conceptual and empirical work, the handbook spans various components of the tourism system, considers the experiences of people with different accessibility requirements, and covers a range of geographical settings. It identifies gaps in current knowledge and provides recommendations for future research and innovation, encouraging continuous improvement in accessible tourism. Featuring 35 chapters, the handbook is organised into three parts: Foundations of accessible tourism: explores the evolution of accessible tourism; integrates concepts like leisure constraints theory; covers institutional frameworks, sustainability, information and communications, functionality, disability mobilities, support for carers and friends, and human-animal relations. Accessible destinations and tourism experiences: examines practical aspects of making tourism accessible, emphasising interdisciplinary collaboration, stakeholder engagement, and universal design; includes case studies highlighting challenges, opportunities, and the role of technology. Designing for accessibility: focuses on making tourism accessible through universal design, transition design, cognitive work analysis, service design, technology, and stakeholder collaboration; addresses the needs of different groups, specific tourism sectors, and the importance of education and training. Crucial resource addressing the need for accessibility in the tourism industry Offers insights, theoretical foundations, and practical strategies to make tourism more accessible Combines conceptual and empirical work that spans various components of the tourism system Considers the experiences of people with different accessibility requirements, and covers a range of geographical settings Includes case studies highlighting challenges, opportunities, and the role of technology Identifies gaps in current knowledge and provides recommendations for future research and innovation, encouraging continuous improvement in accessible tourism

The Handbook of Accessible Tourism is a crucial resource addressing the need for accessibility in the tourism industry, offering insights, theoretical foundations, and practical strategies to make tourism more accessible. Combining conceptual and empirical work, the handbook spans various components of the tourism system, considers the experiences of people with different accessibility requirements, and covers a range of geographical settings. It identifies gaps in current knowledge and provides recommendations for future research and innovation, encouraging continuous improvement in accessible tourism. Featuring 35 chapters, the handbook is organised into three parts: Foundations of accessible tourism: explores the evolution of accessible tourism; integrates concepts like leisure constraints theory; covers institutional frameworks, sustainability, information and communications, functionality, disability mobilities, support for carers and friends, and human-animal relations. Accessible destinations and tourism experiences: examines practical aspects of making tourism accessible, emphasising interdisciplinary collaboration, stakeholder engagement, and universal design; includes case studies highlighting challenges, opportunities, and the role of technology. Designing for accessibility: focuses on making tourism accessible through universal design, transition design, cognitive work analysis, service design, technology, and stakeholder collaboration; addresses the needs of different groups, specific tourism sectors, and the importance of education and training. Crucial resource addressing the need for accessibility in the tourism industry Offers insights, theoretical foundations, and practical strategies to make tourism more accessible Combines conceptual and empirical work that spans various components of the tourism system Considers the experiences of people with different accessibility requirements, and covers a range of geographical settings Includes case studies highlighting challenges, opportunities, and the role of technology Identifies gaps in current knowledge and provides recommendations for future research and innovation, encouraging continuous improvement in accessible tourism

In über 30 Handelsunternehmen wurden Maßnahmen und Techniken zur Einführung und Umsetzung eines umfassenden Qualitätsmanagementsystems erprobt und die Erfahrungen in diesem Leitfaden zusammengefaßt. Das betrifft Methoden zur Analyse des Ist-Zustandes, die Formulierung des Soll-Zustandes hinsichtlich Qualitätspolitik und -zielen, Führungsaufgaben und -inhalten, den Aufbau qualitätsfördernder Strukturen, die Bereitstellung von Ressourcen und Mitarbeiterpotentialen, die Darstellung der Leistung nach innen und außen, die Beschaffung und Auftragsabwicklung, die Erfassung und Einflußnahme auf die Kunden- und Mitarbeiterzufriedenheit sowie die Geschäftsergebnisse.

In über 30 Handelsunternehmen wurden Maßnahmen und Techniken zur Einführung und Umsetzung eines umfassenden Qualitätsmanagementsystems erprobt und die Erfahrungen in diesem Leitfaden zusammengefaßt. Das betrifft Methoden zur Analyse des Ist-Zustandes, die Formulierung des Soll-Zustandes hinsichtlich Qualitätspolitik und -zielen, Führungsaufgaben und -inhalten, den Aufbau qualitätsfördernder Strukturen, die Bereitstellung von Ressourcen und Mitarbeiterpotentialen, die Darstellung der Leistung nach innen und außen, die Beschaffung und Auftragsabwicklung, die Erfassung und Einflußnahme auf die Kunden- und Mitarbeiterzufriedenheit sowie die Geschäftsergebnisse.