María José Canel – författare
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9 produkter
9 produkter
Public Sector Communication
Closing Gaps Between Citizens and Public Organizations
Häftad, Engelska, 2018
432 kr
Skickas inom 5-8 vardagar
A comprehensive guide to future-proofing public sector communication and increasing citizen satisfactionHow to communicate with the citizens of the future? Why does public sector communication often fail? Public Sector Communication combines practical examples from around the world with the latest theoretical insights to show how communication can help bridge gaps that exist between public sector organizations and the individual citizens they serve. The authors—two experts in the field with experience from the public sector—explain how public entities, be they cities, governments, foundations, agencies, authorities, municipalities, regulators, military, or government monopolies and state owned businesses can build their intangible assets to future-proof themselves in a volatile environment.The book examines how the recent digitalization has increased citizen expectations and why one-way communication leaves public sector organizations fragile. To explain how to make public sector communication antifragile, the authors map contributions from a wide variety of fields combined with illustrative examples from around the world. The authors propose a research-based framework of different intangible assets that can directly improve communication in the public sector.This important resource: Helps explain the sector-specific conditions and why communication is often challenging in the public sectorSummarizes all relevant literature on the topic across disciplines and includes the most popular management ideals of the recent decadesExplores how public sector organizations can increase citizen satisfaction with effective communicationPresents new approaches to both the study and practice of communication in the public sector Provides international examples of successful public sector communication Offers realistic guides to building intangible assets in practiceWritten for advanced undergraduate and graduate students, as well as public managers and leaders, Public Sector Communication offers an illustrative, research-based guide to improving communication and engaging citizens of today and the future.
Public Sector Communication
Closing Gaps Between Citizens and Public Organizations
Inbunden, Engelska, 2018
1 136 kr
Skickas inom 5-8 vardagar
A comprehensive guide to future-proofing public sector communication and increasing citizen satisfactionHow to communicate with the citizens of the future? Why does public sector communication often fail? Public Sector Communication combines practical examples from around the world with the latest theoretical insights to show how communication can help bridge gaps that exist between public sector organizations and the individual citizens they serve. The authors—two experts in the field with experience from the public sector—explain how public entities, be they cities, governments, foundations, agencies, authorities, municipalities, regulators, military, or government monopolies and state owned businesses can build their intangible assets to future-proof themselves in a volatile environment.The book examines how the recent digitalization has increased citizen expectations and why one-way communication leaves public sector organizations fragile. To explain how to make public sector communication antifragile, the authors map contributions from a wide variety of fields combined with illustrative examples from around the world. The authors propose a research-based framework of different intangible assets that can directly improve communication in the public sector.This important resource: Helps explain the sector-specific conditions and why communication is often challenging in the public sectorSummarizes all relevant literature on the topic across disciplines and includes the most popular management ideals of the recent decadesExplores how public sector organizations can increase citizen satisfaction with effective communicationPresents new approaches to both the study and practice of communication in the public sector Provides international examples of successful public sector communication Offers realistic guides to building intangible assets in practiceWritten for advanced undergraduate and graduate students, as well as public managers and leaders, Public Sector Communication offers an illustrative, research-based guide to improving communication and engaging citizens of today and the future.
2 223 kr
Skickas inom 5-8 vardagar
A multidisciplinary collection on global public entity strategic communicationResearch into public sector communication investigates the interaction between public and governmental entities and citizens within their sphere of influence. Today’s public sector organizations are operating in environments where people receive their information from multiple sources. Although modern research demonstrates the immense impact public entities have on democracy and societal welfare, communication in this context is often overlooked. Public sector organizations need to develop “communicative intelligence” in balancing their institutional agendas and aims of public engagement. The Handbook of Public Sector Communication is the first comprehensive volume to explore the field. This timely, innovative volume examines the societal role, environment, goals, practices, and development of public sector strategic communication.International in scope, this handbook describes and analyzes the contexts, policies, issues, and questions that shape public sector communication. An interdisciplinary team of leading experts discusses diverse subjects of rising importance to public sector, government, and political communication. Topics include social exchange relationships, crisis communication, citizen expectations, measuring and evaluating media, diversity and inclusion, and more. Providing current research and global perspectives, this important resource: Addresses the questions public sector communicators face todaySummarizes the current state of public sector communication worldwideClarifies contemporary trends and practices including mediatization, citizen engagement, and change and expectation managementAddresses global challenges and crises such as corruption and bureaucratic roadblocksProvides a framework for measuring communication effectivenessRequiring minimal prior knowledge of the field, The Handbook of Public Sector Communication is a valuable tool for academics, students, and practitioners in areas of public administration, public management, political communication, strategic and organizational communication, and related fields such as political science, sociology, marketing, journalism, and globalization studies.
487 kr
Kommande
A multidisciplinary collection on global public entity strategic communicationResearch into public sector communication investigates the interaction between public and governmental entities and citizens within their sphere of influence. Today’s public sector organizations are operating in environments where people receive their information from multiple sources. Although modern research demonstrates the immense impact public entities have on democracy and societal welfare, communication in this context is often overlooked. Public sector organizations need to develop “communicative intelligence” in balancing their institutional agendas and aims of public engagement. The Handbook of Public Sector Communication is the first comprehensive volume to explore the field. This timely, innovative volume examines the societal role, environment, goals, practices, and development of public sector strategic communication.International in scope, this handbook describes and analyzes the contexts, policies, issues, and questions that shape public sector communication. An interdisciplinary team of leading experts discusses diverse subjects of rising importance to public sector, government, and political communication. Topics include social exchange relationships, crisis communication, citizen expectations, measuring and evaluating media, diversity and inclusion, and more. Providing current research and global perspectives, this important resource: Addresses the questions public sector communicators face todaySummarizes the current state of public sector communication worldwideClarifies contemporary trends and practices including mediatization, citizen engagement, and change and expectation managementAddresses global challenges and crises such as corruption and bureaucratic roadblocksProvides a framework for measuring communication effectivenessRequiring minimal prior knowledge of the field, The Handbook of Public Sector Communication is a valuable tool for academics, students, and practitioners in areas of public administration, public management, political communication, strategic and organizational communication, and related fields such as political science, sociology, marketing, journalism, and globalization studies.
Morality Tales
Political Scandals and Journalism in Britain and Spain in the 1990s
Inbunden, Engelska, 2008
629 kr
Skickas inom 10-15 vardagar
Taking political scandal as the entry point, this book presents a study of comparative political communication. It explores themes such as how and why journalists construct their scandal stories, what kind of narratives were told, the impact of political scandal, and what, if anything, this tells readers about the putative power of the press.
Morality Tales
Political Scandals and Journalism in Britain and Spain in the 1990s
Häftad, Engelska, 2006
278 kr
Skickas inom 10-15 vardagar
Taking political scandal as the entry point, this book presents a study of comparative political communication. It explores themes such as how and why journalists construct their scandal stories, what kind of narratives were told, the impact of political scandal, and what, if anything, this tells readers about the putative power of the press.
479 kr
Skickas inom 10-15 vardagar
This book is available as open access through the Bloomsbury Open Access programme and is available on www.bloomsburycollections.com.Government communication is a curiously neglected area of discursive analysis. No considered examination of the subject exists which provides either an account of the contemporary governmental landscape or an explanation of the common and divergent themes on both a domestic and international basis. This volume aims to fill that gap, providing a concise and illuminating case-study based review of government communication. It will be divided into three sections to reflect differences in both geography and political allegiances, scrutinizing continental Europe, Anglo-American traditions and newly emerging democracies. Offering a global and thematic account, it is an indispensable resource for all students of political communication.
1 762 kr
Skickas inom 10-15 vardagar
This book is available as open access through the Bloomsbury Open Access programme and is available on www.bloomsburycollections.com.Government communication is a curiously neglected area of discursive analysis. No considered examination of the subject exists which provides either an account of the contemporary governmental landscape or an explanation of the common and divergent themes on both a domestic and international basis. This volume aims to fill that gap, providing a concise and illuminating case-study based review of government communication. It will be divided into three sections to reflect differences in both geography and political allegiances, scrutinizing continental Europe, Anglo-American traditions and newly emerging democracies. Offering a global and thematic account, it is an indispensable resource for all students of political communication.
Building Collaborative Governance in Times of Uncertainty
Pracademic Lessons from the Basque Gipuzkoa Province
Häftad, Engelska, 2023
385 kr
Skickas inom 5-8 vardagar
Democratic societies are being challenged to look for new ways of doing politics that involve different stakeholders, particularly citizens. This book looks at public authorities' attempts to put society at the core of public policies in the form of collaborative governance. It provides a full account of a major case from the provincial council of Gipuzkoa (Basque Country, Spain): 150 projects, more than 900 organisations, and 50.000 participants and beneficiaries. 'Pracademic' lessons learned derive from the interaction among 50 practitioners engaged in the day-to-day practice of the case and scholars from different countries. Topics included relate to major challenges that collaborative governance reforms are facing across the world: structures, institutionalisation, relationships, leadership, accountability, innovation, experimentation, communication, intangible resources, trust, and assessment of outcomes (particularly in terms of Sustainable Development Goals or SDGs. Ultimately, issues of democracy arise from a case covering a comprehensive list of policies: health, employment, elderly care, energy, cybersecurity, electromobility, artificial intelligence, immigration, education, social equity, and culture. This book is intended for students, professionals and scholars interested in fostering the study and practice of democracy.Free ebook available at OAPEN Library, JSTOR, Project Muse, and Open Research LibraryContributors: Luis F. Aguilar (National Researcher Emeritus, Mexico), Stephen Ansolabehere (Harvard University), Ander Arzelus (Diputacion Foral de Gipuzkoa), Unai Andueza (Diputacion Foral de Gipuzkoa), Ainhoa Arrona (Deusto Foundation), Xabier Barandiaran (Provincial Council of Gipuzkoa), Carmine Bianchi (University of Palermo), Geert Bouckaert (KU Leuven), Ander Caballero (Harvard University), Maria Jose Canel (University Complutense Madrid), Andoni Eizaguirre (Mondragon University), Olatz Errazkin (Diputacion Foral de Gipuzkoa), Gorka Espiau (University of the Basque Country), Naiara Goia (Diputacion Foral de Gipuzkoa), Asier Lakidain (University of the Basque Country), Miren Larrea (Deusto Foundation), Javier Lezaun (Oxford University), Peter Loge (The George Washington University), Vilma Luoma-aho (Jyvaskyla University School of Business and Economics), Ion Munoa (University of Deusto), Anne Murphy (Lancaster University), Tina Nabatchi (Syracuse University Maxwell School of Citizenship and Public Affairs), Adil Najim (Boston University), Markel Olano (Diputacion Foral de Gipuzkoa), Sonia Ospina (New York University), Elena Oyon (strategic thinker, doer and facilitator), Egoitz Pomares (University of the Basque Country), Eva Sorensen (Roskilde University), Fernando Tapia (University of the Basque Country), Jacob Torfing (Roskilde University), Alfonso Unceta (University of the Basque Country), Gregg G. Van Ryzin (Rutgers University-Newark), Sebastian Zurutuza (Provincial Council of Gipuzkoa)