Martin C. Euwema – författare

This textbook explores the complex nature of conflict and provides concrete tools for how it can be managed. Martin Euwema and Ellen Giebels highlight the importance of effective analysis to conflict management, developing novel frameworks for understanding the structure and process of interpersonal conflict. Specially designed for practical use, the textbook integrates theories and models of conflict with cutting-edge practical research and outlines the diverse skills and strategies necessary for competent conflict management.Key Features:Presents six different perspectives used to analyse conflictAll chapters conclude with group exercises tailored to training settingsIntroduces the 7-I model, combining conflict analysis and the identification of specific angles for interventionExtensive reflection exercises and quiz questions throughout to aid development of conflict management skillsChapters dedicated to key practical competencies including mediation, negotiation, and responding to violence and aggressionConflict Management and Mediationis an essential guide for both undergraduate and postgraduate students in business and management, psychology, and human resource sciences. It is also an important resource for professional mediators, negotiators and trainers seeking a deeper understanding of effective conflict resolution.

This textbook explores the complex nature of conflict and provides concrete tools for how it can be managed. Martin Euwema and Ellen Giebels highlight the importance of effective analysis to conflict management, developing novel frameworks for understanding the structure and process of interpersonal conflict. Specially designed for practical use, the textbook integrates theories and models of conflict with cutting-edge practical research and outlines the diverse skills and strategies necessary for competent conflict management.Key Features:Presents six different perspectives used to analyse conflictAll chapters conclude with group exercises tailored to training settingsIntroduces the 7-I model, combining conflict analysis and the identification of specific angles for interventionExtensive reflection exercises and quiz questions throughout to aid development of conflict management skillsChapters dedicated to key practical competencies including mediation, negotiation, and responding to violence and aggressionConflict Management and Mediationis an essential guide for both undergraduate and postgraduate students in business and management, psychology, and human resource sciences. It is also an important resource for professional mediators, negotiators and trainers seeking a deeper understanding of effective conflict resolution.

This book presents Social Dialogue as a social innovation strategy for managing diversity at any step of the human resource circle. It showcases empirical research on how to improve open dialogue and constructive negotiations between management, trade unions and employee representatives using multi-disciplinary perspectives from psychology, business, law, gender studies, sociology and management. This book delivers the latest research to promote a change of attitudes, behaviors and competences on diversity and social inclusion, and develop effective organizational responses in terms of policies and procedural aspects to improve inclusion of vulnerable groups at work. The authors and editors explain effective development tools for an inclusive workplace through Social Dialogue, showing that it is possible to achieve this by integrating values, policies and practices at organizational level. The diversity of contributions from different organizational contexts, countries and cultures results in this being a valuable book for a wide range of scientists, researchers, students and human resource managers as they seek to shape inclusive workplaces through Social Dialogue.

This book presents Social Dialogue as a social innovation strategy for managing diversity at any step of the human resource circle.