Now, for the first time ever, the time-tested, proven techniques perfected by the world-famous Dale Carnegie® sales training program are available in book form. The two crucial questions most often asked by salespeople are: "How can I close more sales?" and "What can I do to reduce objections?" The answer to both questions is the same: You learn to sell from a buyer's point of view. Global markets, increased technology, information overload, corporate mergers, and complex products and services have combined to make the buying/selling process more complicated than ever. Salespeople must understand and balance these factors to survive amid a broad spectrum of competition. Moreover, a lot of what the typical old-time salesperson did as recently as ten years ago is now done by e-commerce. The new sales professional has to capture and maintain customers by taking a consultative approach and learning to unearth the four pieces of information critical to buyers, none of which e-commerce alone can yield. The Sales Advantage will enable any salesperson to develop long-term customer relationships and help make those customers more successful—a key competitive advantage. The book includes specific advice for each stage of the eleven-stage selling process, such as:• How to find prospects from both existing and new accounts• The importance of doing research before approaching potential customers• How to determine customers' needs, such as their primary interest (what they want), buying criteria (requirements of the sale), and dominant buying motive (why they want it)• How to reach the decision makers• How to sell beyond questions of price The cutting-edge sales techniques in this book are based on interviews accumulated from the sales experiences of professionals in North America, Europe, Latin America, and Asia. This book, containing more than one hundred examples from successful salespeople representing a wide variety of products and services from around the world, provides practical advice in each chapter to turn real-world challenges into new opportunities. The Sales Advantage is a proven, logical, step-by-step guide from the most recognized name in sales training. It will create mutually beneficial results for salespeople and customers alike.

Now, for the first time ever, the time-tested, proven techniques perfected by the world-famous Dale Carnegie® sales training program are available in book form. The two crucial questions most often asked by salespeople are: "How can I close more sales?" and "What can I do to reduce objections?" The answer to both questions is the same: You learn to sell from a buyer''s point of view. Global markets, increased technology, information overload, corporate mergers, and complex products and services have combined to make the buying/selling process more complicated than ever. Salespeople must understand and balance these factors to survive amid a broad spectrum of competition. Moreover, a lot of what the typical old-time salesperson did as recently as ten years ago is now done by e-commerce. The new sales professional has to capture and maintain customers by taking a consultative approach and learning to unearth the four pieces of information critical to buyers, none of which e-commerce alone can yield. The Sales Advantage will enable any salesperson to develop long-term customer relationships and help make those customers more successful—a key competitive advantage. The book includes specific advice for each stage of the eleven-stage selling process, such as: • How to find prospects from both existing and new accounts • The importance of doing research before approaching potential customers • How to determine customers'' needs, such as their primary interest (what they want), buying criteria (requirements of the sale), and dominant buying motive (why they want it) • How to reach the decision makers • How to sell beyond questions of price The cutting-edge sales techniques in this book are based on interviews accumulated from the sales experiences of professionals in North America, Europe, Latin America, and Asia. This book, containing more than one hundred examples from successful salespeople representing a wide variety of products and services from around the world, provides practical advice in each chapter to turn real-world challenges into new opportunities. The Sales Advantage is a proven, logical, step-by-step guide from the most recognized name in sales training. It will create mutually beneficial results for salespeople and customers alike.

Now, for the first time ever, the time-tested, proven techniques perfected by the world-famous Dale Carnegie® sales training program are available in book form. The two crucial questions most often asked by salespeople are: "How can I close more sales?" and "What can I do to reduce objections?" The answer to both questions is the same: You learn to sell from a buyer''s point of view. Global markets, increased technology, information overload, corporate mergers, and complex products and services have combined to make the buying/selling process more complicated than ever. Salespeople must understand and balance these factors to survive amid a broad spectrum of competition. Moreover, a lot of what the typical old-time salesperson did as recently as ten years ago is now done by e-commerce. The new sales professional has to capture and maintain customers by taking a consultative approach and learning to unearth the four pieces of information critical to buyers, none of which e-commerce alone can yield. The Sales Advantage will enable any salesperson to develop long-term customer relationships and help make those customers more successful -- a key competitive advantage. The book includes specific advice for each stage of the eleven-stage selling process, such as:How to find prospects from both existing and new accountsThe importance of doing research before approaching potential customersHow to determine customers'' needs, such as their primary interest (what they want), buying criteria (requirements of the sale), and dominant buying motive (why they want it)How to reach the decision makersHow to sell beyond questions of priceThe cutting-edge sales techniques in this book are based on interviews accumulated from the sales experiences of professionals in North America, Europe, Latin America, and Asia. This book, containing more than one hundred examples from successful salespeople representing a wide variety of products and services from around the world, provides practical advice in each chapter to turn real-world challenges into new opportunities. The Sales Advantage is a proven, logical, step-by-step guide from the most recognized name in sales training. It will create mutually beneficial results for salespeople and customers alike.Dale Carnegie and Associates, Inc, has produced three giant international bestsellers -- How to Win Friends and Influence People, How to Stop Worrying and Start Living, and How to Enjoy Your Life and Your Job -- with more than thirty million copies sold to date. Their most recent bestseller is The Leader in You. More than twenty-five hundred people around the world enroll in Dale Carnegie courses each week, adding to the five million people who have graduated from the world-famous self-improvement and training programs.

Take Command offers powerful tools and time-tested methods to help you take charge of your thoughts, relationships and future. A successful life starts with the self. How do we use the power of mindset to deal with stress and anxiety, gain perspective on negative emotions, and build resilience? Once we understand our inner lives, how do we create enriching, rewarding, and enduring relationships? How do we deal with difficult people and manage conflict? After mastering our thoughts and relationships, how do we live courageously and bring out the best in ourselves and other people?For more than one hundred years, the wisdom of Dale Carnegie has provided millions of people around the world with richer, more fulfilling relationships and a happier way of life. Now, Take Command combines decades of Dale Carnegie’s award-winning training into a master text that tells you everything you need to know about the art of human relations. Based on expert research and interviews with more than a hundred high-performing leaders, this book gives you the strategies you need to unlock your full potential and create the life you want.

Take Command offers powerful tools and time-tested methods to help you take charge of your thoughts, relationships and future. A successful life starts with the self. How do we use the power of mindset to deal with stress and anxiety, gain perspective on negative emotions, and build resilience? Once we understand our inner lives, how do we create enriching, rewarding, and enduring relationships? How do we deal with difficult people and manage conflict? After mastering our thoughts and relationships, how do we live courageously and bring out the best in ourselves and other people?For more than one hundred years, the wisdom of Dale Carnegie has provided millions of people around the world with richer, more fulfilling relationships and a happier way of life. Now, Take Command combines decades of Dale Carnegie’s award-winning training into a master text that tells you everything you need to know about the art of human relations. Based on expert research and interviews with more than a hundred high-performing leaders, this book gives you the strategies you need to unlock your full potential and create the life you want.

Take Command offers powerful tools and time-tested methods to help you take charge of your thoughts, relationships and future. A successful life starts with the self. How do we use the power of mindset to deal with stress and anxiety, gain perspective on negative emotions, and build resilience? Once we understand our inner lives, how do we create enriching, rewarding, and enduring relationships? How do we deal with difficult people and manage conflict? After mastering our thoughts and relationships, how do we live courageously and bring out the best in ourselves and other people? For more than one hundred years, the wisdom of Dale Carnegie has provided millions of people around the world with richer, more fulfilling relationships and a happier way of life. Now, Take Command combines decades of Dale Carnegie''s award-winning training into a master text that tells you everything you need to know about the art of human relations. Based on expert research and interviews with more than a hundred high-performing leaders, this book gives you the strategies you need to unlock your full potential and create the life you want.

Take command of your future with this “powerful and practical” (Dr. Marshall Goldsmith, New York Times bestselling author of The Earned Life) book from the experts who brought you How to Win Friends and Influence People.Take Command offers powerful tools and time-tested methods to help you live an intentional life by transforming how you approach your thoughts, emotions, relationships, and future. Filled with stories of everyday people and based on expert research and interviews with more than a hundred high-performing leaders, Take Command is a “must-read” (Alan Mulally, former CEO of Ford and Boeing) that gives you the strategies you need to unlock your full potential and create the life you want. Written by Joe Hart (CEO) and Michael Crom (Board Member) of Dale Carnegie & Associates, Take Command is an “insightful” (Dave Winfield, MLB Hall of Famer and New York Times bestselling author) manual for personal development that will help anyone, at any age. It is structured around questions geared to encourage self-reflection, such as: -How do we use the power of mindset to deal with stress and anxiety, gain perspective on negative emotions, and build resilience? -Once we understand our inner lives, how do we create enriching, rewarding, and enduring relationships? -How do we deal with difficult people and manage conflict? -After mastering our thoughts and relationships, how do we live courageously and intentionally to build a vision that will bring out the best in ourselves and other people? For more than one hundred years, the wisdom of Dale Carnegie’s How to Win Friends and Influence People has provided people around the world with richer, more fulfilling relationships and a happier way of life. Now, Take Command combines decades of Dale Carnegie’s award-winning training and timeless principles—ones that have transformed the personal and professional lives of millions—into a master text that tells you everything you need to know about the art of human relations.

Take command of your future with this “powerful and practical” (Dr. Marshall Goldsmith, New York Times bestselling author of The Earned Life) book from the experts who brought you How to Win Friends and Influence People.Take Command offers powerful tools and time-tested methods to help you live an intentional life by transforming how you approach your thoughts, emotions, relationships, and future. Filled with stories of everyday people and based on expert research and interviews with more than a hundred high-performing leaders, Take Command is a “must-read” (Alan Mulally, former CEO of Ford and Boeing) that gives you the strategies you need to unlock your full potential and create the life you want. Written by Joe Hart (CEO) and Michael Crom (Board Member) of Dale Carnegie & Associates, Take Command is an “insightful” (Dave Winfield, MLB Hall of Famer and New York Times bestselling author) manual for personal development that will help anyone, at any age. It is structured around questions geared to encourage self-reflection, such as: -How do we use the power of mindset to deal with stress and anxiety, gain perspective on negative emotions, and build resilience? -Once we understand our inner lives, how do we create enriching, rewarding, and enduring relationships? -How do we deal with difficult people and manage conflict? -After mastering our thoughts and relationships, how do we live courageously and intentionally to build a vision that will bring out the best in ourselves and other people? For more than one hundred years, the wisdom of Dale Carnegie’s How to Win Friends and Influence People has provided people around the world with richer, more fulfilling relationships and a happier way of life. Now, Take Command combines decades of Dale Carnegie’s award-winning training and timeless principles—ones that have transformed the personal and professional lives of millions—into a master text that tells you everything you need to know about the art of human relations.

Now, for the first time ever, the time-tested, proven techniques perfected by the world-famous Dale Carnegie® sales training program are available in book form. The two crucial questions most often asked by salespeople are: "How can I close more sales?" and "What can I do to reduce objections?" The answer to both questions is the same: You learn to sell from a buyer's point of view. Global markets, increased technology, information overload, corporate mergers, and complex products and services have combined to make the buying/selling process more complicated than ever. Salespeople must understand and balance these factors to survive amid a broad spectrum of competition. Moreover, a lot of what the typical old-time salesperson did as recently as ten years ago is now done by e-commerce. The new sales professional has to capture and maintain customers by taking a consultative approach and learning to unearth the four pieces of information critical to buyers, none of which e-commerce alone can yield. The Sales Advantage will enable any salesperson to develop long-term customer relationships and help make those customers more successful—a key competitive advantage. The book includes specific advice for each stage of the eleven-stage selling process, such as:• How to find prospects from both existing and new accounts• The importance of doing research before approaching potential customers• How to determine customers' needs, such as their primary interest (what they want), buying criteria (requirements of the sale), and dominant buying motive (why they want it)• How to reach the decision makers• How to sell beyond questions of price The cutting-edge sales techniques in this book are based on interviews accumulated from the sales experiences of professionals in North America, Europe, Latin America, and Asia. This book, containing more than one hundred examples from successful salespeople representing a wide variety of products and services from around the world, provides practical advice in each chapter to turn real-world challenges into new opportunities. The Sales Advantage is a proven, logical, step-by-step guide from the most recognized name in sales training. It will create mutually beneficial results for salespeople and customers alike.

Now, for the first time ever, the time-tested, proven techniques perfected by the world-famous Dale Carnegie® sales training program are available in book form. The two crucial questions most often asked by salespeople are: "How can I close more sales?" and "What can I do to reduce objections?" The answer to both questions is the same: You learn to sell from a buyer''s point of view. Global markets, increased technology, information overload, corporate mergers, and complex products and services have combined to make the buying/selling process more complicated than ever. Salespeople must understand and balance these factors to survive amid a broad spectrum of competition. Moreover, a lot of what the typical old-time salesperson did as recently as ten years ago is now done by e-commerce. The new sales professional has to capture and maintain customers by taking a consultative approach and learning to unearth the four pieces of information critical to buyers, none of which e-commerce alone can yield. The Sales Advantage will enable any salesperson to develop long-term customer relationships and help make those customers more successful—a key competitive advantage. The book includes specific advice for each stage of the eleven-stage selling process, such as: • How to find prospects from both existing and new accounts • The importance of doing research before approaching potential customers • How to determine customers'' needs, such as their primary interest (what they want), buying criteria (requirements of the sale), and dominant buying motive (why they want it) • How to reach the decision makers • How to sell beyond questions of price The cutting-edge sales techniques in this book are based on interviews accumulated from the sales experiences of professionals in North America, Europe, Latin America, and Asia. This book, containing more than one hundred examples from successful salespeople representing a wide variety of products and services from around the world, provides practical advice in each chapter to turn real-world challenges into new opportunities. The Sales Advantage is a proven, logical, step-by-step guide from the most recognized name in sales training. It will create mutually beneficial results for salespeople and customers alike.

Now, for the first time ever, the time-tested, proven techniques perfected by the world-famous Dale Carnegie® sales training program are available in book form. The two crucial questions most often asked by salespeople are: "How can I close more sales?" and "What can I do to reduce objections?" The answer to both questions is the same: You learn to sell from a buyer''s point of view. Global markets, increased technology, information overload, corporate mergers, and complex products and services have combined to make the buying/selling process more complicated than ever. Salespeople must understand and balance these factors to survive amid a broad spectrum of competition. Moreover, a lot of what the typical old-time salesperson did as recently as ten years ago is now done by e-commerce. The new sales professional has to capture and maintain customers by taking a consultative approach and learning to unearth the four pieces of information critical to buyers, none of which e-commerce alone can yield. The Sales Advantage will enable any salesperson to develop long-term customer relationships and help make those customers more successful -- a key competitive advantage. The book includes specific advice for each stage of the eleven-stage selling process, such as:How to find prospects from both existing and new accountsThe importance of doing research before approaching potential customersHow to determine customers'' needs, such as their primary interest (what they want), buying criteria (requirements of the sale), and dominant buying motive (why they want it)How to reach the decision makersHow to sell beyond questions of priceThe cutting-edge sales techniques in this book are based on interviews accumulated from the sales experiences of professionals in North America, Europe, Latin America, and Asia. This book, containing more than one hundred examples from successful salespeople representing a wide variety of products and services from around the world, provides practical advice in each chapter to turn real-world challenges into new opportunities. The Sales Advantage is a proven, logical, step-by-step guide from the most recognized name in sales training. It will create mutually beneficial results for salespeople and customers alike.Dale Carnegie and Associates, Inc, has produced three giant international bestsellers -- How to Win Friends and Influence People, How to Stop Worrying and Start Living, and How to Enjoy Your Life and Your Job -- with more than thirty million copies sold to date. Their most recent bestseller is The Leader in You. More than twenty-five hundred people around the world enroll in Dale Carnegie courses each week, adding to the five million people who have graduated from the world-famous self-improvement and training programs.

Take Command offers powerful tools and time-tested methods to help you take charge of your thoughts, relationships and future. A successful life starts with the self. How do we use the power of mindset to deal with stress and anxiety, gain perspective on negative emotions, and build resilience? Once we understand our inner lives, how do we create enriching, rewarding, and enduring relationships? How do we deal with difficult people and manage conflict? After mastering our thoughts and relationships, how do we live courageously and bring out the best in ourselves and other people?For more than one hundred years, the wisdom of Dale Carnegie has provided millions of people around the world with richer, more fulfilling relationships and a happier way of life. Now, Take Command combines decades of Dale Carnegie’s award-winning training into a master text that tells you everything you need to know about the art of human relations. Based on expert research and interviews with more than a hundred high-performing leaders, this book gives you the strategies you need to unlock your full potential and create the life you want.

Take Command offers powerful tools and time-tested methods to help you take charge of your thoughts, relationships and future. A successful life starts with the self. How do we use the power of mindset to deal with stress and anxiety, gain perspective on negative emotions, and build resilience? Once we understand our inner lives, how do we create enriching, rewarding, and enduring relationships? How do we deal with difficult people and manage conflict? After mastering our thoughts and relationships, how do we live courageously and bring out the best in ourselves and other people?For more than one hundred years, the wisdom of Dale Carnegie has provided millions of people around the world with richer, more fulfilling relationships and a happier way of life. Now, Take Command combines decades of Dale Carnegie’s award-winning training into a master text that tells you everything you need to know about the art of human relations. Based on expert research and interviews with more than a hundred high-performing leaders, this book gives you the strategies you need to unlock your full potential and create the life you want.

Take Command offers powerful tools and time-tested methods to help you take charge of your thoughts, relationships and future. A successful life starts with the self. How do we use the power of mindset to deal with stress and anxiety, gain perspective on negative emotions, and build resilience? Once we understand our inner lives, how do we create enriching, rewarding, and enduring relationships? How do we deal with difficult people and manage conflict? After mastering our thoughts and relationships, how do we live courageously and bring out the best in ourselves and other people? For more than one hundred years, the wisdom of Dale Carnegie has provided millions of people around the world with richer, more fulfilling relationships and a happier way of life. Now, Take Command combines decades of Dale Carnegie''s award-winning training into a master text that tells you everything you need to know about the art of human relations. Based on expert research and interviews with more than a hundred high-performing leaders, this book gives you the strategies you need to unlock your full potential and create the life you want.

Take command of your future with this “powerful and practical” (Dr. Marshall Goldsmith, New York Times bestselling author of The Earned Life) book from the experts who brought you How to Win Friends and Influence People.Take Command offers powerful tools and time-tested methods to help you live an intentional life by transforming how you approach your thoughts, emotions, relationships, and future. Filled with stories of everyday people and based on expert research and interviews with more than a hundred high-performing leaders, Take Command is a “must-read” (Alan Mulally, former CEO of Ford and Boeing) that gives you the strategies you need to unlock your full potential and create the life you want. Written by Joe Hart (CEO) and Michael Crom (Board Member) of Dale Carnegie & Associates, Take Command is an “insightful” (Dave Winfield, MLB Hall of Famer and New York Times bestselling author) manual for personal development that will help anyone, at any age. It is structured around questions geared to encourage self-reflection, such as: -How do we use the power of mindset to deal with stress and anxiety, gain perspective on negative emotions, and build resilience? -Once we understand our inner lives, how do we create enriching, rewarding, and enduring relationships? -How do we deal with difficult people and manage conflict? -After mastering our thoughts and relationships, how do we live courageously and intentionally to build a vision that will bring out the best in ourselves and other people? For more than one hundred years, the wisdom of Dale Carnegie’s How to Win Friends and Influence People has provided people around the world with richer, more fulfilling relationships and a happier way of life. Now, Take Command combines decades of Dale Carnegie’s award-winning training and timeless principles—ones that have transformed the personal and professional lives of millions—into a master text that tells you everything you need to know about the art of human relations.

Take command of your future with this “powerful and practical” (Dr. Marshall Goldsmith, New York Times bestselling author of The Earned Life) book from the experts who brought you How to Win Friends and Influence People.Take Command offers powerful tools and time-tested methods to help you live an intentional life by transforming how you approach your thoughts, emotions, relationships, and future. Filled with stories of everyday people and based on expert research and interviews with more than a hundred high-performing leaders, Take Command is a “must-read” (Alan Mulally, former CEO of Ford and Boeing) that gives you the strategies you need to unlock your full potential and create the life you want. Written by Joe Hart (CEO) and Michael Crom (Board Member) of Dale Carnegie & Associates, Take Command is an “insightful” (Dave Winfield, MLB Hall of Famer and New York Times bestselling author) manual for personal development that will help anyone, at any age. It is structured around questions geared to encourage self-reflection, such as: -How do we use the power of mindset to deal with stress and anxiety, gain perspective on negative emotions, and build resilience? -Once we understand our inner lives, how do we create enriching, rewarding, and enduring relationships? -How do we deal with difficult people and manage conflict? -After mastering our thoughts and relationships, how do we live courageously and intentionally to build a vision that will bring out the best in ourselves and other people? For more than one hundred years, the wisdom of Dale Carnegie’s How to Win Friends and Influence People has provided people around the world with richer, more fulfilling relationships and a happier way of life. Now, Take Command combines decades of Dale Carnegie’s award-winning training and timeless principles—ones that have transformed the personal and professional lives of millions—into a master text that tells you everything you need to know about the art of human relations.