Mike Halsey - Böcker
Visar alla böcker från författaren Mike Halsey. Handla med fri frakt och snabb leverans.
19 produkter
19 produkter
IT Support Handbook
A How-To Guide to Providing Effective Help and Support to IT Users
Häftad, Engelska, 2024
607 kr
Skickas inom 3-6 vardagar
Become a more effective tech professional by learning how to provide the most useful IT support for your users. You'll learn how to efficiently and effectively deal with any type of problem, including operating systems, software, and hardware. IT support is often complex, time-consuming, and expensive, but it doesn't have to be with the right processes in place.Whether you're an individual, part of an IT support team, or managing staff supporting PC users in their homes, this book will help you understand the right way to approach, troubleshoot, and isolate problems so they can be handled efficiently, with the least disruption and cost to your business. Expanded and revised for this second edition, you'll make yourself popular with your colleagues, and keep your clients and users happy and productive.New To This EditionThe world of work has changed, with remote and hybrid working now the new normal and with IT Support departments worldwide having to adapt to this new paradigm. This expanded edition highlights the skills, tools, and structures needed to support businesses of any size in the new normal. What You'll LearnManage reporting, and keep a record of issues that occurProvide effective remote support for users working from home or elsewhere in the worldUse error and system reporting in Windows to obtain high-quality, relevant informationSpot patterns in user behavior that may be causing difficult-to-diagnose problemsBe familiar with best practices to make you a better support professional Who This Book Is ForIT professionals, IT support (on-site and remote), and system administrators who manage support teams. No prior knowledge is required.
Troubleshooting and Supporting Windows 11
Creating Robust, Reliable, Sustainable, and Secure Systems
Häftad, Engelska, 2022
460 kr
Skickas inom 10-15 vardagar
Diagnose, troubleshoot and repair any type of problems on your PC from startup and file access to cloud services and the issues caused by hybrid-work. This book contains everything you need to know to keep PC systems running optimally, and to repair problems quickly and efficiently.This book provides a deep dive into the Windows OS, detailing what everything is, and how it works. You will learn about the in-built, additional, and third-party tools and utilities you can use to create reliable, robust and secure PC systems.Further, you will learn how to configure Windows 11 so as to avoid problems occurring, and how to support every type of end user, working from home, or in any part of the world, speaking any language, and taking into account other factors such as ability or personal barriers.You will discover the support tools and support ecosystem you can use to create and manage effective support tracking and remote access. Youwill discover how to get detailed events and reliability information, and how to manage update channels. You will deep dive into Windows 11 operating system and folder structure and learn app and software troubleshooting, process and service troubleshooting, network and internet troubleshooting and hardware and peripherals troubleshooting.Finally, you will learn more advanced troubleshooting techniques like security and encryption troubleshooting and using PowerShell scripting to repair problems. Further, you will also learn how to manually remove malware and ransomware, registry troubleshooting and startup and repair troubleshooting. By the end, you will know how to troubleshoot complex problems and diagnose hardware problems in a PC. You will be able to troubleshoot and repair any type of problem on a Windows 11 PC. What Will You LearnHow to support home and hybrid-workers using their own PCsUsing scripting and PowerShell to troubleshoot and repair systemsManaging networking and internet access to minimize downtimeManaging installation and troubleshoot for updates and patchesWho Is This Book ForIT Pros and system administrators who have to maintain small or large networks of connected PCs locally at their organization, or with hybrid workers.
309 kr
Skickas inom 10-15 vardagar
Windows 8 has been described by Microsoft as its ‘boldest’ Windows release ever. Beginning Windows 8 takes you through the new features and helps you get more out of the familiar to reveal the possibilities for this amazing new operating system. You will learn, with non-technical language used throughout, how to get up and running in the new Windows interface, minimize downtime, maximize productivity, and harness the features you never knew existed to take control of your computer and enjoy the peace of mind and excitement that comes with it.From tips and tweaks to easy-to-follow guides and detailed descriptions, this book takes you inside Windows 8 to discover the true power and flexibility that lies within, and guides you at your own pace through getting the very best from it.
336 kr
Skickas inom 10-15 vardagar
Windows 8 has been described by Microsoft as its ‘boldest’ Windows release ever and the 8.1 update enhances the paradigm further. Beginning Windows 8.1 takes you through the new features and helps you get more out of the familiar to reveal the fullest possibilities for this amazing new operating system. You will learn, with non-technical language used throughout, how to get up and running in the new Windows interface, minimize downtime, maximize productivity, and harness the features you never knew existed to take control of your computer and enjoy the peace of mind and excitement that comes with it.From tips and tweaks to easy-to-follow guides and detailed descriptions, this book takes you inside Windows 8.1 to discover the true power and flexibility that lies within, and guides you at your own pace through getting the very best from it.
561 kr
Skickas inom 10-15 vardagar
Whatever version of Windows you’re using--from Vista up to Windows 8.1--the registry is at the heart of your desktop experience. When something goes wrong it can seem impossible to diagnose and repair the problem, and harder still to prevent a recurrence or make the subtle changes and tweaks required to fix the problem.
339 kr
Skickas inom 10-15 vardagar
The Windows file system is large and complex, featuring not only a huge number of essential files and folders for the Windows OS, your software and hardware, but also several different underlying file systems that manage and maintain file integrity on your disks.
171 kr
Skickas inom 10-15 vardagar
With Windows 10 arriving later in 2015, many questions remain to be answered, both for businesses and home users. Will it provide the compatibility of Windows XP, and the usability of Windows 7? Will it banish forever the problems associated with Windows 8? In this book, Windows expert, author and MVP Mike Halsey answers the questions you have and details hidden and improved features that can revolutionize your security, productivity and user experience. Whether you’re an IT professional considering or planning an upgrade to your company’s PCs or a Windows enthusiast eager to find out if Microsoft has finally built a truly modern Windows experience, Windows 10 Primer has the answers to all your most important questions.
289 kr
Skickas inom 10-15 vardagar
Whatever version of Windows you’re using (including Windows 10) you’ll likely need to maintain compatibility with older software that the company must use for mission-critical operations, or older hardware that’s required for specific purposes, but you don’t want to sacrifice security for the sake of compatibility.
556 kr
Skickas inom 10-15 vardagar
Beginning Windows 10 takes you through the new features of this amazing new operating system, revealing some of its surprising capabilities, and helping you customize it to suit you. Whether you are new to Windows, or you want to get up to speed with the latest features and changes, this book has everything you need to get started.Author Mike Halsey shows you how to create an environment for school, work, and play that puts the important things at your fingertips, while combining them in ways you never thought possible. Learn how to carry your personalized Windows experience with you as part of your Microsoft account instead of having it tied to one device, while also keeping everything safe, secure and backed up, so you can enjoy peace of mind with your new PC.With the right start, your PC can become a tool that works for you, not against you, and leaves more of your time and energy free for the things that matter to you. Beginning Windows 10shows you how.What You'll LearnAbout the ins and outs of the Windows 10 interface and its new featuresHow to personalize your Windows experience to give trouble-free performanceHow to manage your Microsoft account across different devices and services in the home, at work, and on the moveHow to maximize your productivity with Windows 10How to secure and configure Windows 10 to guarantee a safe and secure experienceHow to use, hack and manipulate Windows to enable advanced customizationWho This Book Is ForBeginning Windows 10 is for people new to Windows or who want to get up to speed with the latest version. This book also can help people who already know how to perform routine tasks learn how to get more out of Windows, their computer and their time. Whether you want to get up and running with Windows 10,or want to go to the next level and learn useful ways to minimize problems, maximize performance, and optimize your overall Windows experience, this book is for you.
Windows 10 Accessibility Handbook
Supporting Windows Users with Special Visual, Auditory, Motor, and Cognitive Needs
Häftad, Engelska, 2015
227 kr
Skickas inom 10-15 vardagar
Learn everything you need to know about making Windows 10 easier to use, see, hear, touch, or read, whether you are using it yourself, setting it up for another person, teaching others about ease of use at work or in the home, or working with a variety of people with specific needs in the community.What You'll Learn:Manage accessibility in the Settings app, and make use of the Ease of Access CenterMake your keyboard and mouse easier to useMake text and windows easier to readUse text or visual alternatives for soundsUse the narrator, and control it using touch and with the keyboardUse Cortana as a smart PC assistantMake use of Windows 10 shortcut keys, and touch and trackpad gesturesUse and train the handwriting recognition featureDictate or navigate using speech recognitionWho This Book Is For:
314 kr
Skickas inom 10-15 vardagar
Make your PCs as secure as possible and limit the routes of attack and safely and completely remove all traces of malware and viruses should an infection take place.Whatever version of Windows you’re using, the threat of virus and malware infection is always a common danger. From key loggers and Trojans, intent on stealing passwords and data, to malware that can disable individual PCs or even a company network, the cost to business in downtime and loss of productivity can be enormous.What You'll Learn:Recognize malware and the problems it can causeDefend a PC against malware and virusesConfigure advanced Windows features to prevent attackIdentify types of malware and virus attackDiscover third-party tools and resources available to help remove malwareManually remove malware and viruses from a PCWho This Book Is ForIT pros, Windows expert and power users and system administrators
359 kr
Skickas inom 10-15 vardagar
Learn how to set up and configure networks to create robust connections, and how to quickly diagnose and repair problems should something go wrong. Whatever version of Windows you are using, you will need a stable Internet connection and access to your company network and its shared files and resources. When a network connection fails, it can result in an expensive loss of productivity. What You'll LearnSet up and manage different types of network connectionsUse and configure Windows TCP/IP stackDetermine the common causes of networking problems and how to avoid themTroubleshoot network connection problemsManage networking for Windows virtual machinesKeep the mobile or BYOD worker connected to your company networkWho This Book Is ForIT pros, Windows expert and power users, and system administrators
Windows 10 Productivity Handbook
Discover Expert Tips, Tricks, and Hidden Features in Windows 10
Häftad, Engelska, 2017
188 kr
Skickas inom 10-15 vardagar
Use the tricks and hidden features in this guide to become more productive with Windows 10. You will save time, achieve more, and feel in control like never before.Author Mike Halsey is a Microsoft MVP (Most Valuable Professional) awardee and technical expert. As the author of Windows 7, 8, and 10 Troubleshooting and support books and videos, he takes complex subjects and presents them in simple and straightforward ways. In this book, Mike helps solve the problems and issues that you are likely to face when you want to achieve more and get better results on your PCs.What You'll LearnGet up to speed with Windows 10Use tips and tricks to boost productivityStay organized using searchManage settings and configuration, and network connections and devicesKeep yourself and your data safe and secureMake your PC more pleasurable to useWho This Book Is ForEveryone who wants to be more efficient and effective in Windows 10, at work, school, and home
Windows 10 Troubleshooting
Learn to Troubleshoot and Repair Windows 10 Problems Like the Pros Do
Häftad, Engelska, 2021
661 kr
Skickas inom 10-15 vardagar
Troubleshoot Windows 10 the way the experts do, whatever device or form factor you are using. Focus on the problems that most commonly plague PC users and fix each one with a step-by-step approach that helps you understand the cause, solution, and tools required.Windows 10 is constantly evolving and changing and a great many aspects of the operating system, including many associated with troubleshooting and repair, have been changed, removed, replaced, or expanded since the first edition of this book was published. This new edition is updated with a dedicated chapter on using scripting tools for troubleshooting along with numerous updates on Windows device and update installation, Microsoft Sysinternals Suite, and Troubleshooting malware attacks. Additionally, there is extensive coverage of the technical diagnosis and troubleshooting tools you need from Event Viewer to Recovery Console. This book will help you discover the connections between different hardware and software in your devices, and how their bonds with external hardware, networks, and the Internet are more inter-dependent than you think. You will also learn how to support the increasing volume of home workers, and make sure they can stay online and active on PCs from your own organization or their own devices.If you are fed up with those nagging, day-to-day issues, want to avoid costly repairs, or just want to learn more about how PCs work, Windows 10 Troubleshooting is your ideal one-stop guide to the Windows 10 operating system.What You Will LearnUnderstand your PC’s ecosystem and how to connect the dots, so you can successfully track problems to their sourceSupport home workers using PCs from your organization and family devices, and keep workers productive and onlineMake your PC safe and secure for family and everyone in your workplace, and ensure that datais kept secure from loss or attackUnderstand the threat from malware and viruses and a range of approaches to dealing with them, depending on the situationKnow tips and tricks for researching difficult problems, including third-party tools and useful web resourcesWho This Book Is ForAnyone using Windows 10 on a desktop, laptop, or hybrid device
611 kr
Skickas inom 10-15 vardagar
Get started with Windows 11. This book shows you how to set up and personalize your PC in order to get the best experience from your documents, photos, and your time online. The book introduces you to the new desktop, start menu, and settings panel. It covers everything that’s been changed, added, or removed.Next, you will learn how to personalize and customize your PC, laptop, and tablet and how to make Windows 11 safer to use for your children and family. The book takes you through how to keep your personal information safe and secure, and how to make sure your precious documents and photos are backed-up with OneDrive.The book shows you how to use accessibility tools to make Windows 11 easier to use, see, hear, and touch, and how to have fun with Android apps and Xbox gaming. You will also learn how to become more productive, how to connect to your college or workplace, and how you can use multiple desktops and snap layouts to get stuff done.After reading this book, you will be able to install, manage, secure, and make the best of Windows 11 for your PC.What Will You LearnInstall and use the Android apps on your PCSafely back up and safeguard your documents and photosMaximize battery life on your laptop or tabletMake Windows 11 easier to see, hear, touch, and useWho This Book Is ForAnyone planning to install Windows 11 and customize their PC with the new updates
Troubleshooting and Supporting Windows 11 : Creating Robust, Reliable, Sustainable, and Secure Systems
Engelska, 2022
573 kr
Skickas inom 5-8 vardagar
84 kr
Skickas inom 7-10 vardagar
Get a real feel for Windows 8.1 with a wealth of tips in this step-by-step guide. After using Windows 7 or XP, learning Microsoft's latest operating system takes some adjustment. Never fear. Windows expert Mike Halsey starts with the basics and then takes you through the trickier parts of Microsoft's latest operating system. You'll quickly learn how to make the most of Windows 8 for work and entertainment, whether you use a touchscreen tablet, a laptop, or a PC with a keyboard and mouse. Easily navigate the intuitive Windows 8.1 interface Use email and the Internet - and keep your family safe Share files online or with other devices in your home Download and use all kinds of of apps and programs Watch movies and listen to music Import, view, and edit your own photos and videos Learn how to use extra hardware and older software Use expert tips to keep your computer running smoothly Discover cool stuff that makes computer use really easy
Green IT Guide
How to Make Your IT Systems and Business Sustainable and Carbon Neutral
Häftad, Engelska, 2025
563 kr
Skickas inom 3-6 vardagar
Make your IT systems the solution to climate change rather than the cause. More and more we’re relying on an ever-increasing number of different computer types and services, powerful smartphones, and cloud data centers. All of this carries with it a carbon footprint and a negative impact on the environment, and your business or organization will come under increasing scrutiny and criticism from customers, stakeholders, and governments.It doesn’t have to be this way though, and with the right information, some careful planning, and the sensible use of different technologies, you could be helping both the planet and people worldwide and in your local communities. With this guide, author Mike Halsey gives you the information you need to head towards a sustainable, carbon-neutral or even carbon-negative future.This second edition discusses the impact of the latest technologies, including SoC (System on a Chip) PCs, and artificial intelligence (AI). It details how these technologies can help your business achieve its climate goals, and what challenges are involved, especially with the enormous power consumption of AI in the cloud.Additionally, this edition includes how regulation, both nationally and internationally, affects you, and how your business can become compliant and maintain high standards of sustainability into the future. It looks at the current uncertain state of the world, and how this can affect the cloud, IT supply chains, security, regulation, compliance, and business sustainability. What You Will LearnChoose sustainable IT equipmentFind the most environmentally-friendly cloud, and business servicesKnow how community and national and international projects can help you become more sustainableConsider what roles artificial intelligence (AI) and regulation play in business sustainabilityLook at the latest and future technologies to take your business towards carbon-neutrality Who This Book Is ForBusiness leaders tasked by their company to find efficient ways to reduce the local, national, and global carbon footprint of their organization; IT professionals who want to find effective strategies for bringing their company in line with existing and forthcoming environmental standards and regulations; and individual power users who are keen to reduce the carbon footprint of their own IT systems
- Nyhet
Troubleshooting and Supporting Windows 11
Creating Robust, Reliable, Sustainable, and Secure Systems
Häftad, Engelska, 2026
650 kr
Kommande
Diagnose, troubleshoot and repair any type of problem on your PC from startup and file access to cloud services and the challenges created by hybrid work. This book contains everything you need to know to keep PC systems running optimally, and to repair problems quickly and efficiently. This book provides a deep dive into the Windows OS, detailing what everything is, and how it works. You will learn of the in-built, additional, and third-party tools and utilities you can use to create reliable, robust and secure PC systems. This updated version will guide you with the latest advancements in Windows 11 and using AI tools for troubleshooting and managing Windows security.This book starts with a deep dive into the Windows OS, detailing what everything is, and how it works. You will learn of the in-built, additional, and third-party tools and utilities you can use to create reliable, robust and secure PC systems. Further, you will learn how to configure Windows 11 so as to avoid problems occurring, and how to support every type of end user, working from home, or in any part of the globe, speaking any language, and taking into account other factors such as ability or personal barriers. You will discover the support tools and support ecosystem you can use to create and manage effective support tracking and remote access. You will discover how to get detailed events and reliability information, and how to manage updating channels. You will deep dive into Windows 11 operating system and folder structure and learn app and software troubleshooting, process and service troubleshooting, network and internet troubleshooting and hardware and peripherals troubleshooting.Finally, you will learn advanced troubleshooting techniques like security and encryption troubleshooting and using PowerShell scripting to repair problems. By the end, you will know how to troubleshoot complex problems and diagnose hardware problems in a PC. You will be able to troubleshoot and repair any type of problem on a Windows 11 PC.New to the book:Using AI to troubleshoot and repair problemsManaging Windows security featuresSupporting Windows 11 on older Windows 10 PCs What You Will LearnHow to support home and hybrid workers using their own PCsUsing scripting and PowerShell to troubleshoot and repair systemsManaging networking and internet access to minimize downtimeManaging installation and troubleshooting for updates and patchesHow to use Artificial Intelligence tools to troubleshoot and repair problemsWho This Book Is ForIT Pros and system administrators who have to maintain small or large networks of connected PCs locally at their organization, or with hybrid workers.