Nazly Atta - Böcker

This book deals with Invitations to Tender (ITTs) for the provision of Facility Management (FM) services. It presents a framework to support companies in preparing clear, comprehensive and effective ITTs, focusing on such key aspects as: organizational structures, tools and procedures for managing information, allocation of information responsibilities, procedures for services monitoring and control, quality policies, and risk management. It discusses and analyzes a range of basic terms and concepts, procedures, and international standards concerning the Tendering Process, as well as the contents of ITTs, which should represent the translation of information needs into requirements related to: the client’s goals, main categories of information to deal with, expected organization of information, modalities of reporting and control, and level of knowledge to be reached. A further major focus is on potential key innovation scenarios concerning current FM practice, such as Sustainable Procurement, Building Information Modeling (BIM), Big Data and Internet of Things (IoT) technologies, highlighting both the possible benefits and the possible risks and implications that could negatively affect the quality of FM service provision if not properly treated within the ITT. The book will be of interest to real estate owners, demand organizations and facility managers, enhancing their ability to prepare, interpret and/or critically analyze ITTs.

This book proposes strategies for FM services optimization and innovation, based on innovative models of IoT application and big data management within FM processes, able to support FM stakeholders in: orienting and managing big data flows and their sources (sensor, RFID, etc.);

This book examines green transition and circular economy in the fields of building design and Real Estate management. By outlining windows for seizing the opportunity to integrate circular approaches in current building practices, the book provides information tools to support building stakeholders (e.g. building designer and managers, manufacturers, Real Estate owners, maintenance operators, facility managers, etc.) in: (i) understanding circular re-strategies (e.g. reuse, remanufacturing, repurposing, etc.), the related requirements and the pre-conditions for their implementation within building design and management practices; (ii) reviewing design approaches at the product and building scale, also highlighting new circularity-related contents for the Briefing Documents; (iii) developing circular organizational and contract models for the procurement of Facility Management services, also integrating new circularity-related contents in Invitations to Tenders (ITTs); and (iv) assessing the quality and the effectiveness of circular practices, also highlighting circularity performance metrics and indicators in the context of corporate sustainability reporting.