Neville A. Stanton - Böcker

The systems thinking philosophy has become popular in human factors and ergonomics and safety science. These methods are being used to understand and resolve complex societal problems in areas such as transport safety, workplace safety, medication error, disaster management, child abuse, financial crises, terrorism, climate change and public health and wellbeing. This handbook presents practical step-by-step guidance for practitioners and researchers wishing to use these methods to tackle complex problems. Each method includes an example case study which demonstrates how the method can be applied and how the results can be interpreted and translated into practical recommendations.The book presents practical guidance on state-of-the-art systems thinking methods and offers case study applications describing systems thinking methods in novel areas. It explains how to translate the outputs of systems thinking methods in practice and introduces systems thinking with an overview of Human Factors and Ergonomics applications.This book will serve as a great reference for students and engineers in the field of systems engineering, complex systems and the design and development of systems, including ergonomics/human factors and systems engineers, designers, architects, industrial engineers, project management engineers, reliability engineers, risk engineers, software engineers and computer engineers.

Ergonomics often seems to be involved too late in commercial project development processes to have substantive impact on design and usability. However, in the automotive industry, and specifically in relation to In-Vehicle Information Systems (IVIS), a lack of attention to usability can not only lead to poor customer satisfaction, it can also present problems. This book presents a process which will support the evaluation and modeling of driver-interface interactions in a dual-task driving context. This process consists of a framework of methods which can be used to evaluate and model the usability of In-Vehicle information Systems (IVIS). The book's focus on design and evaluation of IVIS, coupled with a systems approach to the concept of usability, sets it apart. This method presents both an autopsy and diagnostic approach to investigating usability in IVIS.

Every day we interact with thousands of consumer products. We not only expect them to perform their functions safely, reliably, and efficiently, but also to do it so seamlessly that we don’t even think about it. However, with the many factors involved in consumer product design, from the application of human factors and ergonomics principles to reducing risks of malfunction and the total life cycle cost, well, the process just seems to get more complex. Edited by well-known and well-respected experts, the two-volumes of Handbook of Human Factors and Ergonomics in Consumer Product Design simplify this process.The second volume, Human Factors and Ergonomics in Consumer Product Design: Uses and Applications, discusses challenges and opportunities in the design for product safety and focuses on the critical aspects of human-centered design for usability. The book contains 14 carefully selected case studies that demonstrate application of a variety of innovative approaches that incorporate Human Factor and Ergonomics (HF/E) principles, standards, and best practices of user-centered design, cognitive psychology, participatory macro-ergonomics, and mathematical modeling. These case studies also identify many unique aspects of new product development projects, which have adopted a user-centered design paradigm as a way to attend to user requirements.The case studies illustrate how incorporating HF/E principles and knowledge in the design of consumer products can improve levels of user satisfaction, efficiency of use, increase comfort, and assure safety under normal use as well as foreseeable misuse of the product. The book provides a comprehensive source of information regarding new methods, techniques, and software applications for consumer product design.

This book discusses an integrative approach combining Human Factors expertise with Automotive Engineering. It develops an in-depth case study of designing a fuel-efficient driving intervention and offers an examination of an innovative study of feed-forward eco-driving advice. Assisted Eco-Driving: A Practical Guide to the Design and Testing of an Eco-Driving Assistance System offers an examination of an innovative study of feed-forward eco-driving advice based on current vehicle and road environment status. It presents lessons, insights and utilises a documented scientific and research-led approach to designing novel speed advisory and fuel use minimisation systems suitable for combustion vehicles, hybrids and electric vehiclesThe audience consists of system designers and those working with interfaces and interactions, UX, human factors and ergonomics and system engineering. Automotive academics, researchers, and practitioners will also find this book of interest.

This book discusses an integrative approach combining Human Factors expertise with Automotive Engineering. It develops an in-depth case study of designing a fuel-efficient driving intervention and offers an examination of an innovative study of feed-forward eco-driving advice. Assisted Eco-Driving: A Practical Guide to the Design and Testing of an Eco-Driving Assistance System offers an examination of an innovative study of feed-forward eco-driving advice based on current vehicle and road environment status. It presents lessons, insights and utilises a documented scientific and research-led approach to designing novel speed advisory and fuel use minimisation systems suitable for combustion vehicles, hybrids and electric vehiclesThe audience consists of system designers and those working with interfaces and interactions, UX, human factors and ergonomics and system engineering. Automotive academics, researchers, and practitioners will also find this book of interest.

The systems in which we work continue to evolve, creating emergent problems and often strengthening intractable issues. In order to remain relevant and impactful, the discipline of ergonomics needs its paradigms to evolve too. The aim of this book is to provide researchers and practitioners with new paradigms in the form of ideas, concepts, theories, methods, practices and values. The chapters take the reader on a journey through underlying theories, new ways to apply those theories and emerging domains in which ergonomics is expected to play a greater role. Readers of this book will be inspired by these new paradigms in ergonomics and seek to push the boundaries even further. The lifeblood of the science depends on continual evolvement and developments to take on the challenges we face in complex sociotechnical systems design and evaluation. Perhaps the most significant take-home message from this book is the demonstration of how theory maps onto practice. As such, the only remaining paradigm shift is for these ideas, concepts, methods and practices to be taken up more widely and the discipline advanced, until the next paradigm shift occurs.The chapters were originally published as a special issue in the journal Ergonomics.

The technology behind self-driving cars is being heavily promulgated as the solution to a variety of transport problems including safety, congestion, and impact on the environment. This text examines the key role that human factors plays in driving forward future vehicle automation in a way that realizes the benefits while avoiding the pitfalls.Driving Automation: A Human Factors Perspective addresses a range of issues related to vehicle automation beyond the 'can we' to 'how should we'. It covers important topics including mental workload and malleable attentional resources theory, effects of automation on driver performance, in-vehicle interface design, driver monitoring, eco-driving, responses to automation failure, and human-centred automation.The text will be useful for graduate students and professionals in diverse areas such as ergonomics/human factors, automobile engineering, industrial engineering, mechanical engineering, and health and safety.

This book presents the Human Factors methodologies and applications thereof that can be utilised across the design, modelling and evaluation stages of the design lifecycle of new technologies entering future commercial aircraft.As advances are made to the architecture of commercial aircraft cockpits, Human Factors on the Flight Deck argues that it is vitally important that these new interfaces are safely incorporated and designed in a way that is usable to the pilot. Incorporation of Human Factors is essential to ensuring that engineering developments to avionic systems are integrated such that pilots can maintain safe interactions while gaining information of value. Case study examples of various technological advancements during their early conceptual stages are given throughout to highlight how the methods and processes can be applied across each stage.The text will be useful for professionals, graduate students and academic researchers in the fields of aviation, Human Factors and ergonomics.

More and more the most traditional and typical applied ergonomics issues of the activities related to sea shipping, vehicle driving, and flying are required to deal with some emerging topics related to the growing automatism and manning reduction, the ICT’s advances and pervasiveness, and the new demographic and social phenomena, such as aging or multiculturalism.With contributions from expert researchers, professionals, and doctoral students from a wide number of countries such as Australia, Austria, Canada, Italy, Germany, the Netherlands, Norway, Sweden, UK and USA, this multi-contributed book will explore traditional and emerging topics of Human Factors centered around the maritime, road, rail, and aviation transportation domains.

Distributed Cognition and Reality puts theory into practice, as the first book to show how to apply the Perceptual Cycle Model in aviation decision making. Based on case studies, critical incident interviews and live observations in cockpits, the authors develop a new way to understand how pilots and crews make decisions. This book will be useful for practitioners involved in accident and incident investigations and decision-making training, researchers and students within the disciplines of Aviation, Human Factors, Ergonomics, Engineering, Computer Science, and Psychology.Dr Katherine L Plant is a New Frontiers Fellow in Human Factors Engineering at the University of Southampton in the UK. In 2014 she was awarded the Honourable Company of Air Pilots Prize for Aviation Safety Research. Professor Neville A Stanton holds the Chair in Human Factors Engineering at the University of Southampton in the UK. In 2007 The Royal Aeronautical Society awarded him the Hodgson Medal for his work on flight-deck safety.

Focusing on the application of human factors and ergonomics in the design of alarm systems, this book brings together all the disparate areas in a single volume.;  The aim of the book is to present current human factor issues regarding alarm design in a variety of setting, such as industrial alarm systems in process industries, aviation, automobiles and intensive care.  It argues that the severe short comings of alarm systems can be overcome through the use of human factors evaluation and design integration techniques.  Contributors cover the areas of HCI, task analysis, training, personnel selection, and design  and human behavior in an emergency, which of course, can be influenced positively and negatively by the design and deployment of alarm systems.

There is a growing recognition amongst those involved with the creation and distribution of nuclear power of the value and positive impact of ergonomics, recognition heightened by the realization that safety incidents are rarely the result of purely technical failure.  This work provides insights into plant design, performance shaping factors, the fostering of a safety culture, training, selection, alarm design, team performance and data collection.

The design of consumer products has a central role in its potential for contributing to a healthier living and working space. However, too often consumers are only aware of the designers' role when bad practice manifestly exacerbates the easy application of basic functionality. This important book places human factors perspective firmly at the centre of good practice in consumer product design, encouraging rigorous human factors evaluation and methodology as an essential component of the design process.The book's central theme is to introduce human factors techniques to consumer product design and the efficacy of the approach is illustrated with several case studies from a diverse variety of products. Products addressed range from scissors to strimers, from pens to power tools, from kettles to cookers, from radio-cassettes to rucksacks, adn from razors to VCRs. Techniques brought to bear on the devices include: checklists, hierarchical task analysis, observations, interviews, error prediction, questionnaires, guidelines, focus groups, simulations and user trials.Key Features:* Foreword by Sean Blair of the Design Council* Valuable resource for professionals, academics and students in both human factors engineering and design* Fosters an approach which integrates the skills of both professions in a successful approach to consumer product design* Includes plenty of examples throughout the book

'Complex sociotechnical systems' are systems made up of numerous interacting parts, both human and non-human, operating in dynamic, ambiguous and safety critical domains. Cognitive Work Analysis (CWA) is a structured framework specifically developed for considering the development and analysis of these complex socio-technical systems. Unlike many human factors approaches, CWA does not focus on how human-system interaction should proceed (normative modelling) or how human-system interaction currently works (descriptive modelling). Instead, through a focus on constraints, it develops a model of how work can be conducted within a given work domain, without explicitly identifying specific sequences of actions (formative modelling). The framework leads the analyst to consider the environment the task takes place within, and the effect of the imposed constraints on the way work can be conducted. It provides guidance through the process of answering the questions of why the system exists, what activities can be conducted within the domain as well as how these activities can be achieved, and who can perform them. The first part of the book contains a comprehensive description of CWA, introducing it to the uninitiated. It then presents a number of applications in complex military domains to explore and develop the benefits of CWA. Unlike much of the previous literature, particular attention is placed on exploring the CWA framework in its entirety. This holistic approach focuses on the system environment, the activity that takes place within it, the strategies used to conduct this activity, the way in which the constituent parts of the system (both human and non-human) interact and the behaviour required. Each stage of this analysis identifies the constraints governing the system; it is contended that through this holistic understanding of constraints, recommendations can be made for the design of system interaction; increasing the ability of users to cope with unanticipated, unexpected situations. This book discusses the applicability of the approach in system analysis, development and evaluation. It provides process to what was previously a loosely defined framework.

Since its inception, just after the Second World War, Human Factors research has paid special attention to the issues surrounding human control of systems. Command and control environments continue to represent a challenging domain for human factors research. Modelling Command and Control takes a broad view of command and control research, to include C2 (command and control), C3 (command, control and communication), and C4 (command, control, communication and computers) as well as human supervisory control paradigms. The book presents case studies in diverse military applications (for example, land, sea and air) of command and control. The book explores the differences and similarities in the land, sea and air domains; the theoretical and methodological developments, approaches to system and interface design, and the workload and situation awareness issues involved. It places the role of humans as central and distinct from other aspects of the system. Using extensive case study material, Modelling Command and Control demonstrates how the social and technical domains interact, and why each require equal treatment and importance in the future.

Having an accurate understanding of what is going on is a key commodity for teams working within military systems. 'Situation awareness' (SA) is the term that is used within human factors circles to describe the level of awareness that operators have of the situation that they are engaged in; it focuses on how operators develop and maintain a sufficient understanding of 'what is going on' in order to achieve success in task performance. Over the past two decades, the construct has become a fundamental theme within the areas of system design and evaluation and has received considerable attention from the human factors research community. Despite this, there is still considerable debate over how SA operates in complex collaborative systems and how SA achievement and maintenance is best supported through system, procedure and interface design. This book focuses on the recently developed concept of distributed situation awareness, which takes a systems perspective on the concept and moves the focus on situation awareness out of the heads of individual operators and on to the overall joint cognitive system consisting of human and technological agents. Situation awareness is viewed as an emergent property of collaborative systems, something that resides in the interaction between elements of the system and not in the heads of individual operators working in that system. The first part of the book presents a comprehensive review and critique of existing SA theory and measurement approaches, following which a novel model for complex collaborative systems, the distributed SA model, and a new modelling procedure, the propositional network approach, are outlined and demonstrated. The next part focuses on real-world applications of the model and modelling procedure, and presents four case studies undertaken in the land warfare, multinational warfare and energy distribution domains. Each case study is described in terms of the domain in question, the methodology employed, and the findings derived in relation to situation awareness theory. The third and final part of the book then concentrates on theoretical development, and uses the academic literature and the findings from the case study applications to validate and extend the distributed SA model described at the beginning of the book. In closing, the utility of the distributed SA model and modeling procedure are outlined and a series of initial guidelines for supporting distributed SA through system design are articulated.

Military command and control is not merely evolving, it is co-evolving. Technology is creating new opportunities for different types of command and control, and new types of command and control are creating new aspirations for technology. The question is how to manage this process, how to achieve a jointly optimised blend of socio and technical and create the kind of agility and self-synchronisation that modern forms of command and control promise. The answer put forward in this book is to re-visit sociotechnical systems theory. In doing so, the problems of 21st century command and control can be approached from an alternative, multi-disciplinary and above all human-centred perspective. Human factors (HF) is also co-evolving. The traditional conception of the field is to serve as a conduit for knowledge between engineering and psychology yet 21st century command and control presents an altogether different challenge. Viewing military command and control through the lens of sociotechnical theory forces us to confront difficult questions about the non-linear nature of people and technology: technology is changing, from platform centric to network centric; the interaction with that technology is changing, from prescribed to exploratory; and complexity is increasing, from behaviour that is linear to that which is emergent. The various chapters look at this transition and draw out ways in which sociotechnical systems theory can help to understand it. The sociotechnical perspective reveals itself as part of a conceptual toolkit through which military command and control can be transitioned, from notions of bureaucratic, hierarchical ways of operating to the devolved, agile, self-synchronising behaviour promised by modern forms of command and control like Network Enabled Capability (NEC). Sociotechnical system theory brings with it a sixty year legacy of practical application and this real-world grounding in business process re-engineering underlies the entire book. An attempt has been made to bring a set of sometimes abstract (but no less useful) principles down to the level of easy examples, design principles, evaluation criteria and actionable models. All of these are based on an extensive review of the current state of the art, new sociotechnical/NEC studies conducted by the authors, and insights derived from field studies of real-life command and control. Time and again, what emerges is a realisation that the most agile, self-synchronising component of all in command and control settings is the human.

This book presents a human factors and ergonomics evaluation of a digital Mission Planning and Battle-space Management (MP/BM) system. An emphasis was placed on the activities at the Brigade (Bde) and the Battle Group (BG) headquarters (HQ) levels. The analysts distributed their time evenly between these two locations. The human factors team from Brunel University, as part of the HFI DTC, undertook a multi-faceted approach to the investigation, including: - observation of people using the traditional analogue MP/BM processes in the course of their work - cognitive work analysis of the digital MP/BM system - analysis of the tasks and goal structure required by the digital MP/BM - assessment against a usability questionnaire - analysis of the distributed situation awareness - an environmental survey. The book concludes with a summary of the research project's findings and offers many valuable insights. For example, the recommendations for short-term improvements in the current generation of digital MP/BM system address general design improvements, user-interface design improvements, hardware improvements, infrastructure improvements and support improvements. In looking forward to the next generation digital MP/BM systems, general human factors design principles are presented and human factors issues in digitising mission planning are considered.

Fratricide has been defined as firing on your own forces, when mistaking them for enemy forces, which results in injury or death. Rates of fratricide incidence have been steadily increasing and the complexity of the contemporary operating environment may lead to a continuation of this trend. Although the majority of research into fratricide has focused on the development of technological decision aids, recent explorations highlight the need to emphasise the social aspects within a socio-technical framework. This book presents and validates, via the use of case studies, a model of teamwork and decision-making factors that are associated with incidents of fratricide. In summary, it offers a review and evaluation of contemporary theoretical perspectives on teamwork and fratricide, as well as a range of accident analysis approaches. A novel theory of fratricide is then presented followed by a new methodology for assessing fratricide. Naturalistic case studies of teams are undertaken in the military domain. These studies illustrate the approach and offer early validation evidence. In closing, the book presents a series of principles designed to reduce the likelihood of fratricide in the future.

The systems in which we work continue to evolve, creating emergent problems and often strengthening intractable issues. In order to remain relevant and impactful, the discipline of ergonomics needs its paradigms to evolve too. The aim of this book is to provide researchers and practitioners with new paradigms in the form of ideas, concepts, theories, methods, practices and values. The chapters take the reader on a journey through underlying theories, new ways to apply those theories and emerging domains in which ergonomics is expected to play a greater role. Readers of this book will be inspired by these new paradigms in ergonomics and seek to push the boundaries even further. The lifeblood of the science depends on continual evolvement and developments to take on the challenges we face in complex sociotechnical systems design and evaluation. Perhaps the most significant take-home message from this book is the demonstration of how theory maps onto practice. As such, the only remaining paradigm shift is for these ideas, concepts, methods and practices to be taken up more widely and the discipline advanced, until the next paradigm shift occurs.The chapters were originally published as a special issue in the journal Ergonomics.

Driver Reactions to Automated Vehicles focuses on the design and evaluation of the handover to and from driver and the automobile. The authors present evidence from studies in driving simulators and on the open roads to show that handover times are much longer than anticipated by previous research. In the course of the studies, Eriksson and Stanton develop compelling evidence to support the use of driving simulators for the study of handovers. They also develop guidelines for the design of handover strategies and show how this improves driver takeover of vehicle control.Features Provides a history of automobile automationOffers a contemporary analysis of the state of automobile automationIncludes novel approaches in examining driver-automation interactionPresents studies of automation in driving simulatorsIncludes on-road studies of driver automationCovers guidelines for design of vehicle automation

This text presents a four-step approach for applying communicative concepts to driving automation, including: scoping, piloting, designing, and testing. It further provides experimental data on how practical human-human communication strategies can be applied to interaction in automated vehicles.The book explores the role of communication and the nature of situation awareness in automated vehicles to ensure safe and usable automated vehicle operation. It covers the issue of interaction in automated vehicles by providing insight into communicative concepts, the transfer of control in human-teams, and how these concepts can be applied in automated vehicles. The theoretical framework is built on by presenting experimental findings, design workshop output and providing a demonstration of prototype generation for automated assistants that addresses a wide range of performance outcomes within human-machine interaction.Aimed at professionals, graduate students, and academic researchers in the fields of ergonomics, automotive engineering, transportation engineering, and human factors, this text: Discusses experimental findings on how practical human-human communication strategies can be applied to interaction in automated vehicles. Provides a four-step approach for applying communicative concepts to driving automation, including: scoping, piloting, designing and testing. Explores the role of distributed situation awareness in automated vehicles. Covers communication and system awareness in response to multiple complex road scenarios. Provides design guidelines for automation-human handover design.

This text presents a four-step approach for applying communicative concepts to driving automation, including: scoping, piloting, designing, and testing. It further provides experimental data on how practical human-human communication strategies can be applied to interaction in automated vehicles.The book explores the role of communication and the nature of situation awareness in automated vehicles to ensure safe and usable automated vehicle operation. It covers the issue of interaction in automated vehicles by providing insight into communicative concepts, the transfer of control in human-teams, and how these concepts can be applied in automated vehicles. The theoretical framework is built on by presenting experimental findings, design workshop output and providing a demonstration of prototype generation for automated assistants that addresses a wide range of performance outcomes within human-machine interaction.Aimed at professionals, graduate students, and academic researchers in the fields of ergonomics, automotive engineering, transportation engineering, and human factors, this text: Discusses experimental findings on how practical human-human communication strategies can be applied to interaction in automated vehicles. Provides a four-step approach for applying communicative concepts to driving automation, including: scoping, piloting, designing and testing. Explores the role of distributed situation awareness in automated vehicles. Covers communication and system awareness in response to multiple complex road scenarios. Provides design guidelines for automation-human handover design.

Sport is increasingly being described as a complex system. This inherent complexity cannot be understood by examining components in isolation; rather, the system as a whole should represent the unit of analysis. Systems thinking is the answer to understanding this complexity and is gaining traction in sport. Systems thinking provides a philosophy and a set of associated methods which can be used to understand and optimise the behaviour of complex systems, such as those inherent within sport.This book presents, for the first time, a practical guide to applying contemporary systems thinking methods in sport as well as case study applications demonstrating how their outputs can be translated in practice. The methods described in this book can be used for better understanding the systemic influences in a broad range of sport contexts, including performance, injury, team functioning, decision‑making, adverse incidents, sports organisation design and redesign, technology implementation, and proactive risk assessments.Systems Thinking Methods in Sport provides a practical step‑by‑step guide for sports practitioners and stakeholders, as well as university students and academics in applying state‑of‑the‑art systems thinking methods to sport.

Sport is increasingly being described as a complex system. This inherent complexity cannot be understood by examining components in isolation; rather, the system as a whole should represent the unit of analysis. Systems thinking is the answer to understanding this complexity and is gaining traction in sport. Systems thinking provides a philosophy and a set of associated methods which can be used to understand and optimise the behaviour of complex systems, such as those inherent within sport.This book presents, for the first time, a practical guide to applying contemporary systems thinking methods in sport as well as case study applications demonstrating how their outputs can be translated in practice. The methods described in this book can be used for better understanding the systemic influences in a broad range of sport contexts, including performance, injury, team functioning, decision‑making, adverse incidents, sports organisation design and redesign, technology implementation, and proactive risk assessments.Systems Thinking Methods in Sport provides a practical step‑by‑step guide for sports practitioners and stakeholders, as well as university students and academics in applying state‑of‑the‑art systems thinking methods to sport.

The systems thinking philosophy has become popular in human factors and ergonomics and safety science. These methods are being used to understand and resolve complex societal problems in areas such as transport safety, workplace safety, medication error, disaster management, child abuse, financial crises, terrorism, climate change and public health and wellbeing. This handbook presents practical step-by-step guidance for practitioners and researchers wishing to use these methods to tackle complex problems. Each method includes an example case study which demonstrates how the method can be applied and how the results can be interpreted and translated into practical recommendations.The book presents practical guidance on state-of-the-art systems thinking methods and offers case study applications describing systems thinking methods in novel areas. It explains how to translate the outputs of systems thinking methods in practice and introduces systems thinking with an overview of Human Factors and Ergonomics applications.This book will serve as a great reference for students and engineers in the field of systems engineering, complex systems and the design and development of systems, including ergonomics/human factors and systems engineers, designers, architects, industrial engineers, project management engineers, reliability engineers, risk engineers, software engineers and computer engineers.

The technology behind self-driving cars is being heavily promulgated as the solution to a variety of transport problems including safety, congestion, and impact on the environment. This text examines the key role that human factors plays in driving forward future vehicle automation in a way that realizes the benefits while avoiding the pitfalls.Driving Automation: A Human Factors Perspective addresses a range of issues related to vehicle automation beyond the 'can we' to 'how should we'. It covers important topics including mental workload and malleable attentional resources theory, effects of automation on driver performance, in-vehicle interface design, driver monitoring, eco-driving, responses to automation failure, and human-centred automation.The text will be useful for graduate students and professionals in diverse areas such as ergonomics/human factors, automobile engineering, industrial engineering, mechanical engineering, and health and safety.

This book presents the Human Factors methodologies and applications thereof that can be utilised across the design, modelling and evaluation stages of the design lifecycle of new technologies entering future commercial aircraft.As advances are made to the architecture of commercial aircraft cockpits, Human Factors on the Flight Deck argues that it is vitally important that these new interfaces are safely incorporated and designed in a way that is usable to the pilot. Incorporation of Human Factors is essential to ensuring that engineering developments to avionic systems are integrated such that pilots can maintain safe interactions while gaining information of value. Case study examples of various technological advancements during their early conceptual stages are given throughout to highlight how the methods and processes can be applied across each stage.The text will be useful for professionals, graduate students and academic researchers in the fields of aviation, Human Factors and ergonomics.

Since the introduction of Automated Vehicles (AVs) on roads, there have been a number of high-profile collisions, which have highlighted significant driver challenges. These include challenges associated with drivers’ trust in the automation, their knowledge and awareness of the AV’s capabilities and limitations and their reduced situation awareness of the road environment and the vehicle. Solutions are needed to overcome these challenges, so that the expected benefits of AVs can be realised.Driver Training for Automated Vehicles: A Systems Approach identifies the training requirements for drivers of AVs and takes a systematic approach to design, develop, implement and evaluate a comprehensive training package to address these requirements. This book explores how training can overcome the driver challenges associated with AVs by improving drivers’ mental models, trust in automation, decisions and behaviour when activating a Level 4 AV. It presents a systematic approach to the training lifecycle, by first presenting the current state of research into AVs, identifying the challenges and training requirements for drivers of AVs, and then developing and evaluating a training programme to achieve these requirements. This fascinating title highlights the need for drivers to undergo training for AVs, and takes us a step closer to this need. It walks readers through a systematic, four-step process and provides practical guidance to develop and evaluate an effective training programme. The reader will develop a thorough understanding of the current driver challenges with AVs and the methods and systems to mitigate them through current knowledge and research.This book is an ideal read for practitioners, designers and academics with a professional or research interest in AVs. Its appeal extends to those in the fields of automotive design, Systems Engineering, Human Factors and education and training.