Pat Gannon-Leary – författare
Visar alla böcker från författaren Pat Gannon-Leary. Handla med fri frakt och snabb leverans.
3 produkter
Customer Care
A Training Manual for Library Staff
Av Michael McCarthy, Pat Gannon-Leary
E-bok, 2010
832 kr
Lägg i varukorg
Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a customer care course to suit the requirements and …
Providing Effective Library Services for Research
Av Moira J. Bent, Pat Gannon-Leary m. fl.
E-bok, 2013
1168 kr
Lägg i varukorg
The information needs of researchers and the ways in which the quality of information provision can be enhanced for researchers are currently a focus of attention globally, and are major priorities for higher education. Researchers rely on libraries to provide the information they need; equally, …
Providing Effective Library Services for Research
Av Jon Robb-Webb, Pat Gannon-Leary m. fl.
Inbunden, 2007
1255 kr
Tillfälligt slut
The emphasis on principles and techniques in the book means that it is perfect reading for busy practitioners but it is also eminently suitable for students and researchers trying to get to grips with this tricky area. Researchers rely on libraries to provide the information they need; equally, …