Paul Kunst – författare
Visar alla böcker från författaren Paul Kunst. Handla med fri frakt och snabb leverans.
2 produkter
Service Quality and Management
Av Paul Kunst, Jos Lemmink m. fl.
E-bok, 2013
739 kr
Lägg i varukorg
Introduction Are services millennium-proof? Certainly not. At least not at this moment. There is no thorough research needed to derive that conclusion, simply ask around. The evi dence is overwhelming. True horror stories exist of all types of services in all types of sectors. It is even becoming …
Service Quality and Management
Av Bernd Stauss, Jos Lemmink m. fl.
Häftad, 1999
568 kr
Lägg i varukorg
Introduction Are services millennium-proof? Certainly not. At least not at this moment. There is no thorough research needed to derive that conclusion, simply ask around. The evi dence is overwhelming. True horror stories exist of all types of services in all types of sectors. It is even becoming …
