Penny Pullan – författare

21st century organizations, across all sectors and of all types, have to cope with an international marketplace where change is frequent and customer expectations continue to rise. The work of business analysis professionals is crucial if organizations are to succeed and grow. If change programmes are to be successful, stakeholder engagement and situation analysis are vital, and to achieve this, senior business people need to display competence in a range of areas, not least of which include the ability to challenge, lead and influence.Business Analysis and Leadership is for anyone involved in business analysis working in any organization worldwide, from financial services to charities, government to manufacturing. It takes the reader beyond standard textbooks full of techniques and tools, advising on how to lead and gain credibility throughout the organization. It will help you with the tricky role of working with people from the shop floor to board directors and give readers the confidence to challenge the easy way forward and point out what will really work in practice. This inspirational book consists of contributions from leading thinkers and practitioners in business analysis from around the world. Their case studies, practical advice and downloadable appendices will help the reader to develop leadership skills and become an outstanding catalyst for change.

21st century organizations, across all sectors and of all types, have to cope with an international marketplace where change is frequent and customer expectations continue to rise. The work of business analysis professionals is crucial if organizations are to succeed and grow. If change programmes are to be successful, stakeholder engagement and situation analysis are vital, and to achieve this, senior business people need to display competence in a range of areas, not least of which include the ability to challenge, lead and influence.Business Analysis and Leadership is for anyone involved in business analysis working in any organization worldwide, from financial services to charities, government to manufacturing. It takes the reader beyond standard textbooks full of techniques and tools, advising on how to lead and gain credibility throughout the organization. It will help you with the tricky role of working with people from the shop floor to board directors and give readers the confidence to challenge the easy way forward and point out what will really work in practice. This inspirational book consists of contributions from leading thinkers and practitioners in business analysis from around the world. Their case studies, practical advice and downloadable appendices will help the reader to develop leadership skills and become an outstanding catalyst for change.

Making risk management work means engaging people to identify, own and manage risk. Many organisations have spent considerable time and money setting up risk frameworks, processes, and supporting tools, but these have failed to deliver value. Instead, they should focus on the people.Bringing together the expertise of Ruth Murray-Webster in the human aspects of risk management and Penny Pullan’s deep expertise in facilitation, creative collaboration, and virtual leadership, this book provides tried and tested approaches to make each process step work well within the context of your own organisation and serves as a guide as to how to work effectively with groups. By translating a highly technical and complex subject into an easy-to-follow guide, this book goes beyond ‘tick-box’ approaches and provides top tips on how to engage others in developing risk management solutions and how to avoid many of the common pitfalls. This new edition includes two brand new chapters, one taking a deeper dive into the common decision-biases among groups in organisations, and one looking at remote and hybrid ways of communication and facilitation.If you are involved in trying to make risk management work, whatever the context, this book will provide you with support and practical advice, in an approachable way, supported by real-life examples and memorable illustrations.

Making risk management work means engaging people to identify, own and manage risk. Many organisations have spent considerable time and money setting up risk frameworks, processes, and supporting tools, but these have failed to deliver value. Instead, they should focus on the people.Bringing together the expertise of Ruth Murray-Webster in the human aspects of risk management and Penny Pullan’s deep expertise in facilitation, creative collaboration, and virtual leadership, this book provides tried and tested approaches to make each process step work well within the context of your own organisation and serves as a guide as to how to work effectively with groups. By translating a highly technical and complex subject into an easy-to-follow guide, this book goes beyond ‘tick-box’ approaches and provides top tips on how to engage others in developing risk management solutions and how to avoid many of the common pitfalls. This new edition includes two brand new chapters, one taking a deeper dive into the common decision-biases among groups in organisations, and one looking at remote and hybrid ways of communication and facilitation.If you are involved in trying to make risk management work, whatever the context, this book will provide you with support and practical advice, in an approachable way, supported by real-life examples and memorable illustrations.

Virtual work and teams have become normal in organizations around the world. This book is the guide for those who cannot always be together in person with colleagues, whether fully remote or hybrid. Virtual Leadership offers practical strategies and proven methods for getting the best out of hybrid or remote work and teams. This useful guide explains how to create cohesive teams, collaborate creatively and effectively, connect across barriers of distance and culture, building on the foundation of a leader's own mindset and approach. It provides clear guidance on how to run engaging and effective meetings, as well as how to encourage high performance from motivated and happy team members in between meetings.Fully revised throughout, this second edition:- Provides a new chapter entirely focused on hybrid ways of working; - Offers advice for those leading teams in a formal capacity, as well as for those where leadership is an occasional part of their role;- Gives ideas and practical tips on how to overcome the many complications of virtual work;- Presents diverse case studies and examples from business, education, community, healthcare and beyond, sparking insights that can be adapted to other environments.Leading virtual teams effectively requires a new set of skills and a facilitative leadership approach. Written by a leading expert in the field, Virtual Leadership is here as your guide.

Virtual work and teams have become normal in organizations around the world. This book is the guide for those who cannot always be together in person with colleagues, whether fully remote or hybrid. Virtual Leadership offers practical strategies and proven methods for getting the best out of hybrid or remote work and teams. This useful guide explains how to create cohesive teams, collaborate creatively and effectively, connect across barriers of distance and culture, building on the foundation of a leader's own mindset and approach. It provides clear guidance on how to run engaging and effective meetings, as well as how to encourage high performance from motivated and happy team members in between meetings.Fully revised throughout, this second edition:- provides a new chapter entirely focused on hybrid ways of working; - offers advice for those leading teams in a formal capacity, as well as for those where leadership is an occasional part of their role;- gives ideas and practical tips on how to overcome the many complications of virtual work;- presents diverse case studies and examples from business, education, community, healthcare and beyond, sparking insights that can be adapted to other environments.Leading virtual teams effectively requires a new set of skills and a facilitative leadership approach. Written by a leading expert in the field, Virtual Leadership is here as your guide.

If your heart sinks at the thought of another meeting, especially if YOU’re responsible for running it, you need this book. Discover how to run meetings that get people on board and get results, both in the room or online. Engagement, clarity, commitment and even fun are all possible – and all you need is just 6 minutes!

Do you face the challenge of running really effective meetings, facilitated sessions or workshops as part of your role?Would you like to feel more confident when working with challenging groups or senior participants?Do you want to deliver lasting results collaboratively, in virtual, hybrid and in-person environments?Making Workshops Work takes you from an initial idea or brief, through step-by-step preparation, to an engaging, well-run and effective session, resulting in agreed actions and clear follow up. You’ll feel confident, creative and competent as you deliver great results. Everyone will be committed to their actions and afterwards, whether you meet virtually, in-person or mix the two. Penny Pullan is a pioneer of virtual working and one of the world’s leading experts on running effective workshops. Her expertise and candid stories will inspire at every stage, to ensure that you are fully prepared to make the best use of your own and your participants’ valuable time.Discover:A practical step-by-step guide to get the most out of group sessions quickly whether virtual or in-personMemorable case studies, stories and examples to highlight what really works and what doesn’tDownloadable tools, templates and checklists to reduce your preparation time and enhance your effectivenessReflective questions and exercises to help you develop your own approach, building on what works for you and adapting what doesn’t, so that each workshop is better than the lastDr Penny Pullan is the author of several books including Virtual Leadership: Practical Strategies for Success with Remote or Hybrid Work and Teams (Kogan Page, 2022). She works with people in multinational organizations who are grappling with tricky projects: uncertain, with ambiguous requirements, stakeholders who need to be engaged and virtual teams dispersed around the world. When they work with Penny, clients notice that communication, collaboration, clarity, commitment, connection and confidence grow, and change doesn’t seem quite as tricky as before!