Peter Heisig – författare

The Handbook on Information Sciences provides a comprehensive overview of the core themes within the discipline, including the organisation of information and how to manage data, and outlines avenues for future research. Discussions on the methodological evolution of the field are enriched by an in-depth evaluation of the use of experimental methods in information sciences.This Handbook outlines the history of the information sciences and explores fundamental concepts such as materialist and semantic varieties of information, classification theory and document theory. Models of general information behaviour and specific information-seeking behaviour are analysed, as well as research methods and techniques for information retrieval. Expert contributors further examine public libraries as social institutions, information literacy, information sciences in the Fourth Industrial Revolution, and the relationship between information sciences and sustainability.Presenting theoretical foundations as well as practical advice, this Handbook is a vital resource for students and academics of computer science, economics, information sciences, knowledge management, sociology, and technology and ICT. Practitioners interested in information sciences and research methods will also find this book beneficial.

Modelling for Business Improvement contains the proceedings of the First International Conference on Process Modelling and Process Management (MMEP 2010) held in Cambridge, England, in March 2010. It contains contributions from an international group of leading researchers in the fields of process modelling and process management.This conference will showcase recent trends in the modelling and management of engineering processes, explore potential synergies between different modelling approaches, gather and discuss future challenges for the management of engineering processes and discuss future research areas and topics.Modelling for Business Improvement is divided into three main parts:1. Theoretical foundation of modelling and management of engineering processes, and achievements in theory.2. Experiences from management practice using various modelling methods and tools, and their future challenges.3. New perspectives on modelling methods, techniques and tools.

Modelling for Business Improvement contains the proceedings of the First International Conference on Process Modelling and Process Management (MMEP 2010) held in Cambridge, England, in March 2010. It contains contributions from an international group of leading researchers in the fields of process modelling and process management.This conference will showcase recent trends in the modelling and management of engineering processes, explore potential synergies between different modelling approaches, gather and discuss future challenges for the management of engineering processes and discuss future research areas and topics.Modelling for Business Improvement is divided into three main parts:1. Theoretical foundation of modelling and management of engineering processes, and achievements in theory.2. Experiences from management practice using various modelling methods and tools, and their future challenges.3. New perspectives on modelling methods, techniques and tools.

The Fraunhofer Competence Center Knowledge Management presents in this second edition its up-dated and extended research results on business-process oriented knowledge management, pro-active change management, KM strategy, knowledge structuring and KM audit, reviews the latest advancements in measuring intellectual capital and classifies more than 100 KM tools. Best Practices in KM are described by the Swiss Benchmarking Center TECTEM at University St. Gallen and in case studies from price-winning companies like Aventis and Siemens as well as from Arthur D. Little, British Aerospace plc., Hewlett-Packard, IBM, Phonak and Roche. New survey results on KM from EFQM, OECD and on "The Future of Knowledge Management" are presented. The book concludes with an overview on research funded by the European Commission in order to make "KM Made in Europe" a reality.

Als erstes deutschsprachiges Werk zum Thema Wissensbilanzierung ist dieses Buch unentbehrlich für Entscheider in Unternehmen und öffentlichen Institutionen, die sich mit der Steuerung und Kommunikation der wichtigsten Ressource der Zukunft, dem Wissen, auseinandersetzen wollen.