Kai Mertins – författare

This text introduces a modelling method, "Integrated Enterprise Modelling" (IEM), which is related to ISO standards and provides manufacturing organizations with the means of analyzing, improving, and redesigning their business processes. The purpose of the book is to improve the quality of products and organizational performance through optimizing complex business processes and organizational design. Clearly, changing markets and innovative competitors force each company to study and improve its organization, its business processes, and the technologies it employs. Whoever drops behind in these times loses market share and endangers the long-term existence of the company. Hence, it is critical to realign the entire corporate planning and design throughout the value-added chain to speed up the business processes. The book is the result of a scientific study funded by the German Federal Ministry for Research and Technology. The authors develop the concept of Quality-Oriented Design of Business Processes, which is the underlying motivation for IEM. Moreover IEM is the engine for achieving the integration of quality management into the design and planning of business processes.The book discusses the IEM method thoroughly and applies it to the concept of "Quality-Oriented Design of Business Processes" throughout the book. This concept is illustrated with an example of a company. A computer-aided tool kit, called MOOGO (on a CD-ROM), is provided with the book.

The globalization of manufacturing is a key development in most industries over the last decade. New technologies like e-commerce, genetic algorithms, and neural networks have to be adapted to the manufacturing environment. This book deals with methods and tools suitable for designing, managing and controlling processes within the supply chain. "Virtual enterprise" and "extended enterprise" are the terms which describe the challenges for global production management. The implementation of global production management requires integration of business processes, technical and organizational aspects. The main topics of the papers selected for this book are therefore: strategic manufacturing issues and design of virtual enterprises; supply chain management; performance measurement and management information; business process engineering; modelling and simulation; advanced scheduling approaches and decision support; and IT systems to support global production. The book contains case studies as well as reports on research findings.The papers represent a summary of current issues, presented at the International Conference on Advances in Production Management Systems (APMS) in September 1999, sponsored by the International Federation of Information Processing (IFIP) and organized by the Fraunhofer Institute for Production Systems and Design Technology (IPK), Berlin. The authors are leading experts within the international community in the field of production management. Global Production Management is suitable as a reference for researchers and practitioners in global manufacturing, supply chain management, logistics and IT services, and consultants. It can also be used as further reading for advanced courses on management and manufacturing.

Interoperability: the ability of a system or a product to work with other systems or products without special effort from the user is a key issue in manufacturing and industrial enterprise generally. It is fundamental to the production of goods and services quickly and at low cost at the same time as maintaining levels of quality and customisation. Composed of over 90 papers, Enterprise Interoperability II ranges from academic research through case studies to industrial and administrative experience of interoperability. The international nature of the authorship continues to broaden. Many of the papers have examples and illustrations calculated to deepen understanding and generate new ideas.A concise reference to the state of the art in software interoperability, Enterprise Interoperability II will be of great value to engineers and computer scientists working in manufacturing and other process industries and to software engineers and electronic and manufacturing engineers working in the academic environment.

Quality-Oriented Design of Business Processes introduces a modeling method, `Integrated Enterprise Modelling' (IEM), which is related to ISO standards and provides manufacturing organizations with the means of analyzing, improving, and redesigning their business processes. The purpose of the book is to improve the quality of products and organizational performance through optimizing complex business processes and organizational design. Clearly, changing markets and innovative competitors force each company to study and improve its organization, its business processes, and the technologies it employs. Whoever drops behind in these times loses market share and endangers the long-term existence of the company. Hence, it is critical to realign the entire corporate planning and design throughout the value-added chain to speed up the business processes. The book is the result of a scientific study funded by the German Federal Ministry for Research and Technology. The authors develop the concept of Quality-Oriented Design of Business Processes, which is the underlying motivation for IEM. Moreover IEM is the engine for achieving the integration of quality management into the design and planning of business processes. The book discusses the IEM method thoroughly and applies it to the concept of `Quality-Oriented Design of Business Processes' throughout the book. This concept is illustrated with an example of a company. Finally, the book describes the entry of the IEM method into national, European and international standardization.

Globalization is one of the key issues for production management and therefore Global Production Management was selected as the theme for the 1999 International Conference on Advances in Production Management Systems.

Interoperability: the ability of a system or a product to work with other systems or products without special effort from the user is a key issue in manufacturing and industrial enterprise generally. It is fundamental to the production of goods and services quickly and at low cost at the same time as maintaining levels of quality and customisation. Composed of over 90 papers, Enterprise Interoperability II ranges from academic research through case studies to industrial and administrative experience of interoperability. The international nature of the authorship continues to broaden. Many of the papers have examples and illustrations calculated to deepen understanding and generate new ideas.A concise reference to the state of the art in software interoperability, Enterprise Interoperability II will be of great value to engineers and computer scientists working in manufacturing and other process industries and to software engineers and electronic and manufacturing engineers working in the academic environment.

Interoperability: the ability of a system or a product to work with other systems or products without special effort from the user is a key issue in manufacturing and industrial enterprise generally. It is fundamental to the production of goods and services quickly and at low cost at the same time as maintaining levels of quality and customisation. Composed of over 50 papers, Enterprise Interoperability III ranges from academic research through case studies to industrial and administrative experience of interoperability. The international nature of the authorship continues to broaden. Many of the papers have examples and illustrations calculated to deepen understanding and generate new ideas.A concise reference to the state of the art in software interoperability, Enterprise Interoperability III will be of great value to engineers and computer scientists working in manufacturing and other process industries and to software engineers and electronic and manufacturing engineers working in the academic environment.

Interoperability: the ability of a system or a product to work with other systems or products without special effort from the user is a key issue in manufacturing and industrial enterprise generally. It is fundamental to the production of goods and services quickly and at low cost at the same time as maintaining levels of quality and customisation. Composed of over 50 papers, Enterprise Interoperability III ranges from academic research through case studies to industrial and administrative experience of interoperability. The international nature of the authorship continues to broaden. Many of the papers have examples and illustrations calculated to deepen understanding and generate new ideas.A concise reference to the state of the art in software interoperability, Enterprise Interoperability III will be of great value to engineers and computer scientists working in manufacturing and other process industries and to software engineers and electronic and manufacturing engineers working in the academic environment.

In 2007 INTEROP-VLab defined Enterprise Interoperability as “the ability of an enterprise system or application to interact with others at a low cost with a flexible approach”. Enterprise Interoperability VI brings together a peer reviewed selection of over 40 papers, ranging from academic research through case studies to industrial and administrative experience of interoperability. It shows how, in a scenario of globalised markets, the capacity to cooperate with other firms efficiently becomes essential in order to remain in the market in an economically, socially and environmentally cost-effective manner, and that the most innovative enterprises are beginning to redesign their business model to become interoperable. This goal of interoperability is vital, not only from the perspective of the individual enterprise but also in the new business structures that are now emerging, such as supply chains, virtual enterprises, interconnected organisations or extended enterprises, as well as in mergers and acquisitions. Establishing efficient and relevant collaborative situations requires managing interoperability from a dynamic perspective: a relevant and efficient collaboration of organizations might require adaptation to remain in line with potentially changing objectives, evolving resources, and unexpected events, for example. Many of the papers contained in this, the seventh volume of Proceedings of the I-ESA Conferences have examples and illustrations calculated to deepen understanding and generate new ideas. The I-ESA’14 Conference is jointly organised by Ecole des Mines Albi-Carmaux, on behalf of PGSO, and the European Virtual Laboratory for Enterprise Interoperability (INTEROP-VLab) and supported by the International Federation for Information Processing (IFIP). A concise reference to the state of the art in systems interoperability, Enterprise Interoperability VI will be of great value to engineers and computer scientists working in manufacturing andother process industries and to software engineers and electronic and manufacturing engineers working in the academic environment.

A concise reference to the state of theart in systems interoperability, EnterpriseInteroperability VII will be of great value to engineers and computerscientists working in manufacturing and other process industries and tosoftware engineers and electronic and manufacturing engineers working in theacademic environment. Furthermore, it shows how knowledge of the meaning withininformation and the use to which it will be put have to be held in commonbetween enterprises for consistent and efficient inter-enterprise networks.Over 30 papers, ranging from academicresearch through case studies to industrial and administrative experience ofinteroperability show how, in a scenario of globalised markets, where thecapacity to cooperate with other organizations efficiently is essential inorder to remain economically, socially and environmentally cost-effective, themost innovative digitized and networked enterprises ensure that their systems and applications are ableto interoperate across heterogeneous collaborative networks of independent organizations.This goal of interoperability is essential, not only from the perspective ofthe individual enterprise but also in the business structures that are nowemerging, such as complex collaborating networks of suppliers and customers,virtual enterprises, interconnected organisations or extended enterprises, aswell as in mergers and acquisitions. Establishing efficient and relevantcollaborative situations requires the management of interoperability from adynamic point of view: a relevant and efficient collaboration of organizations mayrequire adaptation to remain in line with changing objectives, evolvingresources, unexpected events, etc. Many of the papers contained in this, the eighthvolume of Proceedings of the I-ESAConferences have examples and illustrations calculated to deepenunderstanding and generate new ideas.The I-ESA’16 Conferencefrom which this book is drawn was organized by the Escola de Engenharia daUniversidade do Minho, on behalf of the European Virtual Laboratory for EnterpriseInteroperability (INTEROP-VLab) and Interop VLab Portuguese Pole.

In 2007 INTEROP-VLab defined Enterprise Interoperability as “the ability of an enterprise system or application to interact with others at a low cost with a flexible approach”. Enterprise Interoperability VI brings together a peer reviewed selection of over 40 papers, ranging from academic research through case studies to industrial and administrative experience of interoperability. It shows how, in a scenario of globalised markets, the capacity to cooperate with other firms efficiently becomes essential in order to remain in the market in an economically, socially and environmentally cost-effective manner, and that the most innovative enterprises are beginning to redesign their business model to become interoperable. This goal of interoperability is vital, not only from the perspective of the individual enterprise but also in the new business structures that are now emerging, such as supply chains, virtual enterprises, interconnected organisations or extended enterprises, as well as in mergers and acquisitions. Establishing efficient and relevant collaborative situations requires managing interoperability from a dynamic perspective: a relevant and efficient collaboration of organizations might require adaptation to remain in line with potentially changing objectives, evolving resources, and unexpected events, for example. Many of the papers contained in this, the seventh volume of Proceedings of the I-ESA Conferences have examples and illustrations calculated to deepen understanding and generate new ideas. The I-ESA’14 Conference is jointly organised by Ecole des Mines Albi-Carmaux, on behalf of PGSO, and the European Virtual Laboratory for Enterprise Interoperability (INTEROP-VLab) and supported by the International Federation for Information Processing (IFIP). A concise reference to the state of the art in systems interoperability, Enterprise Interoperability VI will be of great value to engineers and computer scientists working in manufacturing andother process industries and to software engineers and electronic and manufacturing engineers working in the academic environment.

The Fraunhofer Competence Center Knowledge Management presents in this second edition its up-dated and extended research results on business-process oriented knowledge management, pro-active change management, KM strategy, knowledge structuring and KM audit, reviews the latest advancements in measuring intellectual capital and classifies more than 100 KM tools. Best Practices in KM are described by the Swiss Benchmarking Center TECTEM at University St. Gallen and in case studies from price-winning companies like Aventis and Siemens as well as from Arthur D. Little, British Aerospace plc., Hewlett-Packard, IBM, Phonak and Roche. New survey results on KM from EFQM, OECD and on "The Future of Knowledge Management" are presented. The book concludes with an overview on research funded by the European Commission in order to make "KM Made in Europe" a reality.

Als erstes deutschsprachiges Werk zum Thema Wissensbilanzierung ist dieses Buch unentbehrlich für Entscheider in Unternehmen und öffentlichen Institutionen, die sich mit der Steuerung und Kommunikation der wichtigsten Ressource der Zukunft, dem Wissen, auseinandersetzen wollen.

This book is the first volume of a running series under the title Inter- tional Handbooks on Information Systems. The series is edited by Peter Bernus, Jacek Blazewicz, Günter Schmidt and Mike Shaw. One objective is to give state of the art surveys on selected topics of information systems theory and applications. To this end, a distinguished international group of academics and practitioners are invited to provide a reference source not only for problem solvers in business, industry, and government but also for professional researchers and graduate students. It seemed appropriate to start the series with a volume covering some basic aspects about information systems. The focus of the first volume is therefore architectures. It was decided to have a balanced number of c- tributions from academia and practitioners. The structure of the material follows a differentiation betweeen modelling languages, tools and meth- ologies. These are collected into separate parts, allowing the reader of the handbook a better comparison of the contributions. Information systems are a major component of the entire enterprise and the reader will notice that many contributions could just as easily have been included in another volume of the series which is on enterprise in- gration. Conversely, some traditionally information systems topics, as - ganisational analysis and strategic change management methods, will be treated in more depth in the Handbook on Enterprise Integration. The two volumes will complement each other.

By Leif Edvinsson Professor of Intellectual Capital University of Lund Lund, Sweden In a marketplace, characterized by the growing importance of intangibles and knowledge, as we have not only in Europe today, it has become more and more evident how important knowledge management and Intellectual Capital manage­ ment has become.

Praxisbezogen wird die Methode zur Bewertung der eigenen Leistungsfahigkeit im Vergleich zu Mitbewerbern erlautert. Der verantwortliche Manager kann seine eigene Leistungsuberprufung an den vorgestellten Beispielen messen.

Der gezielten Nutzung des Unternehmenswissens kommt eine wachsende Bedeutung zu. Doch Wissensmanagement muss nicht komplex und theoretisch sein, wie die vorliegende Publikation beweist. Dieses Buch liefert Ideen und Hinweise für die Gestaltung des Wissensmanagements und verdeutlicht dies anhand von Praxisbeispielen. Das bewährte Vorgehen, welches in der 1. Auflage bei 15 produzierenden Mittelständlern beschrieben wurde, konnte inzwischen auch auf öffentliche Institutionen, größere Unternehmen, Netzwerke und Dienstleister angewandt werden. Diese Erfahrungen und Erfolge aus der Praxis werden verständlich und praxisorientiert beschrieben und vermitteln dem Leser, wie der Produktionsfaktor Wissen effizient genutzt werden kann.