Richard B. Chase – författare

Visar alla böcker från författaren Richard B. Chase. Handla med fri frakt och snabb leverans.

2 produkter

1. 

   Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business

   Managing Emotions, Trust, and Control to Win Your Customer''s Base

   Av Richard B. Chase, Sriram Dasu

   E-bok, 2013

   464 kr

   Lägg i varukorg

   Understand Consumer Psychology to Drive Profits and Growth Want to know exactly what’s driving your customer''s behavior? NOW YOU CAN! The Customer Service Solution explains how consumers perceive services and shows you how to enhance the customer experience--every time. In this economic climate, …

2. 

   Gen Combo Looseleaf Operations and Supply Chain Management; Connect Access Card

   Av F. Robert Jacobs, Richard B. Chase

   Inbunden

   3872 kr

   Tillfälligt slut