Rick Kirschner – författare
147 kr
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Written by Doctors Rick Brinkman and Rick Kirschner, today’s most respected authorities on the subject, this concise and results-driven guide will tell you everything you need to know about:
* Forces that compel people to be difficult * How to listen to understand—and speak to be understood * The essential skills of blending and redirecting * The Ten Most Unwanted Behaviors
193 kr
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THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES
These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book''s main themes and action ideas, reduced to a manageable page count for on-the-go readers.
Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.
232 kr
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Explains how to:
Identify 10 bothersome behaviors and deal successfully with each of themUnderstand why people become difficultUse sophisticated techniques to neutralize whining, negativity, attacks, tantrums and moreCultivate the nine "take-charge" skills that prevent people from becoming difficult184 kr
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The international bestseller--more than 500,000 copies sold!
With their 1994 international bestseller, Dealing with People You Can''t Stand, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Internet, voice mail, and other technological wonders designed to bring people closer together have only made it that much harder to avoid "people you can''t stand;" even worse, they''ve also created exciting new ways for annoying people to realize their talent for being pains in the butt.
Updated and revised for the digital age, this new edition of Brinkman and Kirschner''s bestselling guide shows readers how to successfully combat the whiners, grenades, tanks, snipers, close-talkers, pedants, and other rude, crude, and inconsiderate people who can ruin your day at work, in stores, on the street, in restaurants, at the movies, in waiting rooms, by fax, phone, and E-mail, and in cyberspace.
207 kr
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The classic guide to bringing out the best in people at their worst—updated with even more can’t-standable people!
Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.
Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you’re likely to experience today.
Learn how to get things done and get along when you’re dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn how to:
Use sophisticated listening techniques to unlock the doors to people’ s minds, hearts, and deepest needsApply “take-charge” skills that turn conflict into cooperation by reducing the differences between peopleTransform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of peopleWhether you’re dealing with a coworker trying to take credit for your work, a distant family member who knows no personal bounds, or a loud cell phone talker on line at the grocery store, Dealing with People You Can’t Stand gives you the tools for bringing out the best in people at their worst.
302 kr
Läs direkt efter köp
The classic guide to bringing out the best in people at their worst—updated with even more can’t-standable people!
Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.
Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you’re likely to experience today.
Learn how to get things done and get along when you’re dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn how to:
Use sophisticated listening techniques to unlock the doors to people’ s minds, hearts, and deepest needsApply “take-charge” skills that turn conflict into cooperation by reducing the differences between peopleTransform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of peopleThis enhanced eBook includes features you won’t find in the print edition, including:
7 comic book style presentations embedded with audio that depict different scenarios of dealing with toxic personalities—illustrating tips and strategies for making the best of the situation16 entertaining and engaging videos showing how to resolve conflict situations with demonstrated positive and negative strategiesLink to the Lens-of-Understanding Self-Assessment you can complete to evaluate your relationships with people in your lifeAccess to a 27-minute audio of the authors explaining on how to change your overall attitude, so you can use the tools in the book even more effectivelyWhether you’re dealing with a coworker trying to take credit for your work, a distant family member who knows no personal bounds, or a loud cell phone talker on line at the grocery store, Dealing with People You Can’t Stand gives you the tools for bringing out the best in people at their worst.
261 kr
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275 kr
Skickas inom 3-6 vardagar
241 kr
Skickas inom 3-6 vardagar
The classic guide to bringing out the best in people at their worst—fully updated for a world that’s meaner, nastier, and more polarized than ever
Today, new technologies, the increased role of social media, and the ubiquity of remote work have resulted in more polarized workplaces, the breakdown of social mores, and downright rude behavior. These days, it seems like there are more people we can’t stand—not fewer—and, too often, if we aren’t yelling at each other, we’ve just quit talking altogether.
The global bestseller Dealing with People You Can’t Stand has been helping people make the best of tough situations for nearly three decades, and this new edition has been fully updated to address the needs of our time. You'll learn how to get along and get things done when you’re dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Brand-new chapters cover:
NarcissismPolarizationRemote workMeetingsVideo communicationSocial media communicationCommunicating with relativesThe authors explain how to use sophisticated listening techniques to unlock the doors to others’ hearts and minds; turn conflict into cooperation by reducing the differences between us; and mitigate the destructive behavior of all types of difficult people.Whether you’re dealing with a manager who won’t let you get a word in edgewise in a virtual or hybrid meeting, a coworker who holds beliefs you find extreme, a family member who doesn’t respect your boundaries, or trolls on social media, Dealing with People You Can’t Stand provides the tools for bringing out the best in people at their worst.
320 kr
Läs direkt efter köp
The classic guide to bringing out the best in people at their worst—fully updated for a world that’s meaner, nastier, and more polarized than ever
Today, new technologies, the increased role of social media, and the ubiquity of remote work have resulted in more polarized workplaces, the breakdown of social mores, and downright rude behavior. These days, it seems like there are more people we can’t stand—not fewer—and, too often, if we aren’t yelling at each other, we’ve just quit talking altogether.
The global bestseller Dealing with People You Can’t Stand has been helping people make the best of tough situations for nearly three decades, and this new edition has been fully updated to address the needs of our time. You''ll learn how to get along and get things done when you’re dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Brand-new chapters cover:
NarcissismPolarizationRemote workMeetingsVideo communicationSocial media communicationCommunicating with relativesThe authors explain how to use sophisticated listening techniques to unlock the doors to others’ hearts and minds; turn conflict into cooperation by reducing the differences between us; and mitigate the destructive behavior of all types of difficult people.Whether you’re dealing with a manager who won’t let you get a word in edgewise in a virtual or hybrid meeting, a coworker who holds beliefs you find extreme, a family member who doesn’t respect your boundaries, or trolls on social media, Dealing with People You Can’t Stand provides the tools for bringing out the best in people at their worst.
339 kr
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209 kr
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