Rob Ptacek – författare
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2 produkter
Lean Sigma Methods and Tools for Service Organizations: The Story of a Cruise Line Transformation
Av Jaideep Motwani, Rob Ptacek m. fl.
Häftad, 2012
266 kr
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This book applies the concepts of Lean Six Sigma to the service industry. These concepts were developed in the manufacturing industry and have not been widely applied in the service space. The book uses a story telling approach about a cruise line in financial trouble that achieves turn around with …
Lean Applications in Sales
How a Sales Manager Applied Lean Tools to Sales Processes and Exceeded His Goals
Av Rob Ptacek, Jaideep Motwani
E-bok, 2014
127 kr
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Over the past decade, Lean methods and tools have helpedmanufacturing organizations improve their productivity levelssignificantly by focusing on data, systematic elimination ofwaste, and improvement of flow. Today many nonmanufacturingorganizations are applying the powerful process …
