Robert Johnston – författare

The third edition of this highly successful case book has been expanded and updated to reflect the increasing reliance upon comprehensive case material in the teaching of operations management. The text begins with an introduction to analysing operations management cases. Each of the subsequent parts deals with a key area of operations management and begins with an expanded introduction, allowing the book to serve as a stand alone text for introductory operations management courses.

Life in Bronze Age Britain and Ireland

A world-renowned scholar and musician helps Christians respond with theological discernment to music.

Christian theatre has rich roots, from ancient Hebrew dramas to medieval plays, but where does it fit in today's media-saturated society?Performing the Sacred is a fascinating dialogue between a theologian and theatre artist, offering the first full-scale exploration of theatre and theology. The authors illuminate the importance of live performance in a virtual world, of preserving the ancient art form of storytelling by becoming the story. Theologically, theatre reflects Christianity's central doctrines--incarnation, community, and presence--enhancing the human creative experience and simultaneously engaging viewers on multiple levels.This Engaging Culture series title will be a key volume for those interested in theatre as well as drama practitioners, worship leaders, and culture makers.

Is contemporary art a friend or foe of Christianity? Art historian, critic, and curator Daniel Siedell, addresses this question and presents a framework for interpreting art from a Christian worldview in God in the Gallery: A Christian Embrace of Modern Art. As such, it is an excellent companion to Francis Schaeffer's classic Art and the Bible. Divided into three parts--"Theology," "History," and "Practice"--God in the Gallery demonstrates that art is in conversation with and not opposed to the Christian faith. In addition, this book is beautifully enhanced with images from such artists as Andy Warhol, Jackson Pollock, Enrique Martínez Celaya, and others. Readers of this book will include professors, students, artists, and anyone interested in Christianity and culture.

In this book, Craig Detweiler examines forty-five films from the twenty-first century that resonate theologically--from the Lord of the Rings trilogy to Little Miss Sunshine--offering groundbreaking insight into their scriptural connections and theological applications.Detweiler writes with the eye of a filmmaker, leads Hollywood and religion initiatives at Fuller Seminary, and even came to faith through cinema. In this book, he unpacks the "theology of everyday life," exploring the Spirit of God in creation, redemption, and "general revelation" through sometimes unlikely filmmakers. It's the first authoritative book that dissects up-to-date movies selected by the popular Internet Movie Database. This book is recommended for teachers, students, pastors, film fans, and those interested in the intersection of Christianity and culture.

Evaluating Current Approaches to LeadershipThis book offers a comprehensive evaluation of current approaches to leadership from a discerning Christian perspective. Combining expertise in leadership, theology, and ministry, the authors take a historical look at leadership and how it is viewed and used in today's context. The book is informed by both biblical and leadership studies scholarship and interacts with a number of popular marketplace writings on leadership. It also evaluates exemplary role models of Christian leadership. The second edition has been updated and revised throughout.

2018 Clifford G. Christians Ethics Research AwardThis informed theology of communication and media analyzes how we consume new media and technologies and discusses the impact on our social and religious lives. Combining expertise in religion online, theology, and technology, the authors synthesize scholarly work on religion and the internet for a nonspecialist audience. They show that both media studies and theology offer important resources for helping Christians engage in a thoughtful and faith-based critical evaluation of the effect of new media technologies on society, our lives, and the church.

Unparalleled coverage of U.S. political development through a unique chronological frameworkEncyclopedia of U.S. Political History explores the events, policies, activities, institutions, groups, people, and movements that have created and shaped political life in the United States. With contributions from scholars in the fields of history and political science, this seven-volume set provides students, researchers, and scholars the opportunity to examine the political evolution of the United States from the 1500s to the present day. With greater coverage than any other resource, the Encyclopedia of U.S. Political History identifies and illuminates patterns and interrelations that will expand the reader’s understanding of American political institutions, culture, behavior, and change. Focusing on both government and history, the Encyclopedia brings exceptional breadth and depth to the topic with more than 100 essays for each of the critical time periods covered.With each volume covering one of seven time periods that correspond to key eras in American history, the essays and articles in this authoritative encyclopedia focus on the following themes of political history: The three branches of governmentElections and political partiesLegal and constitutional historiesPolitical movements and philosophies, and key political figuresEconomicsMilitary politicsInternational relations, treaties, and alliancesRegional histories Key Features Organized chronologically by political erasReader’s guide for easy-topic searching across volumesMaps, photographs, and tables enhance the textSigned entries by a stellar group of contributorsVOLUME 1?Colonial Beginnings through Revolution?1500–1783?Volume Editor: Andrew Robertson, Herbert H. Lehman College ?The colonial period witnessed the transformation of thirteen distinct colonies into an independent federated republic. This volume discusses the diversity of the colonial political experience—a diversity that modern scholars have found defies easy synthesis—as well as the long-term conflicts, policies, and events that led to revolution, and the ideas underlying independence.VOLUME 2?The Early Republic?1784–1840?Volume Editor: Michael A. Morrison, Purdue UniversityNo period in the history of the United States was more critical to the foundation and shaping of American politics than the early American republic. This volume discusses the era of Confederation, the shaping of the U.S. Constitution, and the development of the party system.VOLUME 3?Expansion, Division, and Reconstruction?1841–1877?Volume Editor: William Shade, Lehigh University (emeritus) ?This volume examines three decades in the middle of the nineteenth century, which witnessed: the emergence of the debate over slavery in the territories, which eventually led to the Civil War; the military conflict itself from 1861 until 1865; and the process of Reconstruction, which ended with the readmission of all of the former Confederate States to the Union and the "withdrawal" of the last occupying federal troops from those states in 1877.VOLUME 4?From the Gilded Age through the Age of Reform?1878–1920?Volume Editor: Robert Johnston, University of Illinois at ChicagoWith the withdrawal of federal soldiers from Southern states the previous year, 1878 marked a new focus in American politics, and it became recognizably modern within the next 40 years. This volume focuses on race and politics; economics, labor, and capitalism; agrarian politics and populism; national politics; progressivism; foreign affairs; World War I; and the end of the progressive era.VOLUME 5?Prosperity, Depression, and War?1921–1945?Volume Editor: Robert Zieger, University of FloridaBetween 1921 and 1945, the U.S. political system exhibited significant patterns of both continuity and change in a turbulent time marked by racist conflicts, the Great Depression, and World War II. The main topics covered in this volume are declining party identification; the "Roosevelt Coalition"; evolving party organization; congressional inertia in the 1920s; the New Deal; Congress during World War II; the growth of the federal government; Franklin D. Roosevelt’s presidency; the Supreme Court’s conservative traditions; and a new judicial outlook.VOLUME 6?Postwar Consensus to Social Unrest?1946–1975?Volume Editor: Thomas Langston, Tulane UniversityThis volume examines the postwar era with the consolidation of the New Deal, the onset of the Cold War, and the Korean War. It then moves into the 1950s and early 1960s, and discusses the Vietnam war; the era of John F. Kennedy; the Cuban Missile Crisis; the Civil Rights Act; Martin Luther King and the Voting Rights Act; antiwar movements; The War Powers Act; environmental policy; the Equal Rights Amendment; Roe v. Wade; Watergate; and the end of the Vietnam War.VOLUME 7?The Clash of Conservatism and Liberalism?1976 to present?Volume Editor: Richard Valelly, Swarthmore College ?The troubled Carter Administration, 1977–1980, proved to be the political gateway for the resurgence of a more ideologically conservative Republican party led by a popular president, Ronald Reagan. The last volume of the Encyclopedia covers politics and national institutions in a polarized era of nationally competitive party politics and programmatic debates about taxes, social policy, and the size of national government. It also considers the mixed blessing of the change in superpower international competition associated with the end of the Cold War. Stateless terrorism (symbolized by the 9/11 attacks), the continuing American tradition of civil liberties, and the broad change in social diversity wrought by immigration and the impact in this period of the rights revolutions are also covered.

Bronze Age Worlds brings a new way of thinking about kinship to the task of explaining the formation of social life in Bronze Age Britain and Ireland.Britain and Ireland’s diverse landscapes and societies experienced varied and profound transformations during the twenty-fifth to eighth centuries BC. People’s lives were shaped by migrations, changing beliefs about death, making and thinking with metals, and living in houses and field systems. This book offers accounts of how these processes emerged from social life, from events, places and landscapes, informed by a novel theory of kinship. Kinship was a rich and inventive sphere of culture that incorporated biological relations but was not determined by them. Kinship formed personhood and collective belonging, and associated people with nonhuman beings, things and places. The differences in kinship and kinwork across Ireland and Britain brought textures to social life and the formation of Bronze Age worlds.Bronze Age Worlds offers new perspectives to archaeologists and anthropologists interested in the place of kinship in Bronze Age societies and cultural development.

Bronze Age Worlds brings a new way of thinking about kinship to the task of explaining the formation of social life in Bronze Age Britain and Ireland.Britain and Ireland’s diverse landscapes and societies experienced varied and profound transformations during the twenty-fifth to eighth centuries BC. People’s lives were shaped by migrations, changing beliefs about death, making and thinking with metals, and living in houses and field systems. This book offers accounts of how these processes emerged from social life, from events, places and landscapes, informed by a novel theory of kinship. Kinship was a rich and inventive sphere of culture that incorporated biological relations but was not determined by them. Kinship formed personhood and collective belonging, and associated people with nonhuman beings, things and places. The differences in kinship and kinwork across Ireland and Britain brought textures to social life and the formation of Bronze Age worlds.Bronze Age Worlds offers new perspectives to archaeologists and anthropologists interested in the place of kinship in Bronze Age societies and cultural development.

Address real-world organisational challenges by applying the principles of Service Operations Management

Service Operations Management, 6th edition is a leading text in the field and provides an understanding of how service performance can be improved in organisations. It applies underlying theories to the real-world issues faced daily by service operations managers, by providing a diverse range of examples and illustrations from a wide range of international businesses, plus frameworks and techniques to help you better analyse existing operations and understand ways to deal with operational challenges.

This book can be used to support a dedicated Service Operations Management course, or a service-focused course in Operations Management. The book is also ideal if you want to build on knowledge of the basic principles of operations management, and it serves as a handbook for operations managers in service organisations.

Key features:

Real-life examples from organisations around the world ensure all types of service are covered, from Metro Bank to Médecins Sans Frontières, from Apple to Aldi, from Costa coffee machines to Cubitts eyewear, and more End-of-chapter case studies cover essential concepts and offer application opportunities that will strengthen your understanding A focus on how concepts work out in practice, such as in the expanded Service Concept and Customer Relationships chapters, both of which now incorporate new 'running' case studies Major updates for this edition include thoroughly revised and updated chapters on Service Strategy and People in the Service Operation, new material on the impacts of innovative technologies on services, and a greater consideration of the environmental and sustainability impact of operations

"The leading Service Operations book, which we have used for 9 years. Excellent range of theory, very accessible to all student levels and extremely applicable within the global business world."

Andrew Parker, Associate Professor and former Senior Industrial Operations Practitioner, University of Birmingham

"A highly readable text with invaluable insights into modern service operations. It covers cutting-edge technologies, emphasises sustainability, and illustrates key concepts though real-world examples. An essential resource for students and managers"

Dr Marina Papalexi, Senior Lecturer in Operations and Project Management, Manchester Metropolitan University

"Everyone should understand what services are. We exist in them, for them and we are them. This book brings this to life through case study, theory and application".

Professor Liz Breen, Professor of Health Service Operations, School of Pharmacy & Medical Sciences, University of Bradford

Author Biographies

Robert Johnston was Professor of Operations Management at Warwick Business School. Robert also served on the editorial boards of ten leading journals and was an Honorary Fellow of the European Operations Management Association and a Vice President of the Institute of Customer Service.

Michael Shulver has lectured on Service Operations Management at Bath School of Management, Warwick Business School and Birmingham Business School. At Birmingham Michael designed and set up the world's first accredited wholly online MBA Programme.

Nigel Slack is Emeritus Professor of Operations Management and Strategy at Warwick Business School, an Honorary Professor at Bath University and 'Honorary Fellow of the European Operations Management Association'. Nigel is a consultant, researcher and teacher with experience in financial services, oil and gas, utilities, retail, professional services, general services, aerospace, FMCG and engineering manufacturing.

Alan Betts founded HT2 Limited, a pioneering learning software company, which he led to win the Queen's Award for Innovation. Alan has worked at Warwick Business School and the University of San Diego.

Three media experts guide the Christian moviegoer into a theological conversation with movies in this up-to-date, readable introduction to Christian theology and film. Building on the success of Robert Johnston's Reel Spirituality, the leading textbook in the field for the past 17 years, Deep Focus helps film lovers not only watch movies critically and theologically but also see beneath the surface of their moving images. The book discusses a wide variety of classic and contemporary films and is illustrated with film stills from favorite movies.

Ocean and coastal management regimes are increasingly subject to competing demands from stakeholders. Regulations must not only address fishing, recreation, and shipping, but also sand and gravel mining, gas pipelines, harbor/port development, offshore wind and tidal energy facilities, liquefied natural gas terminals, offshore aquaculture, and desalinization plants. The growing variety and intensity of ocean and coastal uses increases the call for a more holistic, comprehensive, and coordinated management approach that recognizes the often complex relationships between natural and human systems. For both economist and non-economist audiences, this book describes ways in which economic analysis can be an important tool to inform and improve ecosystem-based management (EBM). Topics include modeling economic impacts, benefit-cost analysis, spatial considerations in EBM, incentives and human behaviors, and accounting for uncertainty in policy analysis. Throughout the book the authors elucidate the different kinds of insights which can be gained from the use of different economic tools. In this rigorous and accessible work, the authors defy the conventional stereotype that economic perspectives necessarily favor the greatest commercial development. Instead, they demonstrate how comprehensive economic analyses consider the full range of potential services offered by marine and coastal ecosystems, including the conservation of biodiversity and creation of recreational opportunities.

Ocean and coastal management regimes are increasingly subject to competing demands from stakeholders. Regulations must not only address fishing, recreation, and shipping, but also sand and gravel mining, gas pipelines, harbor/port development, offshore wind and tidal energy facilities, liquefied natural gas terminals, offshore aquaculture, and desalinization plants. The growing variety and intensity of ocean and coastal uses increases the call for a more holistic, comprehensive, and coordinated management approach that recognizes the often complex relationships between natural and human systems. For both economist and non-economist audiences, this book describes ways in which economic analysis can be an important tool to inform and improve ecosystem-based management (EBM). Topics include modeling economic impacts, benefit-cost analysis, spatial considerations in EBM, incentives and human behaviors, and accounting for uncertainty in policy analysis. Throughout the book the authors elucidate the different kinds of insights which can be gained from the use of different economic tools. In this rigorous and accessible work, the authors defy the conventional stereotype that economic perspectives necessarily favor the greatest commercial development. Instead, they demonstrate how comprehensive economic analyses consider the full range of potential services offered by marine and coastal ecosystems, including the conservation of biodiversity and creation of recreational opportunities.