Robert Johnston – författare

The third edition of this highly successful case book has been expanded and updated to reflect the increasing reliance upon comprehensive case material in the teaching of operations management. The text begins with an introduction to analysing operations management cases. Each of the subsequent parts deals with a key area of operations management and begins with an expanded introduction, allowing the book to serve as a stand alone text for introductory operations management courses.

A world-renowned scholar and musician helps Christians respond with theological discernment to music.

Christian theatre has rich roots, from ancient Hebrew dramas to medieval plays, but where does it fit in today's media-saturated society?Performing the Sacred is a fascinating dialogue between a theologian and theatre artist, offering the first full-scale exploration of theatre and theology. The authors illuminate the importance of live performance in a virtual world, of preserving the ancient art form of storytelling by becoming the story. Theologically, theatre reflects Christianity's central doctrines--incarnation, community, and presence--enhancing the human creative experience and simultaneously engaging viewers on multiple levels.This Engaging Culture series title will be a key volume for those interested in theatre as well as drama practitioners, worship leaders, and culture makers.

Is contemporary art a friend or foe of Christianity? Art historian, critic, and curator Daniel Siedell, addresses this question and presents a framework for interpreting art from a Christian worldview in God in the Gallery: A Christian Embrace of Modern Art. As such, it is an excellent companion to Francis Schaeffer's classic Art and the Bible. Divided into three parts--"Theology," "History," and "Practice"--God in the Gallery demonstrates that art is in conversation with and not opposed to the Christian faith. In addition, this book is beautifully enhanced with images from such artists as Andy Warhol, Jackson Pollock, Enrique Martínez Celaya, and others. Readers of this book will include professors, students, artists, and anyone interested in Christianity and culture.

In this book, Craig Detweiler examines forty-five films from the twenty-first century that resonate theologically--from the Lord of the Rings trilogy to Little Miss Sunshine--offering groundbreaking insight into their scriptural connections and theological applications.Detweiler writes with the eye of a filmmaker, leads Hollywood and religion initiatives at Fuller Seminary, and even came to faith through cinema. In this book, he unpacks the "theology of everyday life," exploring the Spirit of God in creation, redemption, and "general revelation" through sometimes unlikely filmmakers. It's the first authoritative book that dissects up-to-date movies selected by the popular Internet Movie Database. This book is recommended for teachers, students, pastors, film fans, and those interested in the intersection of Christianity and culture.

Evaluating Current Approaches to LeadershipThis book offers a comprehensive evaluation of current approaches to leadership from a discerning Christian perspective. Combining expertise in leadership, theology, and ministry, the authors take a historical look at leadership and how it is viewed and used in today's context. The book is informed by both biblical and leadership studies scholarship and interacts with a number of popular marketplace writings on leadership. It also evaluates exemplary role models of Christian leadership. The second edition has been updated and revised throughout.

2018 Clifford G. Christians Ethics Research AwardThis informed theology of communication and media analyzes how we consume new media and technologies and discusses the impact on our social and religious lives. Combining expertise in religion online, theology, and technology, the authors synthesize scholarly work on religion and the internet for a nonspecialist audience. They show that both media studies and theology offer important resources for helping Christians engage in a thoughtful and faith-based critical evaluation of the effect of new media technologies on society, our lives, and the church.

Bronze Age Worlds brings a new way of thinking about kinship to the task of explaining the formation of social life in Bronze Age Britain and Ireland.Britain and Ireland’s diverse landscapes and societies experienced varied and profound transformations during the twenty-fifth to eighth centuries BC. People’s lives were shaped by migrations, changing beliefs about death, making and thinking with metals, and living in houses and field systems. This book offers accounts of how these processes emerged from social life, from events, places and landscapes, informed by a novel theory of kinship. Kinship was a rich and inventive sphere of culture that incorporated biological relations but was not determined by them. Kinship formed personhood and collective belonging, and associated people with nonhuman beings, things and places. The differences in kinship and kinwork across Ireland and Britain brought textures to social life and the formation of Bronze Age worlds.Bronze Age Worlds offers new perspectives to archaeologists and anthropologists interested in the place of kinship in Bronze Age societies and cultural development.

Bronze Age Worlds brings a new way of thinking about kinship to the task of explaining the formation of social life in Bronze Age Britain and Ireland.Britain and Ireland’s diverse landscapes and societies experienced varied and profound transformations during the twenty-fifth to eighth centuries BC. People’s lives were shaped by migrations, changing beliefs about death, making and thinking with metals, and living in houses and field systems. This book offers accounts of how these processes emerged from social life, from events, places and landscapes, informed by a novel theory of kinship. Kinship was a rich and inventive sphere of culture that incorporated biological relations but was not determined by them. Kinship formed personhood and collective belonging, and associated people with nonhuman beings, things and places. The differences in kinship and kinwork across Ireland and Britain brought textures to social life and the formation of Bronze Age worlds.Bronze Age Worlds offers new perspectives to archaeologists and anthropologists interested in the place of kinship in Bronze Age societies and cultural development.

Address real-world organisational challenges by applying the principles of Service Operations Management

Service Operations Management, 6th edition is a leading text in the field and provides an understanding of how service performance can be improved in organisations. It applies underlying theories to the real-world issues faced daily by service operations managers, by providing a diverse range of examples and illustrations from a wide range of international businesses, plus frameworks and techniques to help you better analyse existing operations and understand ways to deal with operational challenges.

This book can be used to support a dedicated Service Operations Management course, or a service-focused course in Operations Management. The book is also ideal if you want to build on knowledge of the basic principles of operations management, and it serves as a handbook for operations managers in service organisations.

Key features:

Real-life examples from organisations around the world ensure all types of service are covered, from Metro Bank to Médecins Sans Frontières, from Apple to Aldi, from Costa coffee machines to Cubitts eyewear, and more End-of-chapter case studies cover essential concepts and offer application opportunities that will strengthen your understanding A focus on how concepts work out in practice, such as in the expanded Service Concept and Customer Relationships chapters, both of which now incorporate new 'running' case studies Major updates for this edition include thoroughly revised and updated chapters on Service Strategy and People in the Service Operation, new material on the impacts of innovative technologies on services, and a greater consideration of the environmental and sustainability impact of operations

"The leading Service Operations book, which we have used for 9 years. Excellent range of theory, very accessible to all student levels and extremely applicable within the global business world."

Andrew Parker, Associate Professor and former Senior Industrial Operations Practitioner, University of Birmingham

"A highly readable text with invaluable insights into modern service operations. It covers cutting-edge technologies, emphasises sustainability, and illustrates key concepts though real-world examples. An essential resource for students and managers"

Dr Marina Papalexi, Senior Lecturer in Operations and Project Management, Manchester Metropolitan University

"Everyone should understand what services are. We exist in them, for them and we are them. This book brings this to life through case study, theory and application".

Professor Liz Breen, Professor of Health Service Operations, School of Pharmacy & Medical Sciences, University of Bradford

Author Biographies

Robert Johnston was Professor of Operations Management at Warwick Business School. Robert also served on the editorial boards of ten leading journals and was an Honorary Fellow of the European Operations Management Association and a Vice President of the Institute of Customer Service.

Michael Shulver has lectured on Service Operations Management at Bath School of Management, Warwick Business School and Birmingham Business School. At Birmingham Michael designed and set up the world's first accredited wholly online MBA Programme.

Nigel Slack is Emeritus Professor of Operations Management and Strategy at Warwick Business School, an Honorary Professor at Bath University and 'Honorary Fellow of the European Operations Management Association'. Nigel is a consultant, researcher and teacher with experience in financial services, oil and gas, utilities, retail, professional services, general services, aerospace, FMCG and engineering manufacturing.

Alan Betts founded HT2 Limited, a pioneering learning software company, which he led to win the Queen's Award for Innovation. Alan has worked at Warwick Business School and the University of San Diego.

Three media experts guide the Christian moviegoer into a theological conversation with movies in this up-to-date, readable introduction to Christian theology and film. Building on the success of Robert Johnston's Reel Spirituality, the leading textbook in the field for the past 17 years, Deep Focus helps film lovers not only watch movies critically and theologically but also see beneath the surface of their moving images. The book discusses a wide variety of classic and contemporary films and is illustrated with film stills from favorite movies.

Ocean and coastal management regimes are increasingly subject to competing demands from stakeholders. Regulations must not only address fishing, recreation, and shipping, but also sand and gravel mining, gas pipelines, harbor/port development, offshore wind and tidal energy facilities, liquefied natural gas terminals, offshore aquaculture, and desalinization plants. The growing variety and intensity of ocean and coastal uses increases the call for a more holistic, comprehensive, and coordinated management approach that recognizes the often complex relationships between natural and human systems. For both economist and non-economist audiences, this book describes ways in which economic analysis can be an important tool to inform and improve ecosystem-based management (EBM). Topics include modeling economic impacts, benefit-cost analysis, spatial considerations in EBM, incentives and human behaviors, and accounting for uncertainty in policy analysis. Throughout the book the authors elucidate the different kinds of insights which can be gained from the use of different economic tools. In this rigorous and accessible work, the authors defy the conventional stereotype that economic perspectives necessarily favor the greatest commercial development. Instead, they demonstrate how comprehensive economic analyses consider the full range of potential services offered by marine and coastal ecosystems, including the conservation of biodiversity and creation of recreational opportunities.

Ocean and coastal management regimes are increasingly subject to competing demands from stakeholders. Regulations must not only address fishing, recreation, and shipping, but also sand and gravel mining, gas pipelines, harbor/port development, offshore wind and tidal energy facilities, liquefied natural gas terminals, offshore aquaculture, and desalinization plants. The growing variety and intensity of ocean and coastal uses increases the call for a more holistic, comprehensive, and coordinated management approach that recognizes the often complex relationships between natural and human systems. For both economist and non-economist audiences, this book describes ways in which economic analysis can be an important tool to inform and improve ecosystem-based management (EBM). Topics include modeling economic impacts, benefit-cost analysis, spatial considerations in EBM, incentives and human behaviors, and accounting for uncertainty in policy analysis. Throughout the book the authors elucidate the different kinds of insights which can be gained from the use of different economic tools. In this rigorous and accessible work, the authors defy the conventional stereotype that economic perspectives necessarily favor the greatest commercial development. Instead, they demonstrate how comprehensive economic analyses consider the full range of potential services offered by marine and coastal ecosystems, including the conservation of biodiversity and creation of recreational opportunities.

This volume focuses on the development of field systems through time and space and in their wider landscape context, including classical issues pertaining to past land use and management regimes, including manuring, water, land and crop management, and technologies such as slash‐and‐burn cultivation, and use of the ard and plough. This book provides the first comprehensive attempt to bring together and provide a comprehensive insight into the latest prehistoric fieldscape research across Europe. The book raises a broader awareness of some of the main questions and scientific requests that are addressed by scholars working in various fieldscapes across Europe. Themes addressed in this book include (a) mapping and understanding field system morphologies at various scales, (b) the extraction of information on social processes from field system morphologies, (c) the relations between field systems and cultural and natural features of their environment, (d) time-depths and temporalities of usage, and (e) specifics of the underlying agricultural systems, with special attention to matters of continuity and resilience and relation to changing practices. The case-studies explore how to best approach such landscapes with traditional and novel methodologies and targeted research in order to enhance our knowledge further. The volume offers inspiration and guidance for the heritage management of fieldscape heritage – not solely for future scholarly research but foremost to stimulate strategic guidance to frame and support improved protection of evidently vulnerable resources for Europe’s future. This volume is of interest to landscape archaeologists.

This volume focuses on the development of field systems through time and space and in their wider landscape context, including classical issues pertaining to past land use and management regimes, including manuring, water, land and crop management, and technologies such as slash‐and‐burn cultivation, and use of the ard and plough. This book provides the first comprehensive attempt to bring together and provide a comprehensive insight into the latest prehistoric fieldscape research across Europe. The book raises a broader awareness of some of the main questions and scientific requests that are addressed by scholars working in various fieldscapes across Europe. Themes addressed in this book include (a) mapping and understanding field system morphologies at various scales, (b) the extraction of information on social processes from field system morphologies, (c) the relations between field systems and cultural and natural features of their environment, (d) time-depths and temporalities of usage, and (e) specifics of the underlying agricultural systems, with special attention to matters of continuity and resilience and relation to changing practices. The case-studies explore how to best approach such landscapes with traditional and novel methodologies and targeted research in order to enhance our knowledge further. The volume offers inspiration and guidance for the heritage management of fieldscape heritage – not solely for future scholarly research but foremost to stimulate strategic guidance to frame and support improved protection of evidently vulnerable resources for Europe’s future. This volume is of interest to landscape archaeologists.