Rudy Hirschheim – författare

Information systems development is not merely a technical intervention but involves social and ethical dilemmas that affect the human, social and organizational domains. To demonstrate this point, the authors conduct a thorough and substantive description and analysis of the conceptual and philosophical underpinnings of systems development. In particular they analyse a number of systems development methodologies including structured methods, prototyping, ETHICS and Soft Systems Methodology to reveal the underlying conceptual and philosophical foundations. The book provides an in-depth analysis of data modelling theory and its links with theories of language and cognition. It offers a framework to describe and analyse different systems development approaches and to explain their strengths and weaknesses. The book is aimed at graduate students taking courses in information systems and data modelling, but will also appeal to information systems managers and professionals for whom the summary of methodologies will be useful.

Information systems development is not merely a technical intervention but involves social and ethical dilemmas that affect the human, social and organizational domains. To demonstrate this point, the authors conduct a thorough and substantive description and analysis of the conceptual and philosophical underpinnings of systems development. In particular they analyse a number of systems development methodologies including structured methods, prototyping, ETHICS and Soft Systems Methodology to reveal the underlying conceptual and philosophical foundations. The book provides an in-depth analysis of data modelling theory and its links with theories of language and cognition. It offers a framework to describe and analyse different systems development approaches and to explain their strengths and weaknesses. The book is aimed at graduate students taking courses in information systems and data modelling, but will also appeal to information systems managers and professionals for whom the summary of methodologies will be useful.

Information systems development is not merely a technical intervention but involves social and ethical dilemmas that affect the human, social and organizational domains. To demonstrate this point, the authors conduct a thorough and substantive description and analysis of the conceptual and philosophical underpinnings of systems development. In particular they analyse a number of systems development methodologies including structured methods, prototyping, ETHICS and Soft Systems Methodology to reveal the underlying conceptual and philosophical foundations. The book provides an in-depth analysis of data modelling theory and its links with theories of language and cognition. It offers a framework to describe and analyse different systems development approaches and to explain their strengths and weaknesses. The book is aimed at graduate students taking courses in information systems and data modelling, but will also appeal to information systems managers and professionals for whom the summary of methodologies will be useful.

This book highlights research that contributes to a better understanding of emerging challenges in information systems (IS) outsourcing. Important topics covered include: how to digitally innovate through IS outsourcing; how to govern outsourced digitalization projects; how to cope with complex multi-vendor and micro-services arrangements; how to manage data sourcing and data partnerships, including issues of cybersecurity; and how to cope with the increasing demands of internationalization and new sourcing models, such as crowdsourcing, cloud sourcing and robotic process automation. These issues are approached from the client’s perspective, vendor’s perspective, or both. Given its scope, the book will be of interest to all researchers and students in the fields of Information Systems, Management, and Organization, as well as corporate executives and professionals seeking a more profound analysis of the underlying factors and mechanisms of outsourcing.

This book highlights research that contributes to a better understanding of emerging challenges in information systems (IS) outsourcing. Important topics covered include: how to digitally innovate through IS outsourcing; how to govern outsourced digitalization projects; how to cope with complex multi-vendor and micro-services arrangements; how to manage data sourcing and data partnerships, including issues of cybersecurity; and how to cope with the increasing demands of internationalization and new sourcing models, such as crowdsourcing, cloud sourcing and robotic process automation. These issues are approached from the client’s perspective, vendor’s perspective, or both. Given its scope, the book will be of interest to all researchers and students in the fields of Information Systems, Management, and Organization, as well as corporate executives and professionals seeking a more profound analysis of the underlying factors and mechanisms of outsourcing.

Four years have been passed away since the first edition of this book has been published. While certain key issues on IS sourcing like determinants and application service provision have become more mature from an academic and industry perspective, additional topics have arisen on the horizon. In particular, offshoring and business process outsourcing have led to numerous insightful publications which offer a valuable and indispensable holistic sourcing persp- tive. Thus, the second edition of our outsourcing book deals with enduring themes, new perspectives, and global challenges. In addition to classical themes like Sourcing Determinants (Part I), Relationship Aspects (Part II), and Experiences (Part III), we felt it worthwhile to add three new parts. They cover information systems outsourcing from a Vendor and Individual Perspective (Part IV), Application Service Providing (Part V) as well as Offshoring and Global Outsoucing (Part VI). Again we have thoughtfully tried to arrange a compilation of contemporary outsourcing research as a primer and a platform for scientific discourse. In contrast to the first edition, this book is not the outcome of an International Conference, but rather an update of important and relevant perspectives. Since the Third International Conference on Outsourcing of Information Services will take place 2007 in Heidelberg, Germany, it may be considered as an epilogue for further interactions and discussions.

Three years have passed since the second edition of this book was published. The field of IT outsourcing continues to grow in practice as well as in academia and draws further attention in both domains. Aspects of traditional outsourcing (Part II) have remained pronounced but are becoming more mature. While o- sourcing determinants are still important, they are now of less interest to researchers. Relationship management (Chap. 1) and capability management (Chap. 2) continue to be of interest; so too are outsourcing outcomes (Chap. 3) and, as a new focus, innovation aspects (Chap. 4). These are motivating more and more research activities, complementing the lifecycle of traditional o- sourcing. We note significant growth in the field of IT offshoring (Part II). In our third edition, we offer research results on offshoring patterns and trends (Chap. 5), the crucial aspect of knowledge sharing (Chap. 6), vibrant examples for offshoring dynamics (Chap. 7), and some new contributions on the deter- nants of offshoring success (Chap. 8). The last part of our book investigates the field of business process outsourcing (Part III). In this section, issues such as standardization, process outsourcing to India and deinstitutionalization patterns in the health-care sector are presented. Given these new subjects, we believe that Enduring Themes, Global Challenges, and Process Opportunities is an appropriate subtitle for this third edition of the monograph. Again, we have thoughtfully compiled contem- rary outsourcing research as a primer and a platform for scientific discourse.

As the information systems (IS) outsourcing trend has gained momentum, it is prudent to stop and reflect on several critical questions: What are the actual intentions of organizations for evaluating and then choosing outsourcing? What problems are these organizations attempting to solve with outsourcing? Do vendors satisfactorily provide solutions to these problems? What are the advantages and disadvantages of outsourcing? If an organization decides to outsource, are there strategies which can be employed to assure an effective outsourcing arrangement? What happens if outsourcing does not work for a particular company; can it return to a non-outsourced state and at what cost? How do new sourcing trends, like application service providing, challenge the traditional IS outsourcing life cycle? Questions such as these motivated the conceptual development of this book.