Saïd Assar – författare

This book constitutes the proceedings of the 18th International Conference on Research Challenges in Information Sciences, RCIS 2024, which took place in Guimarães, Portugal, during May 2024.

The scope of RCIS is summarized by the thematic areas of information systems and their engineering; user-oriented approaches; data and information management; business process management; domain-specific information systems engineering; data science; information infrastructures, and reflective research and practice.

The 25 full papers, 12 Forum and 5 Doctoral Consortium papers included in these proceedings were carefully reviewed and selected from 100 submissions. They were organized in topical sections as follows:

Part I: Data and information management; conceptual modelling and ontologies; requirements and architecture; business process management; data and process science; security; sustainability; evaluation and experience studies

Part II: Forum papers; doctoral consortium papers.

This book constitutes the proceedings of the 18th International Conference on Research Challenges in Information Sciences, RCIS 2024, which took place in Guimarães, Portugal, during May 2024.

The scope of RCIS is summarized by the thematic areas of information systems and their engineering; user-oriented approaches; data and information management; business process management; domain-specific information systems engineering; data science; information infrastructures, and reflective research and practice.

The 25 full papers, 12 Forum and 5 Doctoral Consortium papers included in these proceedings were carefully reviewed and selected from 100 submissions. They were organized in topical sections as follows:

Part I: Data and information management; conceptual modelling and ontologies; requirements and architecture; business process management; data and process science; security; sustainability; evaluation and experience studies

Part II: Forum papers; doctoral consortium papers.

The goal of this book is to provide a comprehensive, multi-dimensional approach to research and practice in e-government 2.0 implementation. Contributions from an international panel of experts apply a variety of methodological approaches and illustrative case studies to present state-of-the-art analysis and perspectives.

Around the world, governments are employing technological advancements to revolutionize their ways of working, resulting in changing relationships among public organizations and their constituents. Important enablers are new uses of information and knowledge-sharing technologies that emerged with the advent of the Web 2.0 paradigm; initially used in the private arena, such user-friendly, participatory, intuitive and flexible Web 2.0 technologies (e.g., blogs, Wikis, RSS, social networking platforms, folksonomy, podcasting, mashups, virtual worlds, open linked data, etc.) are increasingly disseminated within the professional sphere, regardless of organization type or field of activities.

Current e-government environments have undergone considerable transformations in an attempt to satisfy the incessant demand for more advanced e-service delivery, better access to information and more efficient government management. Looking to the future, the emergence of Web 2.0, the rise of social networks and the wider dissemination of data and information are expected to generate many benefits, such as a better match between public services and citizens'' expectations, greater adoption of online services by citizens and better control of costs and prevention of delays in the implementation of new services. Governments around the world are building frameworks and proposals for e-government 2.0, in the hopes of improving participation, transparency and integration, while speeding up the pace of innovation through collaboration and consultation.