Modern society has been transformed by the digital convergence towards a future where technologies embed themselves into the fabric of everyday life. This ongoing merging of social and technological infrastructures provides and necessitates new possibilities to renovate past notions, models and methods of information systems development that accommodates humans as actors within the infrastructure. This shift introduces new possibilities for information systems designers to fulfil more and more everyday functions, and to enhance their value and worth to the user.Reframing Humans in Information Systems Development aims to reframe the phenomenon of human-centered development of information systems by connecting scientific constructs produced within the field of information systems which has recently provided a plethora of multidisciplinary user views, without explicitly defining clear constructs that serve the IS field in particular.IS researchers, practitioners and students would benefit from Reframing Humans in Information Systems Development as the book provides a comprehensive view to various human-centered development methods and approaches. The representatives of the fields of Human-Computer Interaction and Computer Supported Collaborative Work will also find this book an excellent resource. A theoretical handbook and collection of practical experiences, are included along with critical discussions of the utilization methods in ISD and their implications with some interconnecting commentary viewpoints.

Modern society has been transformed by the digital convergence towards a future where technologies embed themselves into the fabric of everyday life. This ongoing merging of social and technological infrastructures provides and necessitates new possibilities to renovate past notions, models and methods of information systems development that accommodates humans as actors within the infrastructure. This shift introduces new possibilities for information systems designers to fulfil more and more everyday functions, and to enhance their value and worth to the user.Reframing Humans in Information Systems Development aims to reframe the phenomenon of human-centered development of information systems by connecting scientific constructs produced within the field of information systems which has recently provided a plethora of multidisciplinary user views, without explicitly defining clear constructs that serve the IS field in particular.IS researchers, practitioners and students would benefit from Reframing Humans in Information Systems Development as the book provides a comprehensive view to various human-centered development methods and approaches. The representatives of the fields of Human-Computer Interaction and Computer Supported Collaborative Work will also find this book an excellent resource. A theoretical handbook and collection of practical experiences, are included along with critical discussions of the utilization methods in ISD and their implications with some interconnecting commentary viewpoints.

Modern society has been transformed by the digital convergence towards a future where technologies embed themselves into the fabric of everyday life. This ongoing merging of social and technological infrastructures provides and necessitates new possibilities to renovate past notions, models and methods of information systems development that accommodates humans as actors within the infrastructure. This shift introduces new possibilities for information systems designers to fulfil more and more everyday functions, and to enhance their value and worth to the user.Reframing Humans in Information Systems Development aims to reframe the phenomenon of human-centered development of information systems by connecting scientific constructs produced within the field of information systems which has recently provided a plethora of multidisciplinary user views, without explicitly defining clear constructs that serve the IS field in particular.IS researchers, practitioners and students would benefit from Reframing Humans in Information Systems Development as the book provides a comprehensive view to various human-centered development methods and approaches. The representatives of the fields of Human-Computer Interaction and Computer Supported Collaborative Work will also find this book an excellent resource. A theoretical handbook and collection of practical experiences, are included along with critical discussions of the utilization methods in ISD and their implications with some interconnecting commentary viewpoints.

This book constitutes the refereed proceedings of the 25th IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2026, held in Tampere, Finland, during September 15–17, 2026.The 31 full papers and 1 short paper included in these proceedings were carefully reviewed and selected from 64 submissions. They were organized in the following topical sections: AI, Work, and Organizational Transformation; Human–AI Interaction, Agents, and Companions; Immersive Technologies and the Metaverse; Data-Driven Services for Sustainability and Well-Being; Responsible AI: Trust, Governance, and Accountable Use; and Digital Government, Public Services, and Inclusion.

"Kenen ehdoilla palveluita tuotetaan ja tarjotaan?"Mistä puhutaan, kun puhutaan vaikuttavuudesta? Kirja tarkastelee hyvinvointipalvelujen vaikuttavuuden arvioinnin erilaisia lähestymistapoja, tulkintoja ja mittaamismenetelmiä. Se tarjoaa monitieteisen ja kokonaisvaltaisen näkökulman vaikuttavuuteen ja sen moniin ulottuvuuksiin ja käytännön ilmentymiin.Hyvinvointipalveluiden vaikuttavuutta arvioitaessa nousee esille kolme keskeistä kysymystä: Kenen ehdoilla palveluita tuotetaan ja tarjotaan? Mikä on tarjonnan ja arvioinnin aikajänne? Miten, koska ja kenen toimesta, näkökulmasta ja tarkastelutasolta vaikuttavuuden arviointia tehdään? Millä menetelmillä sitä tehdään?Vaikuttavuutta tarkastellaan yksilötasolla niin potilaan tai asiakkaan kuin ammattilaisen näkökulmasta, ryhmän tai organisaation näkökulmasta tai yhteiskunnallisena ilmiönä. Kirjassa avataan hyvinvointipalveluiden vaikuttavuuden arviointiin liittyvää kysymystä oikeudenmukaisuudesta. Miten mitata vaikuttavuutta oikein ja mitä käytännön seurauksia mittareiden käyttämisestä seuraa?Kirjan toimittajat ovat työskennelleet Tampereen yliopistossa hyvinvointipalveluiden vaikuttavuuden tutkimusta edistäneessä tutkimusohjelmassa. Kirjoittajat edustavat lukuisia tieteenaloja, joiden erilaisia vaikuttavuuden näkökulmia ja määritelmiä kirjassa avataan.

Modern society has been transformed by the digital convergence towards a future where technologies embed themselves into the fabric of everyday life. This ongoing merging of social and technological infrastructures provides and necessitates new possibilities to renovate past notions, models and methods of information systems development that accommodates humans as actors within the infrastructure. This shift introduces new possibilities for information systems designers to fulfil more and more everyday functions, and to enhance their value and worth to the user.Reframing Humans in Information Systems Development aims to reframe the phenomenon of human-centered development of information systems by connecting scientific constructs produced within the field of information systems which has recently provided a plethora of multidisciplinary user views, without explicitly defining clear constructs that serve the IS field in particular.IS researchers, practitioners and students would benefit from Reframing Humans in Information Systems Development as the book provides a comprehensive view to various human-centered development methods and approaches. The representatives of the fields of Human-Computer Interaction and Computer Supported Collaborative Work will also find this book an excellent resource. A theoretical handbook and collection of practical experiences, are included along with critical discussions of the utilization methods in ISD and their implications with some interconnecting commentary viewpoints.

Modern society has been transformed by the digital convergence towards a future where technologies embed themselves into the fabric of everyday life. This ongoing merging of social and technological infrastructures provides and necessitates new possibilities to renovate past notions, models and methods of information systems development that accommodates humans as actors within the infrastructure. This shift introduces new possibilities for information systems designers to fulfil more and more everyday functions, and to enhance their value and worth to the user.Reframing Humans in Information Systems Development aims to reframe the phenomenon of human-centered development of information systems by connecting scientific constructs produced within the field of information systems which has recently provided a plethora of multidisciplinary user views, without explicitly defining clear constructs that serve the IS field in particular.IS researchers, practitioners and students would benefit from Reframing Humans in Information Systems Development as the book provides a comprehensive view to various human-centered development methods and approaches. The representatives of the fields of Human-Computer Interaction and Computer Supported Collaborative Work will also find this book an excellent resource. A theoretical handbook and collection of practical experiences, are included along with critical discussions of the utilization methods in ISD and their implications with some interconnecting commentary viewpoints.

Modern society has been transformed by the digital convergence towards a future where technologies embed themselves into the fabric of everyday life. This ongoing merging of social and technological infrastructures provides and necessitates new possibilities to renovate past notions, models and methods of information systems development that accommodates humans as actors within the infrastructure. This shift introduces new possibilities for information systems designers to fulfil more and more everyday functions, and to enhance their value and worth to the user.Reframing Humans in Information Systems Development aims to reframe the phenomenon of human-centered development of information systems by connecting scientific constructs produced within the field of information systems which has recently provided a plethora of multidisciplinary user views, without explicitly defining clear constructs that serve the IS field in particular.IS researchers, practitioners and students would benefit from Reframing Humans in Information Systems Development as the book provides a comprehensive view to various human-centered development methods and approaches. The representatives of the fields of Human-Computer Interaction and Computer Supported Collaborative Work will also find this book an excellent resource. A theoretical handbook and collection of practical experiences, are included along with critical discussions of the utilization methods in ISD and their implications with some interconnecting commentary viewpoints.

This book constitutes the refereed proceedings of the 25th IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2026, held in Tampere, Finland, during September 15–17, 2026.The 31 full papers and 1 short paper included in these proceedings were carefully reviewed and selected from 64 submissions. They were organized in the following topical sections: AI, Work, and Organizational Transformation; Human–AI Interaction, Agents, and Companions; Immersive Technologies and the Metaverse; Data-Driven Services for Sustainability and Well-Being; Responsible AI: Trust, Governance, and Accountable Use; and Digital Government, Public Services, and Inclusion.

"Kenen ehdoilla palveluita tuotetaan ja tarjotaan?"Mistä puhutaan, kun puhutaan vaikuttavuudesta? Kirja tarkastelee hyvinvointipalvelujen vaikuttavuuden arvioinnin erilaisia lähestymistapoja, tulkintoja ja mittaamismenetelmiä. Se tarjoaa monitieteisen ja kokonaisvaltaisen näkökulman vaikuttavuuteen ja sen moniin ulottuvuuksiin ja käytännön ilmentymiin.Hyvinvointipalveluiden vaikuttavuutta arvioitaessa nousee esille kolme keskeistä kysymystä: Kenen ehdoilla palveluita tuotetaan ja tarjotaan? Mikä on tarjonnan ja arvioinnin aikajänne? Miten, koska ja kenen toimesta, näkökulmasta ja tarkastelutasolta vaikuttavuuden arviointia tehdään? Millä menetelmillä sitä tehdään?Vaikuttavuutta tarkastellaan yksilötasolla niin potilaan tai asiakkaan kuin ammattilaisen näkökulmasta, ryhmän tai organisaation näkökulmasta tai yhteiskunnallisena ilmiönä. Kirjassa avataan hyvinvointipalveluiden vaikuttavuuden arviointiin liittyvää kysymystä oikeudenmukaisuudesta. Miten mitata vaikuttavuutta oikein ja mitä käytännön seurauksia mittareiden käyttämisestä seuraa?Kirjan toimittajat ovat työskennelleet Tampereen yliopistossa hyvinvointipalveluiden vaikuttavuuden tutkimusta edistäneessä tutkimusohjelmassa. Kirjoittajat edustavat lukuisia tieteenaloja, joiden erilaisia vaikuttavuuden näkökulmia ja määritelmiä kirjassa avataan.