Scott Smith – författare

Business Communication Strategies teaches the vital everyday language typically used in all aspects of running a business, from being comfortable with small talk to effective teamwork on business plans and marketing strategies. Each of the 24 units deals with communication strategies (skills) that business people need in order to be successful communicators. These strategies include showing interest and appreciation, offering assistance, telephoning, making decisions, motivating others, running meetings, handling criticism, presenting ideas, writing resumes, interviewing, emailing, and many others.

The downloadable audio program (see ProLinguaLearning.com for details) features native speakers expressing in dialogs the discourse of everyday business communication. The free downloadable Teacher’s Handbook and Answer Key includes tips for using the material, complete scripts of the dialogs, answers to sequencing and matching exercises, and a section of "vocabulary cards" (sheets of 12 business-related terms that can be cut up and made into cards for practicing over 200 business terms that are used throughout the text).

It''s hard to know what specific opportunities, technologies or challenges the future will bring. If you want to overcome the uncertainties of tomorrow, it''s essential that you build a future culture. The potential for success is limitless for businesses which develop a culture designed for innovating and adapting to the future. Drawing upon decades of experience as futurists and consultants, Scott Smith and Susan Cox-Smith offer proven strategies that will allow you to fundamentally rewire your culture so that it becomes more fluent, agile and prepared to deal with whatever tomorrow will bring. From futureproofing your brand and manifesto to adapting the experience of your workforce, Future Cultures offers practical tools and techniques that will bring your focus out of the past and into the future. Through first-hand interviews and case studies from multinational companies such as IBM and the UN, this book will show how you can join the world''s most innovative businesses by prioritizing tomorrow today.