Shan-ling Pan – författare

This book presents a socio-technical view of strategic information systems issues such as enterprise systems implementation and management, knowledge management, customer relationship management, and e-government initiatives. It contains eight case studies documenting experiences of utilizing enterprise systems and e-government initiatives in organizations and government agencies from Asia-Pacific countries such as Australia, India, Singapore, and South Korea.The book provides regional (Asia-Pacific) coverage highlighting empirical case studies — involving both private and public organizations — of strategic information systems practices covering both the developed and developing economies. These in-depth, well-written case materials will be helpful to organizations and government agencies planning to implement enterprise systems and e-government initiatives. These cases can also be beneficial to classroom teaching and discussions.

This book provides organizational and managerial views on adopting emerging technologies for organizational transformation. The variety of issues and technologies covered in this book includes Radio Frequency Identification Technology (RFID); Enterprise Systems and Inter-Organizational Systems (IOS); Knowledge Management (KM); E-Business and E-Government initiatives. Eleven in-depth case studies documenting experiences and lessons learned in organizations and government agencies from the Asia Pacific region such as China, India, Malaysia, and Singapore are presented.

This collection of papers from the Digital Enablement Conference 2016 aims to illustrate various aspects of the digital enablement phenomenon. Over the last two decades, advances in digital technology have fundamentally transformed the way we do business, work, and live. As new technologies emerge, they offer new possibilities for addressing increasingly complex economic and social problems.Digital enablement refers to the consumerizational and transformational roles of digital technology in driving business and social innovation, and has profound, multi-disciplinary implications. Some of these include: Facilitating new business models that transform the way firms transact, market, and engage with customers; providing new means of income generation for disadvantaged groups; and generating new means of social interaction, which empowers employees, customers, small businesses, and entire communities.This book introduces readers to case studies of digital enablement in business and society. It offers unique insights into the phenomenon from multiple contexts, giving readers a nuanced understanding of the roles digital enablement can play.

The casebook aims at providing the latest case materials for researchers and students who are keen to learn about the consumerization and transformation effects of digital technology.It is one of the first books covering the best practices of digital enablement in China, which has been the focus many observers among the practitioners as well as academics.The 22 projects analyzed include Zhongguancun InnoWay, OFO Bicycle, Esheke, Taobao, and more.

Managing Organizational Complexities with Digital Enablement in China aims to provide insights into the use of information technologies in organizations and government agencies in China. Edited by Shan-Ling Pan with contributions from academics across the world, this casebook contains 17 case studies which document experiences of utilizing enterprise systems and e-government initiatives in organizations and government agencies from China. These case studies feature companies such as Alibaba, Haier, COFCO, JD.com, and Tencent, among many others.These in-depth, well-written case materials will be helpful to students and readers with an interest in China studies and other related fields. They will also be useful to organizations and government agencies that plan to implement enterprise systems and e-government initiatives in the years ahead.